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The Shore At 46th Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for The Shore At 46th Hotel

Rooftop terrace
Snack bar
Lobby sitting area
Deluxe Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, oven, stovetop
Junior Suite, 2 Bedrooms | Private kitchen | Fridge, microwave, oven, stovetop

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
44Th Street 1St North Avenue Coco Beach, Zazil Ha, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    5 min walk
  • Playa del Carmen Main Beach
    7 min walk
  • Quinta Avenida
    8 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    10 min drive

Room options

View all photos for Junior Suite, 2 Bedrooms, Pool View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Junior Suite, 2 Bedrooms, Pool View

  • 13.9 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 3 Bedrooms

Junior Suite, 3 Bedrooms | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Junior Suite, 3 Bedrooms

  • 14 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Junior Suite, 2 Bedrooms

  • 14 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Junior Suite

  • 14 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 3 Bedrooms, Pool View

Junior Suite, 3 Bedrooms, Pool View | View from room

Junior Suite, 3 Bedrooms, Pool View

  • 13.9 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living room | 32-inch TV with satellite channels, Netflix, streaming services

Deluxe Apartment, 1 Bedroom

  • 14 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | Private kitchenette | Fridge, microwave, oven, stovetop

Deluxe Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
6 Dec - 7 Dec
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About this property

The Shore At 46th Hotel

Hotel with a 24-hour fitness centre, a short walk to Playa del Carmen Main Beach
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a poolside bar. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and wedding services are on-site.
The Shore At 46th Hotel offers 82 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Televisions come with satellite channels and Netflix. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at The Shore At 46th Hotel, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Mamitas Beach and 7 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
The Shore At 46th Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Shore At 46th Hotel.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request

Food and drink

  • A poolside bar

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2018
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 1200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 1200 (one-way), (up to 12 years old)
  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
The Shore At 46th Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • There is limited hot water on site.
  • Pool access available from 9:30 AM to 9:30 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shore 46th Hotel Playa del Carmen
Shore 46th Hotel
Shore 46th Playa del Carmen
Shore 46th
The Shore At 46th Hotel Hotel
The Shore At 46th Hotel Playa del Carmen
The Shore At 46th Hotel Hotel Playa del Carmen

The Shore At 46th Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 93 reviews" "
Rating 8 - Good. 22 out of 93 reviews" "
Rating 6 - Okay. 4 out of 93 reviews" "
Rating 4 - Poor. 7 out of 93 reviews" "
Rating 2 - Terrible. 9 out of 93 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Ivan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, they give you free passes to a beach club a few blocks away
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shore at 46th is my go-to location to stay in Playa Del Carmen Sybil
Stayed 3 nights in Mar 2020

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at The Shore at 46th Hotel
I really enjoyed my recent stay at The Shore at 46th Hotel. The location was perfect, so close to the beach and away from the noise of 5th Ave but close enough to walk to everything. The front desk staff were super friendly and helpful. Only two things that could be improved: the hot water in the shower was not constant and the bed was a bit hard for me. Everything else was great. The unit was spotless and had everything I needed. I also really appreciated the beach passes to Martina Beach which was so nice. Thank you for everything. I will be back.
Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They charge you for every little thing! They check every towel for stains any make up or anything and charged 10 dollars for a small stain on a towel upon check out, they basically take your deposit before you finally check out !!! Beds are hard as a rock and sheets feel like you’re sleeping in sand paper!!! NEVER AGAIN!!! Also the spa isn’t even in service so basically you have a rooftop pool with and small little gym and oh no water is given at all. Nickel and dime you for anything.
Stayed 2 nights in Mar 2020

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great pool. Great room. Great staff. Better than expected.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

WILLIAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again if in the area
Great location in Playa de Carmen and easy access to centro and 5th street. Was there for three nights and would stay again if in the area.
Stayed 3 nights in Feb 2020

4/10 Poor

Irela

Travelled with family
Liked: Cleanliness, amenities
i arrived at 3:01 pm on february 21st. upon arrival they told me to wait. at 3:25 pm they gave me the room 109. i went upstairs and saw that it had only 1 king bed and 2 double beds. i went downstairs to complain because i reserved an apartment with 3 king size beds because we were two couples and our mother in law. at first the guy at the counter told me that NO, what i paid wasnt the price for a 3 king size bed apartment. i showed him my reservation where it said CLEARLY that there were 3 beds and he told me "oh yes we have a problem with expedia and that is wrong" i told him that that was not my problem because i paid for 3 king beds so in the end he told me that they didnt have more space for us and the only thing they could offer was to convert the sofa in a bed. HORRIBLE. then the internet of ROOM 109 for some bizarre reason never worked and we had to take internet from the routers from other rooms. when i went down again to complain now for the internet a lady with yellow ends in the hair asked me "why are you so mad" i was like really do you want to go there? very rude woman during all our stay. the first day nobody went to clean the rooms. and there was no soap. so we had to call many times to the reception i have to clarify that the rest of the staff is nice except from that lady. but the very basic hotels aspects of these place are bad. EXPEDIA do something about this 3 beds no 3 king size beds. never happened before to me
Stayed 5 nights in Feb 2020

4/10 Poor

Josh, Vancouver BC

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have hot water for almost 24 hours. We booked a unit with 3 king size beds, however we only got 1 king size bed and 2 double beds! I was told they don’t have any unit with 3 king size beds.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness, helpful staff, quiet, kitchenette.
Stayed 11 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pros: Spacious, tasteful decor, nice appliances and kitchen utensils. The staff were friendly, helpful, and spoke English. Luis and Omar deserve special mention. But if you phone the front desk and they put you on hold, it might be forever. So hang up, and go down and talk to them in person. The hotel is near the beach, stores for groceries and produce, two convenience stores, and some restaurants. Our suite had a safe. The neighborhood is fairly quiet, unlike most places near 5th Avenue. For hot water, turn the taps clockwise. Then wait. Very patiently. The housekeeping service was acceptable, but we had to be proactive in requesting and obtaining toilet paper and some missing towels. The cons: The in-room wifi connection was sometimes good, but often unusable. It frequently disconnected, especially in the evenings. The wifi in public areas seemed better. Also, the gym was fairly well equipped, but it is closed from around 10 pm to 9 am. They open the roof-top lounge at 7:30 am, so why not open the adjacent gym too? Regarding the roof-top lounge, the music was always too loud, so we avoided the lounge altogether. Quiet background music is what they need. Also, the hotel has no laundry machines. The stairways are not all well-lit, and there are no handrails. Beside each stairway are glass panels that have some sharply angled corners. I cut my hand on one, so avoid touching them. Except for the unreliable wifi, most of the issues are minor, and I recommend this hotel.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Hotel - Terrible Wifi
Positives: Our housekeeper Gabby was incredible & honestly made our stay at The Shore at 46th Hotel bearable. We left her a very nice tip as she is the only person at the property who seemed to be able to fix any of our issues. The room was very clean & modern just like in the photos. The pool is beautiful & has a nice view. The 2 bartenders/servers at the rooftop pool bar were very professional & provided attentive service. Negatives: The front desk was useless. The wifi in our room did not work our entire trip & cellular service/data couldn't reach our interior courtyard room on the 1st floor. We stayed at the hotel for 5 nights & made the front desk aware of our wifi outage multiple times per day. Each day they told us that "maintenance would come to the room." Maintenance only came to the room once that we saw & they wedged a wifi router in between 2 pieces of bamboo outside (exposed to the elements) on our patio. Even this did not fix our issue. I understand that some people go on vacation to "escape & get away from the world" but that is not possible for us as small business owners. We have to be able to check in on our businesses daily while we enjoy vacation. This hotel should not advertise free wifi when it is not obtainable in EVERY room. I would have rather the hotel invested in infrastructure for the wifi & charged us $5 per night to use it & it ACTUALLY WORED. Cocktails at the rooftop pool bar start at $8USD. The food is average & overpriced.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience.
It was a very nice hotel/residence. It is more of an airbnb. It is quiet and relaxing. A couple of minutes away from a beach club. And you can start walking 5ta avenida in 5 minutes. the room was cleaned everyday. The room had 2 bedrooms both with king beds. And 2 living rooms with sofas. A/C worked great. Counted with fridge, stove, dishwasher... really good stay for the price.
Stayed 3 nights in Jan 2020

2/10 Terrible

Christina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund was promised and still not received. No hot water in showers no Wifi and cramped. Not 4.9 stars in any way.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GReat location and pleasant staff. Terrific free beach club access. Minimum room amenities. No waste basket, no tissues only one pillow each, thin towels, only two towels and one face towel.
Stayed 4 nights in Jan 2020

8/10 Good

Derrick, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to 5th Avenue and local dining spots. Never used the kitchen but was nice to have if you’re staying a long period of time. Housekeeping was non existent which is very disappointing especially when there is no extra toilet paper in the room. Room was only cleaned once in the three nights I was there. Had to ask the front desk at 2pm to get the room cleaned on my last night. Food was good and priced fair. Bar drinks were good but somewhat priced higher than what I felt I got. Would stay again but would buy alcohol from the liquor store around the corner.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse "hotel" experience I've ever had. lets start with the water in the room. we didn't have water pressure in the room, so we couldn't flush, wash hands or take a shower. when we complained, they said they can't help as the hotel is full but we can use the showers at the gym. the sheets were dirty and the towels. wifi was literally like internet used to be in 1994. I wouldn't recommend. do yourself a favor and go elswhere.
Stayed 4 nights in Jan 2020

10/10 Excellent

Lizeth, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está fantástico para quedarse varios días en familia. Lo que hace falta es un estacionamiento y elevador más grande. La ubicación y lo demás me encanto! Gracias!
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is overall very nice. Reception was nice and accommodating. Seems like they were understaffed for cleaners while we were there as we heard people complaining at the front desk. Check in was supposed to be 4 pm but when we arrived at 6 pm neither of the rooms we'd booked were ready for check in. One room ended up being ready at 6:30 pm then the other a few hours later. They did extend us a late check out although we had to pay for it.
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Opted for this hotel for its fantastic reviews but the service was disappointing.The management tried to assist us as best as they could but we had to continuously nag about issues we were experiencing for the duration of our 10 day stay. One of the main problems was the cleanliness. No house keeping which meant no toilet paper, clean towels, bed linen, rubbish overflow and dirty bathroom even though I ensured that such would be provided and paid for. We had to argue on three occasions for our needs to be catered but we were informed that check in personals are the main priority.To top it, on our last day, there was water leaking from the ceiling in the bathroom. At that stage, I was so glad to leave this property. There are much better options available in the area. The stay was a headache and I would not return again.
Stayed 10 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
We could not check into the room until almost 5pm. Also, our room was never cleaned during the 3 nights that we stayed there. On the last night they asked if we would like the room cleaned at 7pm, while we were having drinks. That's just not great service. The hotel is nice and so are the amenities, but they have to work on the management of the property.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location. Staff was very attentive with any requests. It would be great if there were a few more cooking supplies in the kitchenette. Additionally there was no patio furniture which is needed.
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No me gusto el tiempo que tardaron en darme la habitación, tampoco me gustaron los alimentos, estaban muy caros para la porción que vendian, tambien la chica de recepción se equivoco al hacerme un cargo de 1000 en lugar de 1 y ahora tengo pendiente la devolución de mi dinero. Necesita mejorar y ofrecer algún servicio o encontrar la manera de satisfacer a su cliente
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property that is very nice in almost every way. The thing that I dont understand is why someone would put cheap mattresses and linens in such a nice new and obviously expensive property. That is the only thing that would make me hesitate to stay here again. The walk down 5th avenue all the way to town is manageable. if you are not fussy about mattress and linen quality this is a very nice property and being a distance from the all night parties that happen closer to the ferry pier makes it very peaceful.
Stayed 1 night in Jan 2020