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Accommodation By Willow Brook Lodge

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
Romantic Suite, 1 King Bed, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Vending machine
Sun deck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Pigeon Forge, TN
  • Pigeon Forge Factory Outlet Mall
    ‪6 min walk‬
  • The Comedy Barn Theater
    ‪12 min walk‬
  • LeConte Center at Pigeon Forge
    ‪12 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(80 reviews)
  • Sleeps 4

View all photos for Room

Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Room

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Romantic Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(53 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Accommodation By Willow Brook Lodge

Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs
An indoor pool, a restaurant and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Accommodation By Willow Brook Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Pigeon Forge Factory Outlet Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes 2 hot tubs -
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of LeConte Center at Pigeon Forge and Old Mill
As a guest of Accommodation By Willow Brook Lodge, you'll find 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Accommodation By Willow Brook Lodge. Self parking is free. A complete renovation of Accommodation By Willow Brook Lodge was completed in April 2021.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 spa tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 5 2025 to January 17 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1001 reviews" "
Rating 8 - Good. 245 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louetta

Liked: Amenities
Smooth check in and check out. Clean and quiet room. Definately stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Overall the property seems in good condition except for the bed mattresses which seem old and in por condition.
Stayed 1 night in Oct 2024

8/10 Good

Kathy

Stayed 2 nights in Sep 2024

10/10 Excellent

Craig, Wilson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year. It’s great!
Stayed 2 nights in Aug 2024

10/10 Excellent

clyde

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, easy to access and in a great location. Very friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 3 nights in Oct 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly. The room was clean. Breakfast was great. The pools were wonderful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amarilis, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place, the room was very comfortable, the cleaning was very good, the breakfast should vary the fruits, put yogurt, vary the sausages, the rest was very good, the location was perfect, close to all the attractions,
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 4 nights in Sep 2024

4/10 Poor

Robin

Disliked: Cleanliness, property conditions & facilities
We have stayed at this property for several years, always thrilled with our room and our stay. This visit was 7 days of total disappointment, they jacuzzi didnt work, the fireplaces arent turned on, the room was FILTHY (asked that it be really cleaned after our first night since they had no alternative room to offer) the bed was old and broken down, VERY uncomfortable, there were people blocking the entrances sitting in lawn chairs making it difficult to get in and out and lastly, we bring a trailer amd the employees parked next to our trailer door every day we were there. There were a hundred empty spots and they parked so that we could open our trailer door?? We sadly will never return to this hotel and we spend alot of time in Pigeon Forge each year.
Stayed 6 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip with kids
Nice lil stop, to enjoy pigeon forge and kids loved the pool area
Stayed 1 night in Aug 2024

8/10 Good

Felicia

Liked: Cleanliness, staff & service
It was convenient to other locations like Gatlinburg. Alot to do in Pigeon Forge.
Stayed 4 nights in Sep 2024

8/10 Good

Delmas or Opal S

Stayed 3 nights in Sep 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean room. Friendly and knowledgeable staff.
Stayed 2 nights in Sep 2024

8/10 Good

Justin

Stayed 1 night in Sep 2024

10/10 Excellent

Peppe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the best time. Right in the middle of everything. The staff and the other guests were amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Willow Brook Lodge is perfectly situated between Pigeon Forge and Gatlinburg. Our room was ready early and check in was a breeze. We enjoyed the indoor pool and hot tub and as always the hotel staff were so welcoming and friendly!
Stayed 3 nights in Sep 2024

8/10 Good

David

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was great awesome place to stay for the weekend
Stayed 2 nights in Aug 2024

10/10 Excellent

Bethie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Amazing, very nice staff 👍 super clean place to stay. My family and i enjoyed soooo much!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024