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Lake Biwa Otsu Prince Hotel

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lake Biwa Otsu Prince Hotel

Aerial view
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
4-7-7 Nionohama, Otsu, Shiga-ken, 520-8520
  • Biwako Hall
    20 min walk
  • Lake Biwa Canal
    3 min drive
  • Ishiyamadera Temple
    5 min drive
  • Osaka (ITM-Itami)
    55 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for EIZAN Floor Twin Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

EIZAN Floor Twin Room with Pool Access, Non Smoking

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Double Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Double Room with Pool Access, Non Smoking

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Modern Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Japanese Modern Room with Pool Access, Non Smoking

  • 59.5 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite Twin Room(EIZAN Floor), Non Smoking

32-inch TV with cable channels

Suite Twin Room(EIZAN Floor), Non Smoking

  • 59.5 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for 33,35F Suite Twin Room(EIZAN Floor), Dinner included, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

33,35F Suite Twin Room(EIZAN Floor), Dinner included, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Twin Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Twin Room with Pool Access, Non Smoking

  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for 32F, Double Room (Sky Floor), Dinner include, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

32F, Double Room (Sky Floor), Dinner include, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for 21-30F,Twin Room (Sky Floor), Dinner included, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

21-30F,Twin Room (Sky Floor), Dinner included, Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room (EIZAN Floor), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room (EIZAN Floor), Non Smoking

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (EIZAN Floor), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (EIZAN Floor), Non Smoking

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Sky Floor), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room (Sky Floor), Non Smoking

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Sky Floor), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (Sky Floor), Non Smoking

  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Twin Beds (Sky Floor), Non Smoking

32-inch TV with cable channels

Suite, 2 Twin Beds (Sky Floor), Non Smoking

  • 59.5 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of House (5:00PM IN, 10:00AM OUT) - Smoking Preferences Not Guaranteed

Run of House (5:00PM IN, 10:00AM OUT) - Smoking Preferences Not Guaranteed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Run of House (5:00PM IN, 10:00AM OUT) - Smoking Preferences Not Guaranteed

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for EIZAN Floor Twin Room (2 Guests) Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

EIZAN Floor Twin Room (2 Guests) Check-in:5pm, Check-out:10am

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for EIZAN Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

EIZAN Floor Double Room (2 Guests) Check-in:5pm, Check-out:10am

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Modern Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Japanese Modern Room, Non Smoking

  • 59.5 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for 33,35F, Twin Room (EIZAN Floor), Dinner include, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

33,35F, Twin Room (EIZAN Floor), Dinner include, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Twin Beds (Sky Floor),Dinner include, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Twin Beds (Sky Floor),Dinner include, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (EIZAN Floor), Dinner include, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room (EIZAN Floor), Dinner include, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Modern Room, 4PAX,Dinner included, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Japanese Modern Room, 4PAX,Dinner included, Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Lake Floor Twin Room (4 Guests), Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Twin Room (4 Guests), Non Smoking

  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Lake Floor Twin Room (4 Guests),5-20F, Dinner included,Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Twin Room (4 Guests),5-20F, Dinner included,Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room (Sky Floor), Non Smoking Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (Sky Floor), Non Smoking Check-in:5pm, Check-out:10am

  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Lake Floor Twin Room (4 Guests) Check-in:5pm, Check-out:10am

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Twin Room (4 Guests) Check-in:5pm, Check-out:10am

  • 36.2 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for EIZAN Floor Double Room with Pool Access, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

EIZAN Floor Double Room with Pool Access, Non Smoking

  • 36.2 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for EIZAN Floor Suite Twin Room with Pool Access, Non Smoking

32-inch TV with cable channels

EIZAN Floor Suite Twin Room with Pool Access, Non Smoking

  • 59.5 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Twin Room

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Sky Floor Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Eizan Floor Suite Twin Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Eizan Floor Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Sky Floor Suite Twin Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Sky Floor Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Run Of House

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Lake Floor Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Twin Room

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Eizan Floor Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Eizan Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Eizan Floor Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Eizan Floor Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Lake Floor Japanese Modern

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake Floor Japanese Modern

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

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About this property

Lake Biwa Otsu Prince Hotel

Lakefront hotel connected to the convention centre in Otsu with 4 restaurants
4 restaurants, a golf course and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Lake Biwa Otsu Prince Hotel offers 529 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Lake Biwa Otsu Prince Hotel. During your stay, you'll be connected to the convention centre and within walking distance of Lake Biwa. Enjoy features like free WiFi in public areas and a free area shuttle, plus 4 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Japanese cuisine at Shimizu Japnanese, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course and bicycles to rent
  • 13 minutes by car from Fushimi Inari Shrine and 13 minutes from Sanjusangen-do Temple
  • Free local-area shuttle service
Lake Biwa Otsu Prince Hotel offers its guests a golf course, a seasonal outdoor pool, and a children's pool. There are 4 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 31646 square feet (2940 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Lake Biwa Otsu Prince Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Otsu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Shimizu Japnanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Lake View Dining Biona – This buffet restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Beaux Sejours French Rest – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Riho Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
Port　NIO　Lobby Lounge – This café only serves lunch. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Uncovered parking on site (JPY 500 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 2,900 to 2,900 for adults and JPY 1,000 to 2,900 for children
  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Beaux Sejours French Rest
  • Lake View Dining Biona
  • Port　NIO　Lobby Lounge
  • Riho Chinese Restaurant
  • Shimizu Japnanese

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 31,646 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a lake

Spa

  • In-room massages

Accessibility

  • Lift (155 centimetre wide door)

More

  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The listed optional pool fee applies to guests age 13 and older. The pool fee for children age 4-12 is JPY 1500, and there is no fee for children age 3 and under.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2900 to 2900 for adults and JPY 1000 to 2900 for children
  • Uncovered self-parking fee: JPY 500 per day
  • Pool fee: JPY 3000
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The optional facilities fee to access the outdoor seasonal pool applies to adults over 12 years old. The fee for children ages 4-12 is JPY 1,500 per day.
Japanese futons are provided based on the number of adults in the reservation.

We should mention

  • The seasonal pool will open on 01 August and close on 31 August.
  • Pool access available from 9:00 AM to 5:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Otsu
Otsu Hotel
Otsu Prince
Lake Biwa Prince Hotel
Lake Biwa Otsu Prince
Prince Otsu
Prince Otsu Hotel
Lake Biwa Prince
Otsu Prince Hotel
Prince Hotel Otsu
Biwako Otsu Prince Hotel
Biwa Otsu Prince Hotel Otsu
Lake Biwa Otsu Prince Hotel Otsu
Lake Biwa Otsu Prince Hotel Hotel
Lake Biwa Otsu Prince Hotel Hotel Otsu

Lake Biwa Otsu Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

CHUNG MING

Stayed 2 nights in Jul 2024

10/10 Excellent

Tsz Yeung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

VIKTOR, Gardena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine except when I was seatrd on the toilet my private parts were touching the water in toilet. I had to take a shower after each time I used the toilet... Probably, the water level should be adjusted if possible.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hwee Fang Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a Great Lake Biwa view.
Stayed 2 nights in Jun 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here was great, we got upgraded to suite which was perfect especially having 2 young kids who need space to move around. The views from the room were amazing, you could see the whole of lake biwa and even the city. The location was walking distance to the supermarket/shops/parks, and even had a its own little convience store at the bottom. I would highly recommend if you are staying in the area.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good view
Spacious rooms with full length window panel. Managed to see sunrise from the room. Toilet was clean but a bit old fashioned. Breakfast restaurants have very good view and a good vairiety of food. Overall, the stay at the hotel was fantastic for my family.
Stayed 3 nights in May 2024

10/10 Excellent

david

Stayed 1 night in May 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Apr 2024

10/10 Excellent

Li-yin, Beechhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view i had of the lake. It was amazing. I booked an extra night and got a room upgrade so i didnt have to checkout and check back in for the extra night.
Stayed 1 night in Apr 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay and enjoyed my upgrade due to staying an extra night. Attended strawberry time which was amazing! Would definitely stay again next time im back in Japan. Alice From Brisbane, Queensland, Australia.
Stayed 3 nights in Apr 2024

8/10 Good

Laurence

Travelled with partner
Liked: Cleanliness
Our room was in dire need of refurbishment although the view was great. Very few staff had enough English to understand requests for information. Very few restauraunts could be found nearby but the hotel breakfast buffet was really good.
Stayed 4 nights in Apr 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were wonderful. The cost of dinning in the rooftop restaurants were very overpriced for the quality. Everything seemed to be pre-plated and nothing stood out as great for $140 per person. The hotel lacked excitement as well with mostly 60yr old people. Great place if you are 60 :)
Stayed 3 nights in Apr 2024

10/10 Excellent

Li-yin, Beechhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very friendly staff. Great location. Easy access to Kyoto.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sergey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice view from the property! Very quiet, not as many tourists.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024

10/10 Excellent

Lee

Travelled with family
Liked: Amenities
Stayed 4 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upmarket resort/convention-style property in a stunning location on the shore of Lake Biwa. Amazing view from the room. Very expensive in-house dining options. Not close to transport, but half-hourly free shuttle bus to Otsu station fills that gap to some extent.
Stayed 4 nights in Dec 2023

8/10 Good

SEE

Stayed 1 night in Dec 2023

10/10 Excellent

WAI KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 5 nights in Nov 2023

10/10 Excellent

Keidra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with beautiful views and friendly staff. Our view of the lake was like a dream. Shuttle takes you directly to and from train station twice an hour. If you can handle a bit of a walk, charming restaurants are right by the lake. I want to return!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems like every room will have a great view sue to the shape of the building. The staff were great and welcoming. I could easily recommend this hotel to anyone.
Stayed 2 nights in Oct 2023

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were great from the 34th floor. Enjoyed the large bed. Late checkout was amazing, so we could get some last minute sight seeing in. Appreciate everything.
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Stayed 2 nights in Oct 2023

10/10 Excellent

Gabriel, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is classic, very confortable and clean. Beautiful front bay location but don’t expect luxury like other newer modern hotels. This facility is clean has great staff and has the best buffet. Onsen has beautiful outdoor bath.
Stayed 1 night in Sep 2023