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Best Western Plus Portland Airport Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Lobby sitting area
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Room amenity
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Parking included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
11938 NE Airport Way, Portland, OR, 97220
  • Leatherman Factory
    ‪6 min walk‬
  • Mt Hood Community College - Maywood Park Campus
    ‪4 min drive‬
  • Cascade Station
    ‪5 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Portland Airport

  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is €115
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Comfort Suites Portland Airport

About this property

Best Western Plus Portland Airport Hotel & Suites

Hotel in Portland with free breakfast and free airport shuttle
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Portland Airport Hotel & Suites. During your stay, you'll be close to Cascade Station. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Cascade Station and 13 minutes from Oregon Convention Center
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Portland Airport Hotel & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Portland Airport Hotel & Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Portland Airport
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Portland Airport Holiday Inn Express
Holiday Inn Express Portland Airport Hotel
Best Western Plus Portland Airport Hotel
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Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 51 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and the staff was very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff willing to help
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Everything was amazing at the hotel, I always enjoy staying here for a little time away from home. The breakfast was enjoyable, comfort foods and cereal. They did have a waffle maker or two but I went for the biscuits and gravy with sausage on the side. I love to say here.
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey R.

Stayed 5 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty quiet for being close to airport. Room was great - comfy bed, cool with a great shower
Stayed 1 night in Nov 2024

4/10 Poor

Sylvie

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service
One mattress was still dirty but, we just kept covering it with no complaint about it. However, we were told to leave because they said they were " fully booked". After we clearly stated from day one, that we were going to do long term stays and "extentions when we need to". We were told this would be ok. Our stay has been over a week, we were happy with the service, comfortable, and the food/ snack bar was conveniently located and well stocked. We are very disappointed about how unethical Vance was when he did not own up to his miscommunicated mistake. He should have apologized to the bew group coming in instead of us paying customers who did nothing wrong and told to vacate our room due to the hitel being " fully booked". This should have been told to the new group coming in and not to us. He should have apologized to THEM for his " mistake".
Stayed 4 nights in Nov 2024

8/10 Good

James

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, worn but clean, convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff went above and beyond.
Stayed 1 night in Oct 2024

10/10 Excellent

Cathlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stacie, Astoria

Stayed 1 night in Oct 2024

6/10 Okay

Johnathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Couple things was wrong with room. But employees were quick to help and try and make it right. Amazing staff. Very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

jeff

Stayed 1 night in Sep 2024

6/10 Okay

Mary

Stayed 1 night in Sep 2024

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful & friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Lon

Travelled with partner
Liked: Amenities
It’s a great property for the price. The room was clean and bed comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate stay, good quality for the money. Nothing fancy but certainly clean and reasonably quiet considering location. The staff make it shine -- of the three people I spoke to, all were very helpful.
Stayed 1 night in Oct 2024