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Standard Double Room (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Sea View (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Hotel Pabisa Sofia, you're just a quick walk from Playa de Palma. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes a gym
  • Just a 2-minute drive from Playa de Palma and 8 minutes from El Arenal Beach

Hotel Pabisa Sofia ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Pabisa Sofia

Everyone (4) Couples (4)
2 out of 5
Als ich ankam musste ich die Toilette reinigen da es Urin Flecken gab. Im Mini-Bar befanden sich Haaren und das musste man auch selber reinigen da die Putz Frauen dich kaum verstehen. Das Personal sehr unanständig, keine Begrüssung beim durchlaufen egal welche Zeit es aktuell war. Das Zimmer wurde jeden Tag schrecklich gereinigt. Das Essen NO COMMENT !!!! Absolut nicht empfehlenswert!

Posted by on 31 Jul 2024

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Comment from Hotel Management

22 Aug 2024 by Pabisa Sofia

Liebe Luana.zunächst möchten wir uns bei Ihnen für Ihren Aufenthalt im Pabisa Sofia bedanken und dafür, dass Sie sich die Zeit genommen haben, uns Ihre Bewertung zu hinterlassen. Ihre Erfahrungen und Ihr Feedback sind uns sehr wichtig. Wir sind stets bemüht, unseren Gästen den bestmöglichen Service und Komfort zu bieten. Dass Sie während Ihres Aufenthaltes negative Erfahrungen mit der Sauberkeit Ihres Zimmers und unserem Reinigungspersonal gemacht haben, ist eine absolute Ausnahmesituation, für die wir uns aufrichtig entschuldigen möchten. Bitte seien Sie versichert, dass Ihr Feedback an unsere zuständigen Teams weitergeleitet wurde und wir alles daran setzen, dass dies in Zukunft nicht mehr vorkommt. Wenn Sie uns mitteilen könnten, was Ihnen am Essen nicht gefallen hat, würden Sie uns sehr helfen, denn wir sind immer auf der Suche nach Möglichkeiten, unser Angebot zu verbessern. Wir würden uns freuen, wenn Sie uns eine zweite Chance geben, damit wir Sie bei Ihrem nächsten Aufenthalt wieder wie gewohnt rundum begeistern können. Mit freundlichen GrüßenIhr Pabisa Sofia Team

4 out of 5
Ok.

Posted by on 2 Jul 2024

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Comment from Hotel Management

4 Jul 2024 by Hotel Pabisa Sofia

Hallo Kaushik Kantilal, wir danken Ihnen herzlich für Ihre Bewertung und freuen uns, dass Sie zufrieden mit Ihrem Aufenthalt im Hotel Pabisa Sofia sind. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Ihr Hotel Pabisa Sofia-Team

5 out of 5
Alles mit allem war es super und das Personal sehr hilfsbereit. Zu empfehlen

Posted by on 19 May 2024

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Comment from Hotel Management

29 May 2024 by Pabisa Sofia

Lieber Antonio, wir danken Ihnen herzlich für Ihre Bewertung und freuen uns, dass Sie so zufrieden mit Ihrem Aufenthalt im Pabisa Sofia sind. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Ihr Pabisa Sofia-Team

4 out of 5
Good breakfast. The air conditioner in the room didn't work at all. Perfect location, restaurants, bus stop and beach nearby. Only 30 min to Palma by bus.

Posted by on 14 Apr 2024

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Comment from Hotel Management

20 Apr 2024 by Pabisa Sofia

Your rating made our day! We are thrilled that you had a wonderful experience with us and we hope to see you again soon, giving us another chance to exceed your expectations!

4 out of 5

Posted by on 4 Apr 2024

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Comment from Hotel Management

11 Apr 2024 by Pabisa Sofia

Thank you for sharing your rating with us. We are overjoyed that you had a fantastic experience and we eagerly await your next visit. See you soon!

3 out of 5
Séjour avec demi pension dommage les boissons ne sont pas inclus, draps changé qu'au 5 jours, le gel douche et le shampooing n'ont pas été remplacé lorsque qu'on les terminaient, les personnels du restaurant pas très sympatiques lors des premiers jours de notre séjour.

Posted by on 27 Oct 2023

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Comment from Hotel Management

3 Nov 2023 by Pabisa Sofia

Thank you for taking the time to rate us. We are thrilled to hear that you enjoyed your experience and we can't wait to have the opportunity to serve you again soon!

4 out of 5

Posted by on 13 Sep 2023

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Comment from Hotel Management

15 Sep 2023 by Pabisa Sofia

Ihre Bewertung hat uns sehr gefreut! Wir freuen uns, dass Sie eine wunderbare Erfahrung mit uns hatten und hoffen, Sie bald wiederzusehen, damit wir Ihre Erwartungen noch übertreffen können!

2 out of 5
Strict rules, any customer wishes rejected

Posted by on 27 Jul 2023

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Comment from Hotel Management

31 Jul 2023 by Hotel Pabisa Sofia

First of all, thank you for visiting us and for leaving your review. We are sorry to hear that we didn't succeed your expectations. Our priority is that our clients enjoy their stay and have a wonderful time, so we apologize if it wasn't like this. We appreciate that you let us know where we can improve. We will do our best to improve and hope you give us another opportunity as we are sure you will enjoy it!

4 out of 5

Posted by on 1 Jul 2023

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Comment from Hotel Management

24 Jul 2023 by Hotel Pabisa Sofia

Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Es freut uns zu hören, dass es Ihnen bei uns gefallen hat und wir freuen uns darauf, Sie bald wieder bedienen zu dürfen!

Renovations + Closures

The property is closed between 28 October and 6 March.

All-inclusive Details

All-inclusive room rates at Hotel Pabisa Sofia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Buffet-style meals included
  • Local non-alcoholic drinks and soft drinks included
  • Surcharge for premium or imported alcoholic drinks
  • All meals included

Property Features

Some rates at Hotel Pabisa Sofia are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Pabisa Sofia offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at Hotel Pabisa Sofia. A complete renovation of Hotel Pabisa Sofia was completed in December 2023. Smoking is allowed in designated areas at this 3.5-star Palma de Mallorca hotel.

  • 1 building
  • 328 guestrooms or units
  • 8 levels
  • Deli
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Room Amenities

Hotel Pabisa Sofia offers 328 accommodations with a hairdryer and free toiletries. Rooms open to balconies. Flat-screen televisions come with digital channels. Bathrooms include a bath. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2023.

  • Private balcony
  • Flat-screen television
  • Digital channels
  • Fridge
  • Electric kettle
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Hotel Pabisa Sofia has a restaurant serving breakfast, lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pabisa Sofia Playa de Palma
  • Hotel Pabisa Sofia
  • Pabisa Sofia Playa de Palma
  • Pabisa Sofia
  • Hotel Pabisa Sofia Hotel
  • Hotel Pabisa Sofia Palma de Mallorca
  • Hotel Pabisa Sofia Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 18 April and close on 28 October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.