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Banyan Tree Mayakoba

5.0 star property
VIP Access

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Photo gallery for Banyan Tree Mayakoba

Lagoon & Sunset Rooftop Pool Villa | View from room
2 outdoor pools, pool umbrellas, pool loungers
Beachfront Terrace Pool Suite | Premium bedding, down duvets, minibar, in-room safe
2 outdoor pools, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking included

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Playa Xcalacoco
    ‪8 min drive‬
  • Gran Coyote Golf
    ‪9 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Beach/ocean view

Harmony Three-Bedroom Beachfront Pool

  • 512 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa | View from room

Three-Bedroom Family Villa

  • 254 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Serenity Two Bedroom Pool Villa

View from room

Serenity Two Bedroom Pool Villa

  • 512 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa | Premium bedding, down duvets, minibar, in-room safe

Harmony Two-Bedroom Lagoon Pool Villa

  • 512 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Premium bedding, down duvets, minibar, in-room safe

Three-Bedroom Family Residence

  • 256 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King | Premium bedding, down duvets, minibar, in-room safe

Beachfront Lanai Pool Suite -King

  • 294 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen | Premium bedding, down duvets, minibar, in-room safe

Oceanfront Veranda Pool Suite - Queen

  • 162 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King | Premium bedding, down duvets, minibar, in-room safe

Oceanfront Veranda Pool Suite - King

  • 162 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | View from room

Lagoon & Sunset Rooftop Pool Villa

  • 222 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite | Premium bedding, down duvets, minibar, in-room safe

Oceanfront Balcony Pool Suite

  • 156 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | Premium bedding, down duvets, minibar, in-room safe

Wellbeing Sanctuary Pool Villa - King

  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite | Premium bedding, down duvets, minibar, in-room safe

Beachfront Terrace Pool Suite

  • 230 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

Serenity Pool Villa | Premium bedding, down duvets, minibar, in-room safe

Serenity Pool Villa

  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Villa

Deluxe Pool Villa | Premium bedding, down duvets, minibar, in-room safe

Deluxe Pool Villa

  • 293 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

View from room

Beachfront Lanai Pool Suite -Queen

  • 294 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool Villa with Living Room

Deluxe Pool Villa with Living Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Pool Villa with Living Room

  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

Bliss Pool Villa | Premium bedding, down duvets, minibar, in-room safe

Bliss Pool Villa

  • 293 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Fairmont Mayakoba

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1001)
The price is €1,096
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Fairmont Mayakoba

About this property

Banyan Tree Mayakoba

Luxury hotel on the beach, with 2 outdoor pools
Spend the day at Banyan Tree Mayakoba's private white sand beach, relax by one of the 2 outdoor swimming pools, or enjoy the on-site golf course and full-service spa.
Banyan Tree Mayakoba offers 161 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Banyan Tree Mayakoba. During your stay, you'll be within walking distance of El Camaleón Mayakoba Golf Course. Free WiFi in public areas, free valet parking and 2 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine and ocean views while dining at Sands Beach Club
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, Ayurvedic treatments or aromatherapy at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a golf course and 4 outdoor tennis courts
  • 5 minutes by car from El Camaleón Mayakoba Golf Course and 13 minutes from Quinta Avenida
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Banyan Tree Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Sands Beach Club – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Oriente – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Cello – This restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Saffron – Overlooking the garden, this fine-dining restaurant specialises in Thai cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Tomahawk Open Fire Latin – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 134 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 56.8 for adults and from USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 134 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Banyan Tree Mayakoba Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 861 out of 1001 reviews
Rating 8 - Good. 98 out of 1001 reviews
Rating 6 - Okay. 24 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

bobby

Stayed 4 nights in Oct 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay very relaxing the service is excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Mario A.

Stayed 7 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Stayed 1 night in Oct 2024

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Amro khaled hamada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Stayed 5 nights in Nov 2023

10/10 Excellent

Reema Sutariya

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The service was amazing. Very family friendly. Staff was welcoming, kind, and patient close attention to detail. Definitely will be going back
Stayed 3 nights in Sep 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!!
Stayed 3 nights in Sep 2024

10/10 Excellent

mario

Stayed 3 nights in Sep 2024

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the scenery and property. Well maintained, peaceful and beautiful. The staff were all helpful and pleasant including Rene Garcia and Juan Oropeza, who handled all of our reservations, transit and activities. The menu options were diverse, though we felt all of the prices were remarkably high, even compared to NYC.
Stayed 4 nights in Aug 2024

8/10 Good

Caio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Price is same as US, I tought it was really expensive for Mexico. Raccoons at night will harass specially kids.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dayam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

MIGUEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are so close to nature it’s awesome!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Hiromi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be!
Stayed 5 nights in Jul 2024

10/10 Excellent

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2024

10/10 Excellent

Rachel, West Hartford

Stayed 1 night in Jul 2024

10/10 Excellent

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant wait to come again!
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get there and be well. The spa I think could be more affordable but I didn’t miss it when I could just hang out with friends in our space.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Stayed 7 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
Stayed 3 nights in Jun 2024

8/10 Good

Felica, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing. On our last night there was a knock on our inside villa door and we saw a flashlight shine under the door. The front desk said that they would check the cameras, but I would have felt better if security would have checked on us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
Stayed 4 nights in Jun 2024