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Crowne Plaza Phu Quoc Starbay, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Premium bedding, memory-foam beds, minibar, individually decorated
Exterior
Property amenity
2 outdoor pools, pool umbrellas, pool loungers
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • On private beach
  • Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
KHU DU LICH BAI DAI, GANH DAU COMMUNE, Phu Quoc
  • Corona Casino
    7 min drive
  • Shophouse Grand World
    8 min drive
  • VinWonders Phu Quoc
    10 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    53 min drive

Room options

View all photos for 1 Bedroom Villa

Premium bedding, memory-foam beds, minibar, individually decorated

1 Bedroom Villa

  • 177 sq m
  • Beach view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite

Premium bedding, memory-foam beds, minibar, individually decorated

Suite

  • 65 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Bedroom (Seafront)

Room, 1 Bedroom (Seafront) | Premium bedding, memory-foam beds, minibar, individually decorated

Room, 1 Bedroom (Seafront)

  • 193 sq m
  • Beach view
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 King Standard Ocean View

Premium bedding, memory-foam beds, minibar, individually decorated

1 King Standard Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Oceanfront

1 King Premium Oceanfront | Premium bedding, memory-foam beds, minibar, individually decorated

1 King Premium Oceanfront

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Premium bedding, memory-foam beds, minibar, individually decorated

2 Bedroom Suite

  • 200 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Premium Room

Premium bedding, memory-foam beds, minibar, individually decorated

Premium Room

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Bedrooms (Seafront)

Room, 2 Bedrooms (Seafront) | Premium bedding, memory-foam beds, minibar, individually decorated

Room, 2 Bedrooms (Seafront)

  • 411 sq m
  • Sea view
  • Sleeps 6
  • 1 Single Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View, Oceanfront

Grand Suite, 1 Bedroom, Ocean View, Oceanfront | Premium bedding, memory-foam beds, minibar, individually decorated

Grand Suite, 1 Bedroom, Ocean View, Oceanfront

  • 136 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 King Premium Ocean View

Premium bedding, memory-foam beds, minibar, individually decorated

1 King Premium Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Premium bedding, memory-foam beds, minibar, individually decorated

Suite, 1 Bedroom, Oceanfront

  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

View from room

Standard Room, 1 King Bed, Accessible Bathtub

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium

Premium bedding, memory-foam beds, minibar, individually decorated

2 Double Premium

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard Ocean View

Premium bedding, memory-foam beds, minibar, individually decorated

2 Double Standard Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Premium Ocean View

Premium bedding, memory-foam beds, minibar, individually decorated

2 Double Premium Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, memory-foam beds, minibar, individually decorated

Standard Room

  • 40.0 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 King Premium

Premium bedding, memory-foam beds, minibar, individually decorated

1 King Premium

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View, Oceanfront

Junior Suite, 1 King Bed, Ocean View, Oceanfront | Premium bedding, memory-foam beds, minibar, individually decorated

Junior Suite, 1 King Bed, Ocean View, Oceanfront

  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Junior Suite

Premium bedding, memory-foam beds, minibar, individually decorated

1 King Junior Suite

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium Oceanfront

2 Double Premium Oceanfront | Premium bedding, memory-foam beds, minibar, individually decorated

2 Double Premium Oceanfront

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Vinpearl Resort & Spa Phu Quoc

On private beach
Pool
Spa
Kids pool
4.3 out of 5, Excellent, (672)
The price is €108
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Vinpearl Resort & Spa Phu Quoc

About this property

Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Luxury hotel on the beach, with 2 outdoor swimming pools
Catch some rays on Crowne Plaza Phu Quoc Starbay, an IHG Hotel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request
Crowne Plaza Phu Quoc Starbay, an IHG Hotel offers 308 air-conditioned accommodations with indoor private hot tubs and fireplaces. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes dining tables. Memory foam beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Phu Quoc Starbay, an IHG Hotel. During your stay, you'll be close to Shophouse Grand World. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a beach bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include free babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a 24-hour gym and volleyball
  • 7 minutes by car from Vinpearl Golf Phu Quoc and 7 minutes from Corona Casino
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At Crowne Plaza Phu Quoc Starbay, an IHG Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free self parking is available.

This 5-star Phu Quoc hotel is smoke free.

Guests are served a free on-the-go breakfast daily.
Horizons – On-site lobby lounge.
Amber Sands – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Amber Sands
  • Horizons

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free babysitting
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,478 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 11 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 66.48 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 66.48 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Phu Quoc
Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel Phu Quoc

Crowne Plaza Phu Quoc Starbay, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 118 reviews" "
Rating 8 - Good. 19 out of 118 reviews" "
Rating 6 - Okay. 13 out of 118 reviews" "
Rating 4 - Poor. 1 out of 118 reviews" "
Rating 2 - Terrible. 3 out of 118 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shiv Subramanian, Petaling Jaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property combined with Fantastic Service. We thoroughly enjoyed our stay there. Facilities were good and only surpassed by the excellent service we received from their staff. Gladly return to this Hotel for another vacation, soon! !
Stayed 4 nights in Jul 2024

10/10 Excellent

Lee, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room and also the pool side.
Stayed 2 nights in Apr 2024

10/10 Excellent

Le

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel - but not 5 star quality
Wonderful hotel with amazing views. However the overall service is lacking that of an actually 5 star hotel. On our first night we went to have some dinner at 8:10 in the beach club as the sign said dinner was until 9:30 , we were then told food stopped at 8pm. We then went to the other restaurant- both have the exact same food menu with no variety between them. All ordering is done via QR code on the table - a lot of information is missing in terms of details on it. There are 2 drinks packages you can buy when you scan the QR code but it doesn’t provide any info to what is actually included. On our second night we had dinner at the beach club. My food came down 15 minutes before my parters & our drinks didn’t come until half way through the meal. The waiter also spilled water all over our table when pouring our glasses and didn’t bother to clean it up. The hotel has a shop onsite which the price is reasonable, however I don’t feel a mandatory service charge being added in the shop when buying water & snacks is needed ? €7 for 750ml of water when sitting out by the pool is also a complete rip off. The room was great but due to the poor service I don’t think I would return.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mavis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 3 nights in Dec 2023

10/10 Excellent

Alireza

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and the hotel
Stayed 2 nights in Oct 2023

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

mie

Liked: Cleanliness, staff & service, property conditions & facilities
clean, safe, good service
Stayed 2 nights in Aug 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience from the start
Simply amazing real 5 star service. Wonder rooms and ambience throughout the hotel. Breakfast was also super special and everything just so fresh.
Stayed 4 nights in Jul 2023

10/10 Excellent

SI YONG

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are really kind and all brand new facilities.
Stayed 3 nights in Jul 2023

10/10 Excellent

Thanh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good. Excellent staffs. Beautiful ocean view and pool. However, the food was way over price and not even good.
Stayed 3 nights in Jun 2023

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good option if you like peace!
The hotel is sat on really nice grounds, right on a really nice, clean beach, the pool is fantastic. We stayed in the two-bed villa which was incredible and really spacious with two private pools, right on the beach. The staff were generally friendly and the chef had created a special vegetarian menu for us, which was really appreciated. The hotel only had one restaurant operational at any given time, this was a shame, given the size of the hotel and no other restaurants within walking distance. They should definitely have three or four restaurants with different themes/cuisines. Service was also quite slow if the food was not pre-booked. We were also charged USD 80/night for a camp bed which was too high. All in all a fantastic hotel, in the north of Phu Quoc (so near Vinwonders) but far from everything else so great for a quiet break with family.
Stayed 5 nights in Apr 2023

10/10 Excellent

Paul John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like new hotels, Crowne Plaza Phu Quoc is an excellent choice. All facilities and the beach are very clean. Enjoyed true hospitality from the Staff. Dining options are great and the breakfasts were fantastic. Enjoyed the lapping pool all to myself. Stayed for 3 nights. Nicely designed building and interiors.
Stayed 2 nights in Mar 2023

10/10 Excellent

byunghwa

Stayed 3 nights in Jan 2023

10/10 Excellent

agnes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new property with spacious rooms. Bathroom is super fantastic. Food was the best as we tried many places in the 2 weeks spent in Phu Quoc. Beach Front Restaurant has great atmosphere and the staff, specially Ms. LAN was very helpful and kind. Thank you!

10/10 Excellent

DUNG ANH

Stayed 3 nights in Jan 2023

10/10 Excellent

Steven

Stayed 4 nights in Dec 2022

4/10 Poor

Andy

Stayed 2 nights in Dec 2022

10/10 Excellent

hang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean. Will come back again in march

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2022

10/10 Excellent

SEON JUNG

Stayed 1 night in Oct 2022

8/10 Good

Tan Trung

Stayed 2 nights in Oct 2022

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious resort
Spacious resort hotel with large, suite style bedrooms. Excellent breakfast.
Stayed 1 night in Aug 2022