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Holiday Inn Portland-By the Bay, an IHG Hotel

3.0 star property

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March 2025

Photo gallery for Holiday Inn Portland-By the Bay, an IHG Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
88 Spring St, Portland, ME, 04101
  • Portland Museum of Art
    ‪3 min walk‬
  • Cross Insurance Arena
    ‪4 min walk‬
  • State Theatre
    ‪5 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Premium Room, 1 King Bed, Bay View, Corner (Sofa) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.8 out of 10
Exceptional
(6 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(25 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(55 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Corner

8.4 out of 10
Very good
(13 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Premium Room, 1 King Bed, Bay View, Corner | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(84 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Aloft Portland Downtown Waterfront ME

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (831)
The price is €164
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Aloft Portland Downtown Waterfront ME

About this property

Holiday Inn Portland-By the Bay, an IHG Hotel

Portland hotel in Downtown Portland with free airport shuttle and free local area shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free airport shuttle and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Change of bedsheets is available on request
Holiday Inn Portland-By the Bay, an IHG Hotel offers 239 accommodations with video game consoles and a safe. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Portland-By the Bay, an IHG Hotel's great location. During your stay, you're just a quick walk from Casco Bay. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free WiFi
  • Enjoy a meal at the family restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Steps from Casco Bay and Charles Q. Clapp House
  • Free airport, railway station and bus station shuttle shuttle service
As a guest of Holiday Inn Portland-By the Bay, an IHG Hotel, you'll find an indoor pool, a sauna, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay, an IHG Hotel. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Portland-By the Bay, an IHG Hotel was completed in July 2020.

This 3-star Portland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:00 AM.
Port of Call – On-site family restaurant.
Port of Call – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Area shuttle
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Port of Call
  • Port of Call

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 26 December 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business centre
  • Front desk
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1107 reviews" "
Rating 8 - Good. 282 out of 1107 reviews" "
Rating 6 - Okay. 86 out of 1107 reviews" "
Rating 4 - Poor. 36 out of 1107 reviews" "
Rating 2 - Terrible. 27 out of 1107 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Location
Staff was very friendly and helpful. Location is great. Walkable distance to Old Port and restaurants.
Stayed 5 nights in Oct 2024

4/10 Poor

Kirsty

Stayed 1 night in Jul 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very nice! Exactly what we needed
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Slightly dated but clean. Staff was great, but definitely needed more staff in dining areas. Limited menu options. Food came out hot, but took a long time. Three items ordered and one never came, other was wrong.
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Multiple walkable food options, right near the arena, but a lot of noise at the time of my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient location. Parking not great (extra fee for this and spots were limited).
Stayed 1 night in Oct 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service, room comfort
Door lock was broken, no hot water.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, affordable rates. Clean, comfortable. Staff is friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Robby, Guthrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at the Holiday Inn. The staff was kind and helpful. We enjoyed our room. The view from the ninth floor of the bay was amazing. The bed was quite comfortable. We appreciated the choice of pillows. The bathroom was a good size. We liked the Dove products used. The area around the hotel was great. We could walk to the main street for shops and restaurants. The Old Port area was also walkable. Overall, we enjoyed our stay here!
Stayed 2 nights in Oct 2024

8/10 Good

Ja

Travelled with family
Liked: Property conditions & facilities
Centrally located. Walking distance to downtown, waterfront, west and east ends. Convenient to access many excellent restaurants, bakeries and cafes. Portland Art Museum is just across the street, which we enjoyed. Premium room we had was spacious and comfortable with two large windows, creating light and airy feel in the room. If it weren’t for other accommodations we had already, we would stay additional nights. Front desk staff was generally responsive and we had a nice housekeeping staff who tidied up our room nicely once when service was requested. The only improvement I suggest is to let guests know of complimentary tea and coffee upon check in. We only found out it half way through our stay and wish we knew about it earlier because it was nicer than in room coffee machine, which by the way did not work.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryanna

Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was bright, clean with nice view of port. Location was excellent, walkable to restaurants and port
Stayed 2 nights in Sep 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

James, North Falmouth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for our 4 day stay in Portland! Very clean, and quiet room. Nice lounge and great hotel staff! Will definitely stay there again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! I didn’t know that it wasn’t complimentary though.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Courtney

Stayed 1 night in Sep 2024

8/10 Good

Shanna

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, easy walking distance to downtown and super easy parking option. Room was nice, staff very pleasant. Overall very good experience would absolutely stay here again
Stayed 1 night in Aug 2024