Quality Inn And Suites Ottumwa

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn And Suites Ottumwa

Indoor pool
Pillow-top beds, desk, iron/ironing board, rollaway beds
Lobby
Lobby
Pillow-top beds, desk, iron/ironing board, rollaway beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
125 W Joseph Ave, Ottumwa, IA, 52501
  • Cedar Creek Golf Course
    2 min drive
  • Iowa Heartland History Connection
    3 min drive
  • Memorial Park
    4 min drive
  • Ottumwa, IA (OTM-Ottumwa Industrial)
    8 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn And Suites Ottumwa

Hotel in Ottumwa with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Quality Inn And Suites Ottumwa offers 91 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Quality Inn And Suites Ottumwa, you'll be within walking distance of Cedar Creek Golf Course. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Cedar Creek Golf Course and a few minutes from Iowa Heartland History Connection
  • Pets welcome for a fee
Quality Inn And Suites Ottumwa offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. The business-friendly Quality Inn And Suites Ottumwa also features multilingual staff, a picnic area, and coffee/tea in common area. Self parking is free.

This Ottumwa hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 132 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Ottumwa
Quality Ottumwa
Heartland Hotel Ottumwa
Quality Suites Ottumwa Ottumwa
Quality Inn And Suites Ottumwa Hotel
Quality Inn And Suites Ottumwa Ottumwa
Quality Inn And Suites Ottumwa Hotel Ottumwa

Quality Inn And Suites Ottumwa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 184 reviews" "
Rating 8 - Good. 68 out of 184 reviews" "
Rating 6 - Okay. 28 out of 184 reviews" "
Rating 4 - Poor. 15 out of 184 reviews" "
Rating 2 - Terrible. 8 out of 184 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable room! Way better than I expected from a Quality Inn! Everything was updated and the blackout shades were a HUGE bonus!
Stayed 2 nights in Jul 2024

8/10 Good

Brian, Omaha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was clean and comfortable. Breakfast was very good. Main problem we had was we were there July 5th and people kept lighting off fireworks till 3am.
Stayed 2 nights in Jul 2024

4/10 Poor

Cody

Travelled with family
Disliked: Property conditions & facilities
Overwhelming Damp and cleaner smell. The room felt damp the entirety of our stay. The outside looks rundown. Even the 2017 award banner over the entrance looks bad.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything was okay except the bed was uncomfortable.
Stayed 2 nights in Jun 2024

4/10 Poor

Thomas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Linda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I didn't feel safe at times and the property outside was very run down and the staff was friendly but I felt they were drinking
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in May 2024

8/10 Good

PEGGY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drive and parking area are filled with broken concrete and pot holes. Three storage containers were in the parking lot. I assume they were for a remodel because the interior was nice and clean. Breakfast offered a good variety. Pool was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Stuart

Liked: Staff & service, amenities, property conditions & facilities
Idk
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and service

6/10 Okay

Benjiman

Liked: Cleanliness, staff & service
I liked that the rooms were updated in their look and style and it also included a Pool. The Staff also took care of the request I made for additional towels and toiletries. What I didn't like was the accessibility to the parking lot and the amount of potholes and limited parking there was. Parking lines were faded, so lots of people were double parking. Large groups of people were hanging outside the entrance smoking and drinking (around 20 per night, every night I was there), and within the Lobby area. Drink machines didn't work either, nor sell water, and the Pool area had black mold on the ceiling.
Stayed 3 nights in Mar 2024

8/10 Good

Susan, Marshfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside was over grown and many old junk cars, branches all over. Otherwise all the rest was great.
Stayed 1 night in Mar 2024

8/10 Good

Angelena

Stayed 3 nights in Feb 2024

2/10 Terrible

Judy

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok
The room had didn’t have much light even with all the lights on. Vending machine at my money a few times. Only had one bag to use. I use for dirty clothes and there were 2 people
Stayed 1 night in Jan 2024

6/10 Okay

Julia

Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Cassandra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Janelle

Travelled with partner
Liked: Cleanliness, staff & service
Had no water for a shower and had to be moved to another room.
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Liked clean quite Dislike, parking. Alot of large equipment around. Liked, convenient close to location of trip.
Stayed 1 night in Oct 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff made easy work of my checkin. I arrived after dark, so I can’t say anything about the property.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Interior of facility was clean and you can tell that remodeling is being done. The staff was friendly and helpful. Check in was a breeze. But if i was just driving by im not sure id of stayed. They outside wasnt very pleasing to your eye.
Stayed 2 nights in Sep 2023

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
Quality Out
Attempted to stay here. Upon arrival, hotel sign was busted , parking lot looked like a land mine field with pot holes everywhere, construction trailer box sitting on the ground close to the entry and appeared as though the hotel was close. No signs on the building or address on the building. When trying to check in was told I did not have a reservation. I showed them my Hotels.com receipt and they didn't care and told me that I shouldn't have used a third party to make a reservation. We left and Hotels.com made things right by giving a full refund. Unfortunately had an unexpected 6hr ride home...
Stayed 1 night in Sep 2023

8/10 Good

Juanita

Stayed 2 nights in Sep 2023