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Hotel Keen

2.5 star property

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Photo gallery for Hotel Keen

Exterior detail
Reception
Reception
Premium bedding, desk, iron/ironing board, free WiFi
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
425 High Street, Palo Alto, CA, 94301-1621
  • Stanford Shopping Center
    ‪7 min walk‬
  • Elizabeth Gamble Garden Center
    ‪20 min walk‬
  • Stanford Stadium
    ‪4 min drive‬
  • Palo Alto, CA (PAO-Santa Clara County)
    ‪9 min drive‬

Room options

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed) | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Cardinal Hotel

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
4.5 out of 5, Wonderful, (251)
The price is €213
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Cardinal Hotel

About this property

Hotel Keen

Art Deco Palo Alto hotel in Downtown North with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and express check-in. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, express check-out, a communal living room and a porter/bellboy are on-site. Housekeeping is available once per stay.
Hotel Keen offers 42 accommodations with iPod docking stations and complimentary bottles of water. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Keen. During your stay, you're just a quick walk from Stanford Shopping Center. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include multilingual staff, a lift and a communal living room
  • 7 minutes by foot from Stanford Shopping Center and a 4-minute drive from Stanford University
  • Pets welcome for a fee
Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. Hotel Keen also features multilingual staff, coffee/tea in common area, and express check-in. A complete renovation of Hotel Keen was completed in April 2022.

This Art Deco Palo Alto hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Hotel Keen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 241 out of 641 reviews
Rating 8 - Good. 231 out of 641 reviews
Rating 6 - Okay. 94 out of 641 reviews
Rating 4 - Poor. 48 out of 641 reviews
Rating 2 - Terrible. 27 out of 641 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and disappointing - avoid! After arriving and checking the sheets I went to sleep due to jetlag after long travel and work. I woke up in the night and discovered a dirty sock, and that the floor clearly hadn’t been cleaned due to the state of my clean white socks. On going to make a coffee in the morning, I discovered that the mug was sticky and dirty. A clean room really is the bare minimum and at the price point really unacceptable. Breakfast was limited. Complaint dealt with poorly. Very glad I was only staying for one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, location
Stayed 3 nights in Oct 2024

10/10 Excellent

ALBERTO

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Stayed 2 nights in Sep 2024

10/10 Excellent

Jay

Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and cozy room!
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

sally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Derrick, Honolulu

Liked: Cleanliness, staff & service
Okay for our golf purposes
Stayed 1 night in Jun 2024

4/10 Poor

Sae Rom

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, room comfort
Great accomodation and location
This was a great little hotel for my wife and I. It is for sure a “boutique” style hotel. The rooms are small and there is a small inconvenience that you have to walk through the bathroom to exit the room, but for just the two of to spend a quick weekend in Palo Alto together it was GREAT! The hotel is VERY close to University Ave where all the restaurants and bars are. And it is a quick Uber/Lyft ride to shopping and other dining.
Stayed 1 night in Jul 2024

10/10 Excellent

Lonnie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael, West Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.
Stayed 2 nights in Jul 2024

8/10 Good

Gwendolyn

Stayed 2 nights in Jul 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jo Dee, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!
Stayed 3 nights in Jun 2024

8/10 Good

Xiaoqing

Stayed 2 nights in Jun 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean room and bathroom at a reasonable price. Staff was friendly and helpful.
Stayed 1 night in Jun 2024

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here before and the check in staff remembered me as was very very nice. My only issue is not fridge in the room.
Stayed 1 night in May 2024