Holiday Inn Portland-By the Bay, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Portland-By the Bay, an IHG Hotel

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
88 Spring St, Portland, ME, 04101
  • Portland Museum of Art
    3 min walk
  • Port of Call Restaurant & Lounge
    1 min walk
  • Portland Transportation Center
    7 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    14 min drive

Room options

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

  • Bay view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Ocean View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

Premium Room, 1 King Bed, Ocean View

  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Corner

  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Bay View, Corner

  • Bay view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Portland-By the Bay, an IHG Hotel

Portland hotel in Downtown Portland with free airport shuttle and free local area shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free airport shuttle and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Change of bedsheets is available on request
Holiday Inn Portland-By the Bay, an IHG Hotel offers 239 accommodations with video game consoles and a safe. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Portland-By the Bay, an IHG Hotel's great location. During your stay, you're just a quick walk from Casco Bay. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free WiFi
  • Enjoy a meal at the family restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Steps from Casco Bay and Charles Q. Clapp House
  • Free airport, railway station and local-area shuttle service
As a guest of Holiday Inn Portland-By the Bay, an IHG Hotel, you'll find an indoor pool, a sauna, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay, an IHG Hotel. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Portland-By the Bay, an IHG Hotel was completed in July 2020.

This 3-star Portland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:00 AM.
Port of Call – On-site family restaurant.
Port of Call – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Area shuttle
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Port of Call
  • Port of Call

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 26 December 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business centre
  • Front desk
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1082 reviews" "
Rating 8 - Good. 280 out of 1082 reviews" "
Rating 6 - Okay. 80 out of 1082 reviews" "
Rating 4 - Poor. 36 out of 1082 reviews" "
Rating 2 - Terrible. 27 out of 1082 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah & John

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Clean!
Our ocean front king room was newly renovated and very clean. It was spacious and comfortable. The staff was very friendly and helpful. The location was close to all of the shops and restaurants near the waterfront.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel and convenient to our destinations, museums,restaurants,etc.
Stayed 1 night in Sep 2024

8/10 Good

Sandee

Stayed 1 night in Aug 2024

8/10 Good

Eri

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to locate, check in was smooth and all employees were friendly, parking was great, location was wonderful! The elevator wait was long on some days.
Stayed 2 nights in Aug 2024

6/10 Okay

vianna

Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carina

Stayed 4 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. It was a bit noisy with street noise etc. Most restaurants were a bit of a walk.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right near downtown old port which is easily walkable as well as a free shuttle for the area. The best price for parking on site as well in the old port area. We love the ocean views and comfortable beds.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verleht Gail, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of the bay
Stayed 1 night in Sep 2024

8/10 Good

Patrick

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I chose to stay here based on a number of recommendations on line. However I would say it was just ok. The location was relatively good for most things we wanted to see. I was not prepared for the area to be depressed and the immediate surrounding area not very appealing. The lobby was nothing much - the images on their website painted a different picture. The rooms were adequate and clean. Wide range of staff from very friendly to rude.
Stayed 2 nights in Aug 2024

8/10 Good

Sheila, BROOKLYN

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Peter, Columbia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night but overall it was a great location in Portland. The facility is a little dated but it was still nice.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Travelled with group
Disliked: Cleanliness
The bed spreads had visible debris on them including hair and we found old blueberries on the floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Richardcwho checked us in was great. Our room was spectacular. It wasnt the bed or amenities, but rather the view. The view overlooking the bay at night was captivating, we left the blinds up and fell asleep to it. But the best came the next morning. The sunset was stunning.
Stayed 1 night in Sep 2024