Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel

Exterior
Outdoor pool, pool loungers
In-room safe, desk, laptop workspace, soundproofing
Exterior
Outdoor pool, pool loungers

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
24655 NORTH 23RD AVENUE, Phoenix, AZ, 85085
  • Happy Valley Towne Centre
    2 min walk
  • Burger King
    5 min walk
  • Phoenix Metrocenter Transit Center
    13 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley)
    5 min drive

Room options

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Leisure)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel

Hotel with free breakfast, steps from Happy Valley Towne Centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel offers 96 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Happy Valley Towne Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Steps from Happy Valley Towne Centre and 14 minutes by car from Desert Ridge Marketplace
Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre, a meeting room, and coworking spaces are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel also features laundry facilities, a front desk safe, and a lift. Self parking is free.

This Phoenix hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Phoenix North Happy Valley

Holiday Inn Express & Suites Phoenix North - Happy Valley, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 329 out of 382 reviews" "
Rating 8 - Good. 37 out of 382 reviews" "
Rating 6 - Okay. 8 out of 382 reviews" "
Rating 4 - Poor. 1 out of 382 reviews" "
Rating 2 - Terrible. 7 out of 382 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Sep 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful, hotel is clean! Close to the shopping center
Stayed 2 nights in Aug 2024

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great, but with one major disappointment
In general, everything was wonderful. There is just one reason that we had an issue, and it may not affect most travelers, but for us it was important. When we checked in late at night, I requested a late check out for the following day because it was going to be very hot that day and we didn’t have plans until evening so we were hoping to utilize the pool and still be able to shower before checking out, and keep our luggage cool and items from melting. The front desk lady at check in told us that shouldn’t be a problem, and to call down in the morning to make the request. We called just after 8 AM and we were told they could not accommodate our request and we would still need to be out by 11. We were given a paper at check in that said due to our IHG hotels member status, one perk is late check outs! The person we spoke to was unbending. We also went down to talk to them in person and the same woman said absolutely no flexibility and that all the late check out requests had been filled, which I find a little hard to believe by 8 AM. I told Her that I initially requested it the night before and was told to call in the morning, which we did right away. We are understanding people, but in this instance, we were super frustrated by the lack of flexibility and customer service. We explained that we would need to leave all of our belongings in a very hot car throughout the day and find things to do to occupy our time all day in the heat. Not cool. Food was ok and place was clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Leuart

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in the area. Clean hotel. Nice staff. Rooms are clean and updated. Really nice rooms for the price and thats why we keep coming here.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and breakfast was nice. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Frank

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at this property. Everything was very clean and neat, it is immediately adjacent to a very well-appointed shopping center and yet it was very quiet. I was impressed by the breakfast bar and the staff was courteous and helpful. Great stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shelly Po

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jae Woo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good beakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Dloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nicholas Matthew and Malia all were amazing professionals I did not want to check out and return to work Very comfortable clean and great breakfast I love the fact you offered turkey for breakfast. I do not eat pork!! I will return on my next business trip Respectfully Mr D. Mitchell
Stayed 1 night in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Harry Nicholas Demetres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was pleasant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor A

Liked: Cleanliness, amenities
Very generous and competent staff members
Stayed 3 nights in Aug 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so nice and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and love the area
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

10/10 Excellent

Carolyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful all staff was
Stayed 1 night in Aug 2024

10/10 Excellent

johnson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ..
Stayed 1 night in Aug 2024