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Catalonia Playa Maroma – All Inclusive

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Aerial view
Outdoor pool
6 restaurants, lunch, dinner served; Italian cuisine
On the beach, white sand

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Paradise Beach
    1 min walk
  • Pajarito
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    20 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    40 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

  • 116.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 38 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

Catalonia Playa Maroma – All Inclusive

Family fun on the beach, with outdoor pool, near Maroma Beach
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and a safe. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Catalonia Playa Maroma – All Inclusive. During your stay, you're just a quick walk from Maroma Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by El Pajarito, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to Swedish massages, facials or reflexology at Alegría SPA
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Maroma Beach and 9 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya
Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Catalonia Playa Maroma – All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly Catalonia Playa Maroma – All Inclusive. Free self parking is available.

This 4-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
El Pajarito – Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Adelita – Overlooking the pool, this theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Grill – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Ayami – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1002 reviews" "
Rating 8 - Good. 255 out of 1002 reviews" "
Rating 6 - Okay. 113 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, all staff was excellent but the people making the food. There was just a language barrier. I advice if you plan on going brush up on your spanish because the people in the buffet area making the food seemed like they didnt even try to understand what you were asking for. Other than that everything and everyone was great.
Stayed 5 nights in Sep 2024

10/10 Excellent

MUSTAFA, Chicago

Travelled with partner
Liked: Property conditions & facilities
No comment
Stayed 6 nights in Sep 2024

8/10 Good

BARBARA ALICE WHITE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Great place to stay, relax and enjoy the comfort.
Stayed 7 nights in Sep 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking is prohibited in public areas. Far too many guests disregard this. Since there are no ashtrays available cigarette butts are everywhere.
Stayed 7 nights in Sep 2024

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service
I would NEVER stay at a Catalonia Resort ever again. They ruined our 10 year anniversary vacation.
Stayed 7 nights in Sep 2024

6/10 Okay

Almira

Travelled with family
Liked: Staff & service
Property is very out dated and run down. Buildings are far apart from each other lots of walking. Staff very friendly and extremely helpful.
Stayed 12 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Catalonia Playa Maroma. This was the second time we have stayed at this resort. The restaurants are very. Lean and had a nice variety of food. The dishes at El Pajarito restaurant are excellent. Lots of wonderful meals, fruits and desserts. The attention of the wait staff is excellent, especially Alberto, Angel and Jose. The beach is very nice and it has many, many beach beds. There are activities like beach yoga daily and some days beach volleyball. The swimming pool has clean water at a very nice temperature. I like that when I enter the pool, it is like a ramp to slowly enter the water. The bar at the pool is very nice. The bartenders Robin, Adriana, Cristian and Victor made us feel really happy with the nice drinks they prepared. They are very knowledgeable, especially Robin, and very kind. The restaurants for dinner are top quality and service. We loved the steakhouse with excellent meal choices. The Japanese restaurant was wonderful too. Our waiter Theodoro, treated us very well and very promptly. We loved the octopus at the Spanish restaurant. The lasagna and the Milanezza at the Italian restaurant and the delicious tacos at Adelitas. The animation team was superb. They greeted me, learned my name and made me feel at home. Especially Romario, Marlon, Estefany (happy birthday) and Fernanda. They are wonderful to host the aqua gym, zumba. We met several guests and became friends with them. It was very nice We will be back next year.
Stayed 6 nights in Sep 2024

6/10 Okay

Melissa Jo

Travelled with family and small children
It was just ok. The best part was all of the animals around the resort. With the heat, the pool was way too warm. Room service is very lacking. They were often late, and when they did come, the food was ice cold. Also no way to get smaller pesos for tipping. It was a beautiful resort though, and everyone was so kind. AC in this place is not very good. 27 C in my room. My daughters was a little better. Overall good experience, but wouldn’t stay again.
Stayed 9 nights in Sep 2024

8/10 Good

Julio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Catalonia Playa Maroma was a very unique experience compared to other hotels as it is basically situated in a jungle. This was personally a good thing as we enjoy being around nature and seeing the wild life. Our stay had many positive and a few negative situations. Positive: The staff was amazing! I would name people here as a shout out but the list will get very long. Everyone was friendly, communicable, and always eager to serve. The ambience of the hotel was amazing. The jungle vibe instilled peace and tranquillity. You would see the coatis constantly crossing your path and from time to time you would see monkeys. The hotel was not packed with many people. The food in the buffet was good with a nice variety for selection. Adelita was good for a quick meal as no reservation was usually needed. The food truck burgers were tasty. Breakfast at Beloved restaurant was good. The hotel overall was well kept, especially the beach as staff members would clean the sargassum every morning. The beach water was always turquoise, with little waves, and surprising warm. Negative: Very weak central air conditioning in building 2 with a smell of humidity within the rooms. After being relocated to another room and multiple visits by staff members were made to come and fix the air conditioner, we were told that this building is running on an outdated air conditioning system. All the drinks were watered down. You are better off doing shots *Caution: The coatis WILL steal your food!
Stayed 7 nights in Sep 2024

2/10 Terrible

Maria G

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited this hotel for the first time in 2021 and had a pleasant experience. The hotel was clean, and the staff was helpful, which encouraged me to return this year. However, my recent visit was an absolute nightmare. The hotel was filthy, the staff was incredibly rude and unhelpful, and the food made four members of my family sick. To make matters worse, there were countless issues with dinner reservations. Their website was down, preventing me from reserving a birthday dinner for my daughter, which was the entire reason for our trip. I am beyond furious and deeply disappointed. I absolutely do not recommend this hotel and will never be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shaji

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and attentive. Food had a lot of options. Only complaint is our room shower head was not working and rooms needs to be updated. Overall we had a good time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catalonia was amazing, clean, friendly staff always ready to help. Would definitely stay here again.
Stayed 6 nights in Aug 2024

8/10 Good

Dawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went to Catalonia Playa Maroma for our delayed honeymoon (got married during the pandemic and this is the first chance we got to travel), and we were impressed by how much there was to do. We never left the resort as we spent our days by the pool, on the beach, eating, and partaking in the various activities offered by the staff. The first impression of the resort was that it was very overwhelming. There’s a lot of places and a lot of land you can travel, and the first arriving can make someone anxious. Our room was nice (we got premium), however there were stains on the bedding/pillows, hair in the bathroom, and I wasn’t too happy with that. However, as the week went on our housekeeper stepped up their game and our room got cleaner as the days went by. We were satisfied with the amount of dining options there were, and we loved the buffet! The drink options were numerous and anything you wished for, they would make for you. All of the staff was incredible and patient, and overall it was a fantastic experience once we got the hang of the resort life. We would absolutely come back again, and maybe try a Privileged room.
Stayed 6 nights in Aug 2024

6/10 Okay

adrian

Travelled with family
Liked: Cleanliness, staff & service
In general I like this resort, I like the beach and the pool also the staff is very friendly, but the food is terrible, really bad, from the bars to the hamburgers to the fancy restaurants, the food is bad… l have already received this resort and l have been here 3 times and the food still terrible, this place needs a REAL chef to come and advise the restaurants because they are clueless on what is Japanese food or spanish food or italian or even how to cook a steak… when this place fix the food issue then this place will be very good because the grounds are beautiful and they have great staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the animals, food, condition . The only things i would improve is to put a but to go to playa del carmen and the children's area.
Stayed 8 nights in Aug 2024

8/10 Good

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was somewhat dated. Service was great. Limited lunch options. Wasn’t an adults only pool section. Beach was wonderful!
Stayed 5 nights in Aug 2024

8/10 Good

Mario carvalho

Liked: Cleanliness, staff & service, property conditions & facilities
Food not good
Stayed 10 nights in Aug 2024

10/10 Excellent

Silvia Muñoz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love catalonia, I go here once a year
Stayed 5 nights in Aug 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally this was the perfect trip ever I have recommend it. Every worker was so nice and greeted u always. The place was exceptionally clean and they had different events everyday!! I love this place and definitely would come here again.!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Jerry darrell, Rock Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with beautiful shaded beach
Stayed 5 nights in Aug 2024

10/10 Excellent

Donald R Holdredge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super welcoming and friendly! Food options were wonderful and the beach was AMAZING! Will definitely be returning!
Stayed 6 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Chadwick Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be coming back!!
Stayed 7 nights in Jul 2024