8/10 Good
Nadia B., Wiltshire uk
26 Feb 2022
Disappointing for the price
Firstly , i want to say that this is the first time i’ve left a negative review , and myself and my family have rented many many properties , we are very easily pleased people and feel horrible complaining .
I must also say that Villa direct who was our contact and michelle were extremely lovely and helpful . just the house itself was not up to a great standard , which is something the rental company really need to discuss with the owner .
When we arrived we were surprised that the house was not the same exterior as pictured , it is a dark grey colour not yellow as shown , which made it a challenge to find considering we were expecting a yellow house .
the air con is was blowing hot air out and there was no way of cooling it , so the first night sleep was very uncomfy as we arrived too late to get anything done about it .
this was addressed promptly tho and an engineer sent out .. who managed to fix it within a few days after going into the roof and causing dust etc to fall all over the clothes in the walk in closet , he also left a big tool box in the bedroom .
hardly any of the very dated lights worked properly , and didn’t work at all in the twin room .
the beds were so uncomfy , my 23 year old son said it was like sleeping on a broken wooden box in the twin room and had awful back ache the rest of the trip . all the beds were creaky , and noisy .
the pool heating we paid for didn’t work until about a week into the trip , but when it was on it was actually fantastic , so nice and warm , this was a bonus.
only two of the hairdryers worked , many of the plug sockets didn’t work and the garden seats looked and felt like they had been found in a dumpster , two of the ones i sat on had broken straps under the. cushions
The games room was decorated really great ! lovely theme .. just a shame that one pool/snooker cue had no tip and the other was bent at the tip .. so not a lot of fun to be had in the games room .
what we did like however . was the space , it is a lovely sized villa , the secluded feel out the back is lovely and the gated community felt very safe and very well kept . the tea and coffee sachets available was a nice welcome too .
this villa needs tlc and a bit more thought , for the money we paid i felt we were a bit of an afterthought .
i wouldn’t stay here again . unless it was half the price , then i would feel i got a good deal .
Nadia B.
Stayed 15 nights in Feb 2022