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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
2 outdoor pools, pool umbrellas
Privilege Junior Suite Adults Only | Garden view
Privilege Romance Suite | Living area | 32-inch LCD TV with cable channels, TV
On the beach, white sand, beach massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Gran Coyote Golf
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | Minibar, in-room safe, desk, blackout curtains

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | Minibar, in-room safe, desk, blackout curtains

Privilege Honeymoon Junior Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2695)
The price is €389
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About this property

Ocean Maya Royale All Inclusive Adults Only

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale All Inclusive Adults Only's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Ocean Maya Royale All Inclusive Adults Only offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us they can't get enough of Ocean Maya Royale All Inclusive Adults Only's great beach location. During your stay, you'll be close to Maroma Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a poolside location at La Hacienda, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Swedish massages, body treatments or body wraps at Despacio Spa Centre
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the beach and the clean guestrooms
  • 13 minutes by car from Maroma Beach and 12 minutes from Quinta Avenida
Some rates at Ocean Maya Royale All Inclusive Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale All Inclusive Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale All Inclusive Adults Only. Self parking is free.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
La Hacienda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Charro – This poolside restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Yookoso – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Blue Moon – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Ocean Maya Royale All Inclusive Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale All Inclusive Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 961 out of 1617 reviews" "
Rating 8 - Good. 387 out of 1617 reviews" "
Rating 6 - Okay. 149 out of 1617 reviews" "
Rating 4 - Poor. 59 out of 1617 reviews" "
Rating 2 - Terrible. 61 out of 1617 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 5 nights, the property is very clean, the staff is amazing, from guest services, dining, and of course the entertainment staff! We will be back!
Stayed 5 nights in Oct 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
The property is a little older and needs some updating. It was clean and staff were friendly. Food options were lacking but it was good food for the price paid. Only 2 pools on site, gym was very small. Entertainment in the evening was good. The activity pool would play music, however the swim up bar was also playing music, which made no sense at all, they are right next to each other.
Stayed 7 nights in Oct 2024

10/10 Excellent

Neri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the attention of the people that works there. There so polite and nice
Stayed 3 nights in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is nice and its the stsff who made it a great experience. Food was ok at best except for Dolce and the Hibachi Japanese restaurant. Quite far from Cancun. Do not waste your time and money on the Isla Murijes catamaran trip. We felt like sardines packed into shuttle and food was horrible. Worst Mexican food i have ever had and we live in Texas. The pool party was great and made alott of vacation friends. We would go again but now we know what to expect
Stayed 5 nights in Oct 2024

4/10 Poor

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 7 nights in Oct 2024

10/10 Excellent

Andre Jherold Dela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more stores for shopping and more night-time events. Everyone is sitting around waiting for something to happen at night and nothing ever happens. Need night-time dancing on the property.
Stayed 6 nights in Oct 2024

10/10 Excellent

Aja Jen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First all inclusive I’ve ever enjoyed the food at. Staff are LOVELY, beach is pretty, rooms are great. I never go to the same hotel twice and will likely make an exception for this one.
Stayed 4 nights in Oct 2024

6/10 Okay

Shonna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were pretty good . I only had one issue and that was someone stole something out of my room .
Stayed 5 nights in Oct 2024

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was great! Small, quiet, and relaxing- it was everything we needed. The food was delicious and enough alcohol to keep us happy. We are definitely going back next year. Thank you for an amazing trip,
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a ball
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice I will go back
Stayed 5 nights in Oct 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, good food, nice swimmable beach, good size resort, good size room, great entertainment (shout out to Kendell, Varidiana, Moses), has a coffee shop and a juice bar (juice bar needs a bigger sign, I thought it was a regular bar). All in all a very enjoyable stay in this adult only resort:)
Stayed 7 nights in Oct 2024

8/10 Good

Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was ocean view, quiet but we couldn't sit on the patio due to the smell of sewer. When we first got there the smell wasn't there but got worse as the week progressed.
Stayed 6 nights in Oct 2024

8/10 Good

Agata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property , food service at buffet could have been better organized during peek periods to have sufficient food and not have to wait around This happened a few times. The Japanese restaurant is really good and we loved having lunch at the Mexican restaurant. Kendal and team for entertainment were a lot of fun and always tried to get guests involved. Kendal was especially nice to my daughter with special needs always acknowledging her ,thanks Kendal. The bar staff were amazing and turned around drinks quickly. The beach was beautiful no weeds the week we went the water was clear and warm such a treat. Overall a good experience.
Stayed 8 nights in Oct 2024

8/10 Good

Deborah Hubbard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Keegan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some ammentities were not working, some of the rooms were inconsistent i.e. hot water at one immediately - other took awhile to heat up. Staff was very friendly. Various merchants and upsellers, not official hotel but connected with being pushy. Privilege Personal butler/concierge slow
Stayed 5 nights in Oct 2024

10/10 Excellent

TYSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Kenneth Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, and facilities
Stayed 4 nights in Oct 2024

8/10 Good

Luke, Windsor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So My wife and I went with our 3 grown children in 2 separate rooms. The rooms were very nice and the property was very well laid out. The service team is very polite, friendly and understanding. Comunication was good and service was excellent. I must say that the entertainment team was really fun and easy going. They did a great job keeping up the energy and providing a fun experience with lots of activities for those who wanted to do them. The Food was very good, the buffet was excellent and very good, upscale restaurants were also excellent. The shows they had every night were fun and entertaining. Excursions booked at the resort were exactly as described, with great service and people. Overall the resort is excellent for adult families and people who want to enjoy a trip to Cancun in peace and relaxation or if you like, some fun dance parties also. I would recommend this resort to anyone.
Stayed 6 nights in Oct 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, resort and staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly helpful staff. White sands. Swim up bar.
Stayed 6 nights in Oct 2024

10/10 Excellent

Roland Iskandar

Travelled with family
Liked: Cleanliness, amenities
No transportation from the resort lobby to the street Water cumulative after rain with delay for removal
Stayed 5 nights in Oct 2024

10/10 Excellent

Devin Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, excellent rooms, and friendly staff! Jorge, and Jesus were fantastic and met any need that we had! A perfect spot to honeymoon, will definitely be back again! Highly recommend privilege so you get the secluded area of the beach and privilege restaurant!
Stayed 6 nights in Oct 2024