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Catalonia Playa Maroma – All Inclusive

4.0 star property
VIP Access

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Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Outdoor pool
6 restaurants, lunch, dinner served; Italian cuisine
On the beach, white sand
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Paradise Beach
    ‪1 min walk‬
  • Maroma Beach
    ‪1 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

  • Partial ocean view
  • 116.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 1
  • 1 King Bed

Similar properties

Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1760)
The price is €405
for 1 room
includes taxes & fees
20 Apr - 21 Apr
The Royal Haciendas All Inclusive

About this property

Catalonia Playa Maroma – All Inclusive

Family-friendly beachfront location with outdoor pool
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and a safe. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Catalonia Playa Maroma – All Inclusive. During your stay, you're just a quick walk from Maroma Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by El Pajarito, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to Swedish massages, aromatherapy or body treatments at Alegría SPA
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the beach and the restaurant
  • Steps from Maroma Beach and 9 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya
Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Catalonia Playa Maroma – All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly Catalonia Playa Maroma – All Inclusive. Free self parking is available.

This 4-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
El Pajarito – Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Adelita – Overlooking the pool, this theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Grill – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Ayami – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1009 reviews
Rating 8 - Good. 255 out of 1009 reviews
Rating 6 - Okay. 107 out of 1009 reviews
Rating 4 - Poor. 61 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Juliano

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Expedia costumers do not have same privileges than other customers coming from different tourism companies specially from France and Italy. That was told us by hotel Manager and I don't think Expedia is aware about it. No vip benefits or acknowledge terrible and unfriend staff specially at kids club.
Stayed 7 nights in Dec 2024

8/10 Good

Cassandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel, staff fantastic but the little critters jumping on chairs and stealing food was a bit too much for us. The staff did constantly try to shoo them away but it was considerably annoying.
Stayed 7 nights in Nov 2024

4/10 Poor

Natalie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor value for the price we paid. Property is cutting costs on food, staff training, room maintenance, spa facilities, a la carte restaurants. Stayed in this property before (6 years ago) and thought it was fantastic. Most everything that made this property special, such as excellent restaurants, customer service, grounds upkeep is no longer there. While property grounds are still beautifully landscaped, the trash and food leftovers are not picked up, the tables in the lobby, around the pool and the beach, coffee shop are always sticky and full of crumbs which invites ants and raccoons. The food was the worst we had in 25 years vacationing in Mexico. We are not picking eaters, but the taste and the quality of food is similar to hospital or school cafeteria- bland, greasy, tasteless, re-heated or fried, and heavily processed. Our last meal at the Spanish restaurant (which is no longer serves tapas) was boiled potatoes with mayo for the appetizer, and a mystery canned meat with soupy rice for (the called beef ribs and Spanish rice). The Asian restaurant meals tasted like microwaveable lunches . B-loved and Grill- OK fish. salads, but tough and poorly cooked meat. Italian- the only good restaurant. Rooms- clean, but outdated. Airconditioner turned on and off every 30 minutes was so loud, it was impossible to get a restful sleep. Spa- poorly functioning sauna, tiny steam room and jacuzzi with mostly non-functional jets. Too bad this property is so mismanaged.
Stayed 8 nights in Dec 2024

10/10 Excellent

Natalia Estefania Bartolome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all-inclusive hotel with good local, Spanish and international cuisine. Extensive facilities, excellent pool and beach. Refurbished rooms.
Stayed 5 nights in Nov 2024

10/10 Excellent

Martin, Repentigny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family animation. The beach and service!
Stayed 10 nights in Dec 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Dec 2024

10/10 Excellent

Kathryn

Stayed 7 nights in Dec 2024

8/10 Good

JOHAN HEIDE

Stayed 4 nights in Dec 2024

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: beach, jungle, architecture, service Dislikes: location of restaurants; dining options by the pool; no elevator
Stayed 7 nights in Dec 2024

8/10 Good

Steven Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Simona, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the resort area, I enjoyed the long walk through the park, which looked like a jungle alley, from the buffet to the beach and the hotel room, with animals all around. There are no elevators, and the buildings are 2-3 stories high. There are plenty of sun loungers, and the palm trees provide good shade. You can walk along the beach for a long time. Cons: I didn't like the unjustified long lines to get into the buffet when there were quite a lot of free seats in the hall, same allergy question and room number is annoying.
Stayed 7 nights in Dec 2024

10/10 Excellent

Diana Sadler, Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

HAYLEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been bopping around resorts for about 20 years now and Catalonia was a clean, small, lovely & quiet resort. We opted for the upgraded Privilege and this is how I summarize our trip: PROS: *Beloved restaurant was one of our favourites so this was a GREAT benefit of doing the privilege package. *Beach has big waves and is VERY fun to play in *Very small resort in comparison to a lot of others so it's nice and quiet: great for couples & young families *Food options were great (We're vegetarian and found the options were amazing!) *Room service was a great perk & Biki *Very friendly staff & cleaners are so hardworking! *Bikini Bites is the best! CONS: *We felt a bit judged upon arrival and were given a room that I felt did NOT reflect the privilege upgrade $. The bathroom seemed it was half way through renovations. We asked to move the next day; it was a bit of a process but they moved us to another room. I would say the rooms are a bit disappointing. I've seen nicer rooms, without an upgrade, so that was the biggest disappointment. *Both of us had stomach issues all week (which is not normal for me) and I ended up getting sick from the buffet so we avoided the buffet after that. *NO TRANSPORT included when booking this package with expedia!! We got screwed at the airport not knowing this (it's always been included previously when I've booked with WestJet, Sunwing, SellOffVacations) Our stomachs were not great all 9 days so for that reason, I give the stay a 4.0/5

10/10 Excellent

Carla, Magnolia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place, our home away from home! The service and attention to detail is amazing. We have made some amazing friends at this resort over time. We had some very special help this trip from Arantza Ramos in guest services. This trip we were a group of 12, and were completely satisfied as always.
Stayed 5 nights in Nov 2024

6/10 Okay

Leelawattie

Travelled with family
Liked: Staff & service
Older hotel.
Stayed 4 nights in Dec 2024

6/10 Okay

Katherine

Travelled with group
Liked: Cleanliness, property conditions & facilities
While the bartenders and restaurant staff were very kind and did a great job, the cleaning staff failed every day to refill anything in our room including towels, toilet paper and water. We made a request after the first day to the front desk and it was still happening every other day. I had to find staff in the hallway and get it from their closet myself.
Stayed 4 nights in Dec 2024

8/10 Good

Adam Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Bar doesn't open until 11am
Stayed 8 nights in Nov 2024

10/10 Excellent

Plamen

Travelled with partner
Liked: Amenities
Amazing place
Stayed 7 nights in Nov 2024

6/10 Okay

john mark

Travelled with family
Average
Stayed 10 nights in Nov 2024

10/10 Excellent

Luisa A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work at this resort were super friendly
Stayed 7 nights in Nov 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Staff is friendly and attentive.
Stayed 4 nights in Dec 2024

6/10 Okay

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food was good, lot of fresh fruits and veggies. We loved the cafe and daily eating options. Access to the property is very unpleasant. You don’t feel like you are going to a vacation spot. The hotel style wasn’t my favourite but it was ok. What I didn’t find interesting is the local racoon population. They are everywhere…everywhere!!! You watch your small kids, food, your balcony. They claim, they jump. Staff was awesome!

10/10 Excellent

Cindy

Stayed 6 nights in Nov 2024

8/10 Good

Darin

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is nice and in the jungle, with a lot of wildlife birds cotis. Rooms are being remodeled. Autumn beach is beach is the best in player. Food is good And the restaurants are good too.No complaint just remember you get what you pay for not a luxury resort but a nice resort would re command staying again
Stayed 7 nights in Nov 2024