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Courtyard by Marriott Downtown Ottawa

3.0 star property

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Photo gallery for Courtyard by Marriott Downtown Ottawa

Indoor pool
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Gym
  • Parking available

Explore the area

Map
350 Dalhousie St, Ottawa, ON, K1N7E9
  • Byward Market Square
    ‪4 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Lord Elgin Hotel

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2346)
The price is €150
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Lord Elgin Hotel

About this property

Courtyard by Marriott Downtown Ottawa

Eco-certified hotel with fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Downtown Ottawa offers 183 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The sightseeing around Courtyard by Marriott Downtown Ottawa gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Byward Market Square and 5 minutes on foot from University of Ottawa
Courtyard by Marriott Downtown Ottawa offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-certified Courtyard by Marriott Downtown Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.
The Bistro – This bistro only serves breakfast.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 35 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 25 for adults and CAD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 12 March 2025 to 4 April 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 25 for adults and CAD 7 to 25 for children
  • Self-parking fee: CAD 35 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Courtyard by Marriott Downtown Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1036 reviews
Rating 8 - Good. 293 out of 1036 reviews
Rating 6 - Okay. 72 out of 1036 reviews
Rating 4 - Poor. 34 out of 1036 reviews
Rating 2 - Terrible. 20 out of 1036 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcel Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Howard

Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room for the price
Staff were excellent, room was on the smaller side but clean. Not great sound proofing, we could hear a lot down the hall and above our room.
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Josy Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sunhee

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbished & nicely decorated. Staff exceptional. Easy to get to, park & centrally located for dining, shopping, museums and more - all walkable. My favorite in Ottawa!!
Stayed 1 night in Nov 2024

10/10 Excellent

Gianne Carlo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and service oriented
Stayed 2 nights in Nov 2024

4/10 Poor

Marlene

Liked: Cleanliness
Disappointed
Check in was fine, after that it went downhill. Ordered burgers from the bistro and I think the patty was steamed, there was no grill used. Also, we had to go and pick it up from the bistro. At 2:15 am, someone tried to get in our room. We called the front desk and they sent security to check. They believe it was someone checking in late and went to the wrong room. Didn’t sleep for the rest of the night. The manager said “sorry”. The last issue is it is the noisiest hotel we have ever stayed in. You can hear other people going to the bathroom, walking on the floor above you and in the hallways. On a positive note, they gave us a late check out (an extra hour), and the location is good.
Stayed 1 night in Nov 2024

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity was excellent, but the location is noisy and guest chatting in the hallway were far too loud
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight downtown in the Byward market.
Stayed 1 night in Nov 2024

10/10 Excellent

Minouska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was well kept, a bit dated but clean and staff were excellent The are of town if getting rough but that is not the hotels fault they make efforts to keep the internal property safe.
Stayed 6 nights in Nov 2024

10/10 Excellent

Caroline

Stayed 1 night in Nov 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

michael

Travelled with partner
Liked: Cleanliness, staff & service
Prime location, right in byward walking distance to almost everything you can think of. Staff were nice Noisy, kids running around the hall, banging on my door, also a lot of homeless people around, I know that’s not the hotels fault. Pay attention to the fine print, parking is $35 a night, you definitely pay for the convenience
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheena

Stayed 2 nights in Oct 2024

10/10 Excellent

Rachelle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all attractions,restaurant and shopping mall.Quiet place.
Stayed 1 night in Nov 2024

10/10 Excellent

Rodin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Location is best feature -- service and cleanliness and other assets are required to keep a standard so we will go back there to get the best opportunities to visit key city sites with least travel and get exercise as a bonus because walking distance is 'just right' for lots of features.
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Friendly helpful staff. Noisy road works.
Stayed 2 nights in Nov 2024