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Metro Hotel Perth City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metro Hotel Perth City

Daily full breakfast for a fee
Point of interest
Lobby
Standard Queen Room | View from room
Premium King Room | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
200 Hay Street, East Perth WA 6004, 200, East Perth, WA, WA6004
  • Perth Mint
    5 min walk
  • Langley Park
    7 min walk
  • WACA
    9 min walk
  • Perth, WA (PER)
    18 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Queen Room

Standard Queen Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Family Room

Standard Family Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Family Room

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Queen & Single Room

Standard Queen & Single Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Queen & Single Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Standard King Room | Premium bedding, desk, laptop workspace, iron/ironing board

Standard King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

Premium King Room | Premium bedding, desk, laptop workspace, iron/ironing board

Premium King Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard King Room

  • Sleeps 2
  • 1 King Bed

Economy Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room with Queen and Single Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room with Queen and Single Bed

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Standard Family Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium King Room

Premium bedding, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Metro Hotel Perth City

Hotel with a 24-hour front desk, a quick walk to Perth Mint
A restaurant, self parking and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
Metro Hotel Perth City offers 95 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 38-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Perth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Metro Hotel Perth City. During your stay, you're just a quick walk from Queens Gardens. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 3-minute walk from Queens Gardens and 5 minutes on foot from Perth Mint
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Metro Hotel Perth City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Perth hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Metro Hotel Perth City has a restaurant on site.

Languages

English, French, Hindi, Polish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 10 to 30 for adults and AUD 6 to 15 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 10 to 30 for adults and AUD 6 to 15 for children
  • Covered self-parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires a credit card pre-authorization or cash bond at check-in. Guests must provide a photo ID and credit card at check-in.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Comfort Hotel Perth City
Comfort Perth City
Comfort Perth City Hotel
Hotel Perth City
Perth City Hotel
Comfort Hotel Perth
Comfort Inn Perth
Comfort Hotel Perth City East Perth
Comfort Perth City East Perth

Metro Hotel Perth City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 324 out of 1000 reviews" "
Rating 8 - Good. 478 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Chosen for it's location.The room decor was dated and the bed mattress was uncomfortable
Stayed 2 nights in Aug 2024

4/10 Poor

Torin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroach Metro
Where to start? I had to kill 4 cockroaches on entry. Room next to me was occupied by people who had continuous domestic disputes with the most foul language one can imagine. This carried on through the night. Room walls were very thin as I could hear someone snoring very loudly. This hotel will be avoided at all costs. $184 AUD for the unpleasant stay. Avoid at all cost.
Stayed 1 night in Aug 2024

8/10 Good

Pasquale

Stayed 1 night in Aug 2024

4/10 Poor

Wade

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Hot water was luke warm. TV didn’t work in the morning. Bed average at best.
Stayed 1 night in Jul 2024

6/10 Okay

Joanne

Travelled with family
Liked: Cleanliness, staff & service
Bed was very uncomfortable and old, could really do with updating. Not all windows lock so the windows can be opened all the way, making it dangerous for younger children. Very limited parking including out on the street.
Stayed 1 night in Jul 2024

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

6/10 Okay

Christine

Stayed 1 night in Jul 2024

6/10 Okay

Cornelia

Liked: Cleanliness, amenities
There were no teaspoons to stir the coffee. That's my only complaint. I would stay there again.
Stayed 3 nights in Jul 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
The restaurant across the road from here was fabulous. Chinese food.. The accommodation is very outdated. Clean and helpful sraff.
Stayed 1 night in Jul 2024

2/10 Terrible

Milena

Stayed 2 nights in Jul 2024

10/10 Excellent

Oliver

Liked: Property conditions & facilities
Nice stuff
Stayed 1 night in Jul 2024

4/10 Poor

Ian

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
After i complained about the flickering fluro light, and the damaged fridge, they graciously put me in another room that only had small problems such as mirror hang was uneven, the fluro near the desk was to big for its receptacles and stuck out at one end. And the fluros over the bed head were also ill fitting. By and large the 2nd room was an improvement on the 1st. One of the 2 lifts were in operation all the time. Just imagine what i could say about nthe other one. The charles hotel had a pig oair behind the bar. Apart from that it was all hunky rara.
Stayed 6 nights in Jun 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Graham

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There are two lifts but one is permanently broken: “waiting for parts”. The second lift periodically broke, forcing me to climb 5 flights albeit I have 2 prosthetic legs! The staff were generally thoughtful though: an extra pillow and free breakfast. But the place has an air of decay; it’s seen better days. It’s cheap, but nasty.
Stayed 4 nights in Jun 2024

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty baby nappy under the bed with food waste and rubbish, shelving coming out of the walls, 1 elevator out of order for years apparently, no exhaust fan in the bathroom, room is dusty, beds have imprints of previous people, staff smile but don’t know what’s going on, we got locked out of our rooms and given another room key when we raised the issue at the foyer counter, was woken up to a fire alarm 4am Sunday morning all guests had no idea what was going on or where to go- hotel staff were outside and keeping to themselves, fireman responded and then left and no one told anything and people slowly went back into the building? We got our bags and checked out, crap experience and disgusting hotel, I would never recommend or stay again only positive was its location in the CBD to be able to walk around.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking. Great breakfast. Lovely room. Good value.
Stayed 1 night in Jun 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Only one night stay. Friendly staff. Easily accessible. Good parking facilities. Reasonably priced.
Stayed 1 night in Jun 2024

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok. The bed was comfortable. We were only there 3.5hours before our next flight. It takes about 15mins to get to the airport from here.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Easy parking. Good room. Great breakfast next door.
Stayed 1 night in Mar 2024

6/10 Okay

David

Stayed 1 night in Jun 2024

2/10 Terrible

Mathew

Travelled with partner
Disliked: Property conditions & facilities
We didn’t get to use the hotel due to a Positive COVID so no one checked in or used the room. If someone did it wasn’t us.
Stayed 1 night in Jun 2024