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Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Exterior
Property amenity
Exterior
Outdoor pool
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Pool
  • Parking available
  • Free airport shuttle
  • Gym

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Diablo Stadium
    5 min drive
  • Waffle House
    1 min walk
  • Phoenix Bus Station
    4 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    7 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel

Pool
Breakfast included
Free airport shuttle
Parking included
4.7 out of 5, Exceptional, (1638)
The price is €179
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Holiday Inn Express & Suites Phoenix - Airport North, an IHG Hotel

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Phoenix hotel in South Mountain with free breakfast and free airport shuttle
This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel offers 114 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel gets high marks from our customers. During your stay, you'll be close to Arizona State University. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 7 minutes by car from Arizona State University and 8 minutes from Phoenix Convention Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served a free buffet breakfast.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 79.00
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 79.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 79.00 (subject to availability)
  • Late check-out fee: USD 79.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport
Holiday Inn Express Hotel Suites Phoenix Airport
Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel
"Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel"

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1003 out of 1524 reviews" "
Rating 8 - Good. 319 out of 1524 reviews" "
Rating 6 - Okay. 108 out of 1524 reviews" "
Rating 4 - Poor. 57 out of 1524 reviews" "
Rating 2 - Terrible. 37 out of 1524 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay!
Great place for an overnight stay before catching our flight the next day. Check in was easy and front desk employee was friendly. Our room was nice and clean with a comfy bed. Having a Waffle House next door was convenient. The toiletries were Dove brand and so nice. Would do at here again if in the area.
Stayed 1 night in Sep 2024

4/10 Poor

William

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in room. No Bueno
Stayed 1 night in Sep 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Elia

Stayed 1 night in Jul 2022

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

William, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
They specialize in airport access. We needed to return a rental car and that was no problem for them.
Stayed 2 nights in Sep 2024

4/10 Poor

Jeanne

Travelled with partner
Put into handicap room; not requested.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Liked: Staff & service
Keep up the good work
Stayed 1 night in Sep 2024

10/10 Excellent

Bret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

BARBARA, FLAGSTAFF

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for three days. Checking in was super easy and fast! The lobby was not too big. Our room was very clean. My only issue I had was the lobby being small and the breakfast area is very small and too crowded as well as our last day the employee working the breakfast was not on top of everything so a lot was empty. Also a 4 slicer toaster is definitely needed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mischa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late from a flight. Hotel is in good condition, friendly staff. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, the room was nice, clean and relaxing. Overall, enjoyed my stay and would set stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo, Reseda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was exceptional! The facilities were top-notch, providing both comfort and elegance. The room was spacious, clean, offering everything I needed for a relaxing stay. The bed was incredibly comfortable, and the attention to detail really stood out. The breakfast was another highlight – a wide variety of delicious options. Overall, everything exceeded my expectations, and I would highly recommend this hotel to anyone looking for a wonderful stay.
Stayed 1 night in Sep 2024

6/10 Okay

Cathy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff at checkin Small room not nice as other holiday inn expresses i.e. oklahoma city, as reward members this was worst room. Breakfast was cold, dangerous for food safety, out of whole milk, staff daid waitimg for delivery, tried 3 non fat milks, all sour. Informed staff they double checked other cartons of milk and pulled all explained that the milk/ yogurt fridge gets stuck open and spoils the contents....so this happens often and staff continues to offer spoiled product.
Stayed 1 night in Sep 2024

8/10 Good

Darla

Liked: Cleanliness, amenities
I would’ve liked a restaurant/bar on property
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, CONCORD TWP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but not much to do around it unless you have a car to drive.
Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Airport, in a great location for resturant choices.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosa H

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024