4/10 Poor
Norman G.
15 Sept 2024
Disliked: Cleanliness
Avoid this Villa
There was no one issue with this Villa, but in 25 years of renting villas in Orlando, this was the most expensive and poorest.
When we arrived, late on Wednesday evening, we were surprised that there were no instructions for anything in the Villa, unique in our experience. No code for Wi-Fi, no instructions for AC (which would become more important).
Phoned following morning and got Wi-Fi code straight away but little things like that leave a first impression.
I took my shoes off in bedroom and walked downstairs to lounge. My wife pointed out that the soles of my white socks were black. The floors were filthy.
Everything about the Villa had a make do and mend feel about it. Cushions on couches were filthy.
6 bedroom Villa with 3 sun loungers, cushions on them were heavily stained. Understandably no glasses allowed at pool but no plastic tumblers so we had to go and buy some.
We were here for a month and 2 weeks in the air conditioning started to play up. Came home one evening to find temperature upstairs was 89 degrees. As I said there were no instructions for anything so we didn’t know if we could adjust it in any way. We phoned agency next morning and somebody came out and fixed it. Fair enough. This happened another twice and on final occasion it couldn’t be fixed. Temp upstairs was 93 degrees and a no go area. We spent the last 5 days sleeping downstairs in 1 bedroom and on couches.
It summed the whole Villa up, much more expensive than it was worth, old, tired and dated
Norman G.
Stayed 31 nights in Aug 2024