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Sure Hotel by Best Western Paris Gare du Nord

3-star property
224 Rue Du Faubourg Saint Denis, Paris, Paris 09 725 22 184
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2.5 out of 5
See all 26 ebookers Reviews

"Good comfortable and spacious rooms . budget-friendly.very nice takeaways and cafes nearby. " More

By Hasanen on Wed 04 Sep 2013

Points Of Interest

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Classic Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed, Non Smoking (Small Room)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Room, 3 Single Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sure Hotel by Best Western Paris Gare du Nord. During your stay, you'll be within walking distance of Canal Saint-Martin. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Canal Saint-Martin and 7 minutes from Palais Garnier
  • Cats and dogs welcome for a fee

Sure Hotel by Best Western Paris Gare du Nord ratings based on 26 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sure Hotel by Best Western Paris Gare du Nord

Couples (8) Business (1) Family (8) Friends (7) Other (1)
1 out of 5

Appalling/Awful Stay

This hotel does not deserve to be a 3 star at all. The B & B's are a lot better. If you call this a 3 star hotel then all Travelodges in UK are 5 star. Hotel and the room not clean, room was dark no day light. Mould in the bath tub. We did not get hot water in shower for 2 days. Made a complaint with reception but no resolution to the problem. The room's window/balcony door could not be locked, it was shut with support from the heavy sofa. Could not open the window/balcony door in the morning, had to also keep the curtains on/closed all the time since the hotel is under refurbishment and the construction workers are constatntly passing through. No sockets close to bed to charge mobile phones. Mirror and the sockets are far from each other, my wife could not use her hair straighteners. For a 3 star hotel they do not even provide Kettle for tea/coffee in room. No staff in the hotel apart from receptionist.

Posted by on 24 Sep 2015

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1 out of 5

Bad Experience

The first thing we noticed was the lift to our room on the first floor. It only allows one person with one piece of luggage at a time, and was very claustrophobic. Our double room was tiny. The moment you open the front door you can see the bed. The toilet had a sliding "smoked" glass door, which gave absolutely no privacy to the person using it. If you were any way heavy, you would not be able to sit on the toilet, as the sink would prevent you. There was a permanent odour in the room, and nowhere to hang the towels you were using. There was very limited space for placing our clothes, and the shelf that we left them on was damp from a vertical pipe that ran down the wall. We reported this on the second day, and they said that it was condensation, but it was the pipe, and they agreed to give us a change of room to the 6th floor. Not in that lift, you would be mad. The location of the hotel is the only thing going for it. The breakfast room was so small, we could not enjoy the one breakfast we had there. We would not recommend this hotel, even if it was the last in Paris.

Posted by on 29 Sep 2014

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1 out of 5

do not believe the pictures

The hotel is really in a rough area, dirty The hotel entrance is old and with dirty carpets the stairs are in need of painting, decorating and new carpets. It is all old and dirty The lift is very small and cannot fit with a luggage The pictures are very misleading. I would never recommend it.

Posted by on 11 Dec 2013

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2 out of 5

What a d**p!

When the taxi arrived to the hotel I just wanted the driver to turn around and go straight back to the airport. People standing outside the hotel and in the area didn't make me feel good at all. Like we arrived in the darkest part of Middle East... Also the area as we were later heading to the Gare du Nord was a bit dodgy. I have to say though no one said a bad word to us and no one was even looking at us suspiciously. So it was only the impression and my bad prejudice. The hotel itself was simple but clean.Receptionist friendly, the Wifi was being repaired so we couldn't use it the first night but it was sorted out for the second. But it was sloooow. Very slooow. But free. If you ar claustrofobic and can't take the stairs look for a different hotel. Lift is thought for two persons. Just. two rugby player couldn't fit in. Maybe one with hand luggage. What the others say about dark corridors is true. Get your torch ready before you leave the lift. I was on the 6th floor where the corridor was wide enough for one person the most. As I got to the room it was OK. Clean. The shower room was tiny, almost couldn't sit on the toilet although I don't consider myself as a fat person, not at all. Shower could have done with a bit of TLC but did the job. There was a fridge for your convenience. Empty, so you can put your stuff in. TV was a flatscreen maybe 21". Can't say more about it as I didn't turn it on. Breakfast... served from 7-10. When I got there at 7 I was the first. They needed a few minutes to sort out the coffeemachine and 15#!!!# minutes to get water and orange juice ready. Variety isn't great but you don't starve to death. Continental. It doesn't have a restaurant and I was wondering what they serve at the bar if they do at all. Haven't tried though. Considering the price for the room and the location and the overall experience I wouldn't recommend this hotel to any of my friends. But if you are not so picky it might be a choice to consider as train station and a nearby metro station make it easy accessible from/ to the city.

Posted by on 25 Oct 2013

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5 out of 5

very nice hotel

Good comfortable and spacious rooms . budget-friendly.very nice takeaways and cafes nearby.

Posted by on 4 Sep 2013

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1 out of 5

Not Recommended

The hotel is in a rundown area of Paris and there are gangs of men on every corner. Not very nice when walking in the area in the daytime let alone the night time. It is very close to the Gare du Nord train station so access to travel routes is convenient. The hotel staff were less than helpful. The hotel was very small and the room was tiny, although it was clean. The bar was closed with a note to ask at reception for bar service, but we were told they had no drinks. The breakfast room is in the cellar but there was very little choice. The coffee machine was broken the first day and the food had not been replenished. Our booking included breakfast but the hotel were insisting on charging us 10 Euros per person per day. I refused to pay and had to contact the Agent on returning to the UK to sort this out. I would definitely NOT recommend this hotel to anyone.

Posted by on 28 Jun 2012

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3 out of 5

Trip for two

The area looked a bit dodgy at first, but turned out not to be that bad. It's close to the Eurostar station and really close to a metro station. The hotel is smaller than expected, but was happy with the rooms and service. The breakfast was good, and the staff friendly. Good value for money.

Posted by on 8 Dec 2011

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4 out of 5
Hôtel à 2 pas de la gare du Nord, très pratique car accessible à pied en quelques minutes. Personnel de l'accueil sympathique, en particulier la personne qui nous a accueillis le soir. Le calme ne s'est fait que tard dans la soirée vis-à-vis du voisinage.

Posted by on 13 Apr 2024

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3 out of 5

Kolme tähteä on aika korkea tälle hotellille

Tiedän että Pariisissa on tyypillistä että hotellihuoneet ovat pienet. Tiedän myös että 3 tähden hotellista maksaessaan on turha odotella 5 tähden tasoa. Silti yllätyimme, kuinka hotellissa oli todella, todella, pienet huoneet. Palvelu vastaanotossa oli töykeää. Hotellissa on pelkkä matkalakkuhissi, joten laukkujen kanssa saa kulkea nitisevää, pimeää, kapeaa, kuoppaista kokolattiamatolla peitettyä kierreportaikkoa viidenteen kerrokseen. Äänieristys hotellissa on hyvä, samoin sängyt. Huoneeseen ei mahdu mitään muuta kuin sänky eli kun astut ovesta, istahdat suoraan sängylle. Matkustin ystäväni kanssa ja huoneessamme oli parivuode, mikä sinänsä ei haitannut, mutta huoneessa oli myös vain yksi peitto. Sain hakea toisen respasta (lupasivat tuoda sen huoneeseen, mutta koska toimitus kesti yli 6 tuntia, hain sen itse). Seuraavana päivänä peitto oli kadonnut. Hain sen sitten uudelleen respasta keskiyön jälkeen. Soitin respaan ja siellä lyötiin luuri korvaan. Vastaanotolle tullessani respa seisoskeli juttelemassa kavereidensa kanssa ja keskeytin sitten tulollani heidän keskustelunsa seuraavan illan suunnitelmista. Näytti ettei vastaanottotyöntekijä ollut pyynnöstäni kovin mielissään kun hän raahasi peittoa lattiaa pitkin... Hotellissa oli käyntimme aikana myös palohälytys. Respassa ei vastattu (lyötiin jälleen luuri korvaan), kun soitin sinne kysyäkseni onko oikeasti hätä. Juoksin sitten alakertaan ja siellä naurettiin että missään ei pala. Hälytys alkoi toisen kerran ja kesti ainakin 15 minuuttia. Netti toimii huoneissa satunnaisesti. Eli kaikesta tästä voi ehkä päätellä, etten mene tähän hotelliin toiste.

Posted by on 15 Jul 2015

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3 out of 5

Sejour en couple

Chambre assez petite et très mal insonorisé. Le quartier est très vivant cependant ce qui est agréable !

Posted by on 10 Apr 2015

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About the Sure Hotel by Best Western Paris Gare du Nord

Location 224 Rue Du Faubourg Saint Denis, Paris, Paris 75010

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sure Hotel by Best Western Paris Gare du Nord. This 3-star Paris hotel is smoke free.

  • 56 guestrooms or units
  • 6 levels
  • 2 buildings
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Paris (XPG-Gare du Nord Train Station) (1 km / 0.6 mi)
  • Metro station: La Chapelle Station (0.1 km / 0.1 mi)

Room Amenities

Sure Hotel by Best Western Paris Gare du Nord offers 56 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 216-224
  • Faubourg 216-224
  • Faubourg 216-224 Hotel
  • Faubourg 216-224 Paris
  • Faubourg Hotel
  • Faubourg Hotel 216-224
  • Hotel 216-224 Faubourg
  • Hotel Faubourg
  • Hotel Faubourg 216-224
  • Hotel Faubourg 216-224 Paris
  • Sure Hotel Best Western Paris Gare Nord
  • Sure Hotel Best Western Gare Nord
  • Sure Best Western Paris Gare Nord
  • Sure Best Western Gare Nord
  • Sure By Paris Gare Du Nord
  • Sure Hotel by Best Western Paris Gare du Nord Hotel
  • Sure Hotel by Best Western Paris Gare du Nord Paris
  • Sure Hotel by Best Western Paris Gare du Nord Hotel Paris

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.