Shantara Resort Port Douglas - Adults Only Retreat

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shantara Resort Port Douglas - Adults Only Retreat

2 outdoor pools, pool loungers
Flat-screen TV, iPod dock
Front of property
Studio, Pool View (Adults Only Resort) | Terrace/patio
 Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort) | Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Spa
  • Housekeeping
  • Pool
  • Barbecue grill
  • Air conditioning

Explore the area

Map
27-31 Davidson St, Port Douglas, QLD, 4877
  • Macrossan Street
    4 min walk
  • Four Mile Beach
    5 min walk
  • Flagstaff Hill
    8 min walk
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    4 min drive

Room options

Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Apartment - Pool View (Adults Only Resort)

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Studio, Pool View (Adults Only Resort)

  • 26 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Studio Shared Pool Deck (Adults Only Resort)

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Shantara Resort Port Douglas - Adults Only Retreat

Adults-only aparthotel with 2 outdoor pools and full-service spa
This smoke-free aparthotel features 2 outdoor pools, a full-service spa and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities and express check-out. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, an iPod dock and a coffee/tea maker. Housekeeping is available on request.
Shantara Resort Port Douglas - Adults Only Retreat offers 54 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to balconies or patios. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Port Douglas aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the pool at Shantara Resort Port Douglas - Adults Only Retreat. During your stay, you're just a quick walk from Macrossan Street. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 2007, this luxury aparthotel has 54 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a balcony or patio and an iPod docking station
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, body wraps or reflexology at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Within a 10-minute walk of Four Mile Beach and Flagstaff Hill
  • Airport and local-area shuttle service available for a fee
Shantara Resort Port Douglas - Adults Only Retreat offers its guests 2 outdoor swimming pools and a fitness centre. WiFi and wired Internet are free in public spaces. An area shuttle within 300 metres and an airport shuttle (available 24 hours) are available for a fee. Spa services, a terrace, and barbecue grills are also featured at the luxury Shantara Resort Port Douglas - Adults Only Retreat. Self parking is free.

This 4.5-star Port Douglas aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Communal pool
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Fenced pool
  • Full-service spa
  • Hot stone massages
  • Pool loungers
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 metres
  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 54 units
  • Built in 2007
  • Garden
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (9:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52.00 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shantara Resort Port Douglas - Adults Only Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Port Douglas Resort
Port Douglas Shantara
Resort Port Douglas
Shantara
Shantara Port Douglas
Shantara Resort
Shantara Resort Port Douglas Adults Retreat
Shantara Hotel Port Douglas
Shantara Resort Port Douglas Hotel Port Douglas
Shantara Resort Adults Retreat
Shantara Port Douglas Adults Retreat
Shantara Adults Retreat
Shantara Douglas Retreat
Shantara Resort Port Douglas Adults Only Retreat
Shantara Resort Port Douglas - Adults Only Retreat Aparthotel
Shantara Resort Port Douglas - Adults Only Retreat Port Douglas

Shantara Resort Port Douglas - Adults Only Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 500 out of 758 reviews" "
Rating 8 - Good. 207 out of 758 reviews" "
Rating 6 - Okay. 35 out of 758 reviews" "
Rating 4 - Poor. 11 out of 758 reviews" "
Rating 2 - Terrible. 5 out of 758 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to holiday
Stayed 7 nights in Sep 2024

10/10 Excellent

Karen Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Adults only quiet & beautifully kept property with easy walking distance to all amenities & beach.
Stayed 9 nights in Aug 2024

8/10 Good

Sanjay

Liked: Cleanliness, property conditions & facilities
Great location, quiet and safe. Parking lot horrible
Stayed 5 nights in Aug 2024

6/10 Okay

Suzy, Darlinghurst

Travelled with partner
There isn’t a lot of sun spots around the pool and the hotel didn’t clean the rooms each day. Overall an ok stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Just book this resort
Our room was perfect for our 4 night stay, quiet, very clean and bedding and towels good quality. Our 2nd floor room overlooked one of the swimming pools so nice outlook. Short walk to the wharf, the main shopping/eating area and 4 mile beach. The receptionist was very friendly and polite. Would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Deborah

Stayed 3 nights in Jul 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay very much, there were a few minor issues, tv controller not working, light rheostat faulty. All fixed promptly. Staff were friendly and helpful. It was clean and very comfortable I would consider it again on our next visit.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Good sized accommodation, well laid out. Was a bit bare and less well appointed than other places we have stayed, but the bathroom was excellent and the outside area a great facility. Good supplies of towels and a comfy bed.
Stayed 8 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Lovely setting and location was excellent
Stayed 7 nights in Jun 2024

10/10 Excellent

John

Stayed 4 nights in Jun 2024

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Jody

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, easy walking distance to the main st, Lovely property, beautiful pool area. Unfortunately, we found a few things that showed the room wasn’t cleaned properly prior to our stay.
Stayed 7 nights in May 2024

8/10 Good

Blake

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Mal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location. Easy accsess. Good pool & amenities. Clean. Friendly staff. Comfortable appartment & bed.
Stayed 6 nights in May 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities
Its a nice hotel. The reception staff are very pleasant and helpful. The location is great. The larger rooms are nice. ( I hear the studio rooms are small). I think they need a light or something that distinguishes its location from the street as its concealed by foliage when you are driving. Also its not really a resort as there's no bar or restuarant.
Stayed 10 nights in May 2024

10/10 Excellent

Natasha Cecilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great little stay for a last minute getaway, place was spotlessly clean would highly recommenr
Stayed 4 nights in Apr 2024

10/10 Excellent

Tara

Liked: Cleanliness, room comfort
Excellent staff and location
Super accommodating staff who proactively reached out to offer a transfer from the airport. Also the property is very close to everything in Port Douglas. Convenient to have laundry access as well.
Stayed 3 nights in Apr 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved our stay here. Be aware there is no bar or restaurant but it is in walking distance of the main strip. Loved the way they made it clear what to expect with the servicing of your room. Communication was excellent and reception staff were very friendly and knowledgeable
Stayed 10 nights in Mar 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay here as it was close to every thing .
Stayed 4 nights in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, room comfort
Stayed 5 nights at Shantara Resort. Only a 5 minute stroll to 4 mile beach & cafes. Walk into main part of town was 10 minutes. 2 pools, very quiet resort. Only downside was the aircon it blew straight onto the bed & couldn’t move the direction of air so when in the bed you were freezing.
Entrance to resort
Larger pool
Stayed 5 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities
Lovely staff
Stayed 5 nights in Mar 2024

10/10 Excellent

Tania

Stayed 4 nights in Mar 2024

10/10 Excellent

Matthew John

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
Overall very good
Stayed 6 nights in Feb 2024