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Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel Premium Osaka Higashi Shinsaibashi

Lobby
Exterior
Desk, free WiFi
Interior entrance
Desk, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
2-13-17 Shimanouchi Chuo-ku, Osaka, Osaka, 542-0082
  • Dotonbori
    4 min walk
  • Shinsaibashi-suji
    6 min walk
  • Kuromon Ichiba Market
    7 min walk
  • Osaka (KIX-Kansai Intl.)
    54 min drive

Room options

View all photos for Single Room, Non Smoking

Desk, free WiFi

Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Smoking

Desk, free WiFi

Standard Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, free WiFi

Single Room, Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi

Standard Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi

Standard Double Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Smoking

Desk, free WiFi

Triple Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Smoking

Desk, free WiFi

Standard Twin Room, Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Desk, free WiFi

Triple Room, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior

Sotetsu Grand Fresa Osaka - Namba

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1597)
The price is €81
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sotetsu Grand Fresa Osaka - Namba

About this property

Smile Hotel Premium Osaka Higashi Shinsaibashi

Hotel with a 24-hour front desk, a short walk to Dotonbori
This hotel features a restaurant, self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a vending machine.
Smile Hotel Premium Osaka Higashi Shinsaibashi offers 216 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Smile Hotel Premium Osaka Higashi Shinsaibashi. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Dotonbori and 7 minutes on foot from Kuromon Ichiba Market
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Premium Osaka Higashi Shinsaibashi also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Smile Hotel Premium Osaka Higashi Shinsaibashi has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1600 for adults and from JPY 1600 for children
  • Self-parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
Smile PREMIUM OSAKA HIGASHISH
Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel
Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka

Smile Hotel Premium Osaka Higashi Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews" "
Rating 8 - Good. 384 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yanhe

Liked: Cleanliness, staff & service
The room is pretty small.
Stayed 1 night in Aug 2024

4/10 Poor

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
WIFI is unreliable and slow. If you are on business or need a stable internet connection I would suggest another hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
사진에서는 작아 보여서 걱정했는데 가보니 생각보다 넓어서 놀랐고 화장실도 깨끗하고 좋았어요! 도톤보리 거리에서도 도보 5분 정도고 글리코상까지는 7-10분이었던 거 같아요! 숙소 바로 옆에 패밀리 마트 있고 건너편에 로손 편의점 있어서 그것 또한 너무 좋았어요. 지하철역 몇 개가 너무 멀지 않게 있어서 편하게 이용했어요. 너무 편안하게 좋게 이용해서 추천드립니다~!!
Stayed 3 nights in May 2024

8/10 Good

Victor, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotell
Stayed 3 nights in May 2024

8/10 Good

Cindy, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Dontonburi and kuromon market
Stayed 5 nights in May 2024

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Yan Kwong

Travelled with family
Liked: Staff & service
Ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Siwapon

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Apr 2024

8/10 Good

Ricardo Antonio, SANTO DOMINGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

6/10 Okay

Honorio

Travelled with family
Liked: Staff & service, property conditions & facilities
Cleaning the room every 3 days only....
Stayed 5 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Reasonable price
Stayed for 3 nights. No room service or house keeping but had clean towels and toilet. Reasonable for the budget price.
Stayed 3 nights in Feb 2024

10/10 Excellent

Glenda

Stayed 2 nights in Feb 2024

8/10 Good

Shih Shih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a triple room (2 adults and 1 child) in Jan 2024 and it was a reasonable size for Japan accommodation. With 3 large suitcases it was a bit of a tight squeeze but doable with minimal movement around the room. Clean and tidy and liked how they provided a night shirt for sleeping in. Used the laundry twice and the dryers don't dry clothes properly, after 1 hour in the dryer the clothes are still quite damp and require line drying for the day to get them dry. Staff are friendly but they don't help make/change restaurant reservations which can be difficult for a traveller where lots of restaurants don't have online reservations. About a 10 minute walk to the busy area of Dotonbori with Family Mart and 7-eleven next door.
Stayed 6 nights in Dec 2023

10/10 Excellent

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

ladan

Travelled with partner
Liked: Cleanliness, staff & service
The room was spacious, clean and close to dotonbori. We stayed there for 2 nights and my overall rating is 3/5 which is impacted by the following: * it was not as close to a train station; it’s particularly hard if you have a luggage/carry on. * there was a no-room-cleaning-get-bottle-water policy that we opted for, but they did not give us water for all of the nights staying there * there was no sanitary bag in the bathroom that I could use; even though I called and asked for one, they did not understand what I was talking about. * the shower ran out of hot water fairly quickly, so me and my partner could not shower back to back. * they did not refresh tea/coffee in our room but provided it when we called them. * the neighborhood was not clean and there was a smell of sewage
Stayed 2 nights in Dec 2023

6/10 Okay

Antonio

Liked: Cleanliness
Upon check in i was asked to pay an additional 1000 yen per day for the duration of our stay for our daughter because they consider everyone as adults, no more child booking. Even Expedia allowed to book it with a child. The hotel cannot hel you book for a shuttle or taxi.servce if you need to go to the airport or anywhere. Because they said they don't do it. Staff speak so little English. Cannot help much if you are a first time traveller. Still quite far from the train stations. Won't recommend for a family with kids.
Stayed 4 nights in Dec 2023

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing nightlife, convenient, overall a great stay
Stayed 5 nights in Dec 2023

10/10 Excellent

TAM, milpitas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, staff friendly
Stayed 2 nights in Dec 2023

6/10 Okay

Ang

Travelled with family, Travelled with family and small children
far from train station
Stayed 3 nights in Nov 2023

6/10 Okay

Emilia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our stay at Smile Hotel Premium was not our favourite. Pros - location Cons - loud rooms, you could hear everything going on outside - bathroom very basic and small, it seemed quite dated - staff weren't the friendliest. there were often times they would speak Japanese to each other and giggle and look at us which is unacceptable

10/10 Excellent

Raymund, Santa Clarita

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shops, family mart, seven eleven and most especially just walking distance to Dotonbori and the Subway Station. I would highly recommend for its convenience
Stayed 4 nights in Nov 2023

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Dotonbori but far enough away from the crowds. Staff were friendly. Elevators take awhile so plan to head down earlier for checkout and going out.
Stayed 6 nights in Nov 2023

8/10 Good

HENRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Nov 2023

10/10 Excellent

Lin

Stayed 6 nights in Nov 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Review
The room and staff were excellent. Fairly spacious for a Japanese hotel. About a 5 minute walk from Dotonborie, which was nice. Area outside of hotel was a bit dirty, and reminded more of a large American city.
Stayed 3 nights in Nov 2023