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Playa Palms Beach Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Palms Beach Hotel

View from property
Private beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers
Penthouse | Premium bedding, in-room safe, laptop workspace, blackout curtains
Premium bedding, in-room safe, laptop workspace, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Kitchen

Explore the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Calle 12
    1 min walk
  • Playa del Carmen Main Beach
    1 min walk
  • Quinta Avenida
    2 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    17 min walk

Room options

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Family Room

  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Garden View

  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio, Partial Ocean View

  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout curtains

Penthouse

  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Standard With Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About this property

Playa Palms Beach Hotel

On a private white sand beach, near Playa del Carmen Main Beach
A private beach, an outdoor pool and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Playa Palms Beach Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and breakfast (surcharge). Built in 1997, this upmarket aparthotel has 39 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a furnished balcony/patio and a flat-screen TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
  • Airport shuttle service available for a fee
Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

For a fee, guests can enjoy a continental breakfast on weekdays from 7:00 AM and 11:00 AM.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Palms Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
Playa Palms Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 789 out of 1500 reviews" "
Rating 8 - Good. 434 out of 1500 reviews" "
Rating 6 - Okay. 148 out of 1500 reviews" "
Rating 4 - Poor. 57 out of 1500 reviews" "
Rating 2 - Terrible. 72 out of 1500 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brendi

Liked: Cleanliness, property conditions & facilities
I really enjoyed my stay at Playa Palms. Check in took minutes, rooms were clean and comfortable and the staff was helpful and friendly. The location is amazing. We walked to Walmart and bought a few essentials. It was a quick and easy walk, maybe 10 minutes. 5 Ave is a very quick walk but the hotel is very quiet and we were there over a weekend. There are boats tied up close to the beach, but you can still get in the water. The city works of Playa work very hard to keep the beach clean and clear of seaweed. I will be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Eyal

Liked: Cleanliness, room comfort
Great
Perfect location, close to everything, amazing beach
Stayed 4 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness
Friendly staff. We liked the pool it was clean and well kept and decent size. Beach area is so so, hotel is right on the beach at least. Pricing was great. Hotel common spaces are small. Room size was adequate and comfortable.bed.
Stayed 1 night in Aug 2024

6/10 Okay

Brendy

Liked: Cleanliness
Disliked: Property conditions & facilities
i ask for beachfront, there a limit of access to the beach, to many boat parks infront of my room
Stayed 1 night in Aug 2024

10/10 Excellent

Valentina

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables y muy vibes
Stayed 4 nights in Aug 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything about his property was amazing! They have security at night and a beautiful beach to lay on! I think out of 3 places we stayed I would stay here over and over! The best place in town!! I can’t wait to come back!! ❤️
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as advertised and went smooth, would definitely recommend!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dahlia

Travelled with partner
Liked: Amenities
Good hotel, but you can't swim in the beach because there is always boats.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Amenities, property conditions & facilities
I rented what is call the penthouse & the view was beautiful it was right on the beach they offer breakfast for an additional charge which I liked the breakfast was good & they bring it to your room! The staff was very friendly and helpful as well as the night guard very sweet man! The only bad thing was that it didn’t have parking but they have meter parking outside.
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian, Pasco

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
One of the best spots in playa if you plan on night life and or dinner
Stayed 1 night in Aug 2024

8/10 Good

Marisa Nevarez

Travelled with family
Liked: Cleanliness
It was an ok stay. Did not like that the pool closes at 8 pm on our last day water was not available. It was bad.
Stayed 5 nights in Jul 2024

10/10 Excellent

Silvia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love Playa Palms Beach Hotel
Stayed 4 nights in Jul 2024

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness
The rooms at the end had a very nice view with access to the beach. It was convenient to walk at the beach. Watch for the final charges on checkout.
Stayed 5 nights in Jul 2024

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Loved the simple quaint feel of this place.. great location close enough and far enough from all the action. Pool was small but still great. Room was perfect!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chayakan

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Traneice

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

yitz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous. What a beautiful place. Hope to be back again.
Stayed 4 nights in Jul 2024

6/10 Okay

Brenda Abilene Valenzuela

Travelled with family and small children
Disliked: Property conditions & facilities
It was ok, but the installations needs a little update.
Stayed 5 nights in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Erica, Milwaukee

Stayed 3 nights in Jul 2024

8/10 Good

Nayla

Liked: Cleanliness, property conditions & facilities
Property needs more love to keep functioning.
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
Nice spot on the water
Hotel was perfect for me. No frills but very comfortable, safe, on the water, and close to everything. Some discos nearby but I couldn’t hear any of the noise. Staff was friendly. People complain about getting in the water with the boats tied off, but I had no problems and really enjoyed swimming in the warm ocean water.
Stayed 5 nights in Jul 2024

8/10 Good

Meredith

Liked: Cleanliness, property conditions & facilities
Easy process and drop off from transportation. Kind night person to let us in super late. Just hot, but it is summer.
Stayed 1 night in Jul 2024