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Astoria Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Astoria Palace Hotel

Front of property
Terrace/patio
Studio Suite | View from room
Terrace/patio
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Via Montepellegrino 62, Palermo, PA, 30142
  • Palermo Harbour
    18 min walk
  • Piazza Ruggero Settimo
    2 min drive
  • Via Roma
    2 min drive
  • Palermo (PMO-Punta Raisi)
    23 min drive

Room options

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

View from room

Standard Double Room, 1 Double Bed

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Triple Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Quadruple Room, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Studio Suite

Studio Suite | View from room

Studio Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double or 2 Single Beds

Junior Suite, 1 Double or 2 Single Beds | Living area | 32-inch LCD TV with digital channels, TV

Junior Suite, 1 Double or 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property
San Paolo Palace Hotel
Pool
Breakfast included
Parking included
Free WiFi
3.7 out of 5, Good, (674)
The price is €89
for 1 night
includes taxes & fees
5 Dec - 6 Dec
San Paolo Palace Hotel

About this property

Astoria Palace Hotel

Hotel with 2 restaurants, near Palermo Harbour
Along with 2 restaurants, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site.
Astoria Palace Hotel offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Astoria Palace Hotel. During your stay, you'll be within walking distance of Palermo Harbour. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Il Cedro
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Palermo Harbour and a few minutes from Teatro Massimo
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Astoria Palace Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Il Cedro – This restaurant specialises in international cuisine. A children's menu is available.
Dodicesima Nota – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dodicesima Nota
  • Il Cedro

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
The property’s ATM/banking is closed December-February.
The full cost of stay is due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Self-parking fee: EUR 12 per day
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astoria Hotel Palace
Astoria Palace
Astoria Palace Hotel
Astoria Palace Hotel Palermo
Astoria Palace Palermo
Hotel Astoria Palace
Hotel Palace Astoria
Palace Astoria
Astoria Palace Hotel Palermo, Sicily
Astoria Palace Hotel Palermo Sicily
Astoria Palace Hotel Hotel
Astoria Palace Hotel Palermo
Astoria Palace Hotel Hotel Palermo

Astoria Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 234 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 224 out of 1001 reviews" "
Rating 4 - Poor. 105 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Rose

Travelled with family
Disliked: Amenities
A
Stayed 1 night in Aug 2024

6/10 Okay

Berat

Stayed 8 nights in Jul 2024

6/10 Okay

Edmund

Stayed 2 nights in Jul 2024

8/10 Good

Colin, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro tip: use the service elevators on the way down. They’re located in the stairway entrance, go to floor “0” then turn right to hallway. Going up the main elevators are fine, but going down you’ll wait forever. This just saved you 30-45 minutes each day. You’re welcome.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolina

Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be returning to this one
AC in room did not work! Expensive bar! No breakfast included! Uncomfortable bed and old bathroom
Stayed 1 night in Jun 2024

6/10 Okay

Joseph

Disliked: Property conditions & facilities
Great location but that’s all!
Location was excellent! The room was old and uncomfortable. The bar was extremely overpriced! A double espresso for 4 euro that is more expensive than Starbucks! Gin and tonic for 16 Euro! At most bars in Palermo you pay less than half these prices! They definitely take advantage of the convenience factor!
Stayed 1 night in Jun 2024

4/10 Poor

Nicolas

Stayed 3 nights in Jun 2024

2/10 Terrible

Sherrita

Disliked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Small room with no frills, but perfect for a one-night stay. Accommodating and friendly staff, good price and the hotel was in fine condition.
Stayed 1 night in Jun 2024

4/10 Poor

john

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t! Poorly situated near a fruit and veg wholesale market. Bus link to city centre infrequent and unreliable, last bus 21:25. Hotel staff unfriendly and surly. Accommodation Spartan and dated. Breakfast awful, limited and poor quality. Hotel overrun by unruly adolescent fellow guests.
Stayed 4 nights in May 2024

2/10 Terrible

Anna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's glory years are behind it. It needs a really good refurbishment. Unpleasant service except one lady in the receptuon area and cleaning staff on the sixth floor. We had unworking shower on 9th floor but after conversation with reception the room has been changed for 6th floor. Poor breakfast. Small selection. Dirty tablecloths and sticky appliances. Very slow service. Not very interested in guests and what is going on in the room. I don’t recommend this hotel at all.
Stayed 4 nights in May 2024

4/10 Poor

Sarah

Travelled with group
Disliked: Amenities, property conditions & facilities
Staff were mostly pleasant although not hugely helpful. The bar and reception area are nice. The room was clean and the hairdryer in the bathroom was good. Pictures of a standard room on Expedia are actually of a superior room (we were told when we shared them with reception staff) so the rooms are dated with few amenities - certainly no kettle for example. We were told we could have hot water for drinks whenever but this actually meant at breakfast service when the urn was either tepid or empty. The hotel is a long way from the sights of Palermo and the 107 bus unreliable. It's a long walk through a run down neighbourhood (don't do it alone) or a 20 euro taxi ride from the centre. Don't stay here unless you have your own transport. Splash out on something nicer nearer the centre.
Stayed 5 nights in Apr 2024

10/10 Excellent

Heliodoro Abreu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, good location close to everything, very willing and friendly staff, excellent cleanliness, good breakfast, excellent wifi. I recommend! Thank you all!
Stayed 6 nights in Mar 2024

6/10 Okay

Allen

Disliked: Room comfort
A bit disappointed
The hotel was in a decent location but everything else was a bit disappointing. There was a hair on the toliet lid when we arrived and the air didn't work. Lucky for us we were only staying for 2 nightes before moving to the next location because the bed was as hard as a rock and I am not exaggerating... The price was nice but it was rated as a 4 star and I would say 2 star at best...
Stayed 2 nights in Mar 2024

6/10 Okay

Yuri

Stayed 2 nights in Jan 2024

8/10 Good

Layne

Liked: Cleanliness, staff & service, property conditions & facilities
The outer design of the building is beautiful, and the front desk staff were very helpful, polite, and able to make communication easy (as I do not speak Italian very well). I highly recommend.
Stayed 1 night in Jan 2024

6/10 Okay

jennifer, BURLINGTON

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby is beautiful and the rooms are not. Hard beds, old moldy tiled bathrooms. No shower just a tub. We had mosquito bites all over us in one day.
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A long walk from city center.
Stayed 5 nights in Nov 2023

2/10 Terrible

Patrick

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room smelled like cigarettes and mold. The bathroom had black hairs everywhere and the tub was very dirty. The bed was rock solid. TV was broken. Bugs in room.
Stayed 1 night in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palermo a city in decay.
A good hotel and service. A bit if a walk from the centre but manageable- just, as it was unseasonably hot. Local area is run down - but so is most of Palermo.
Stayed 4 nights in Oct 2023

6/10 Okay

T

Disliked: Cleanliness, amenities, property conditions & facilities
Rooftop bar
Stayed 6 nights in Oct 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a great bar.
Great room, stayed for 3 nights and air conditioning did not work properly.
Stayed 2 nights in Oct 2023