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"Quality of the wine served both red and white is rough! But hay a small thing " More
13 Feb 2020 by Andrea
Dear Tim thank you for bringing this to our attention, we will make sure to transmit your comments. It was a pleasure having you as our guest. Kind regards!!
28 Nov 2021 by Playa palms beach hotel
Vielen Dank für Ihre Bewertung, es tut uns leid zu hören, dass Ihre Erfahrung mit uns nicht die beste war. Ihre Kommentare sind für uns sehr wichtig, wir werden sie berücksichtigen, um einen besseren Service zu bieten und Sie vielleicht auf zukünftigen Reisen begrüßen zu dürfen.
3 May 2019 by Andrea
Nous apprécions votre commentaire! Ce fut un plaisir de l'avoir avec nous. Nous prendrons en compte les commentaires mentionnés ci-dessus afin d'améliorer notre service. Nous avons le plaisir de vous informer que nous installons actuellement des barrières en mer pour empêcher le passage des algues vers la côte. Nous espérons avoir l'occasion de vous accueillir à nouveau bientôt!
1 Apr 2019 by Andrea
Thank you very much for your review. We are glad you enjoyed your stay with us at Playa Palms Beach Hotel. It was a pleasure having you stay with us and we are already looking forward to welcome you back soon again!
Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services. Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a continental breakfast on weekdays from 7:00 AM and 11:00 AM.
Recreational amenities at the aparthotel include a private beach and an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Playa Palms Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
