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The Francis

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Francis

Interior
Exterior
Signature Room, 1 Queen Bed | Interior
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Free WiFi
  • Parking included

Explore the area

Map
747 Congress Street, Portland, ME, 04102
  • Maine Medical Center
    5 min walk
  • Wayside Tavern
    1 min walk
  • Portland Transportation Center
    5 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    12 min drive

Room options

View all photos for Signature Room, 1 Queen Bed, Garden View

Signature Room, 1 Queen Bed, Garden View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 Queen Bed, Garden View

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Balcony, Garden View

Premier Room, 1 King Bed, Balcony, Garden View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Premier Room, 1 King Bed, Balcony, Garden View

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Garden View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Luxury Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Suite, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Accessible

Signature Room, 1 King Bed, Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Portland Harbor Hotel

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Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1426)
The price is €163
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Portland Harbor Hotel

About this property

The Francis

Hotel with free parking, a quick walk to Maine Medical Center
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and express check-in. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a fireplace at reception.
The Francis offers 15 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Francis. During your stay, you're just a quick walk from Casco Bay. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Within a 10-minute walk of Maine Medical Center and Deering Oaks Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Francis, you'll find multilingual staff, coffee/tea in common area, and concierge services. Public spaces have free WiFi. The Francis also features complimentary newspapers in the lobby, a fireplace in the lobby, and express check-in. Self parking is free.

This 3.5-star Portland hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • Coffee and tea in common areas

Things to do

  • Art gallery

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Francis Hotel Portland
Francis Hotel
Francis Portland
The Francis Portland
The Francis Hotel
The Francis Portland
The Francis Hotel Portland

The Francis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 246 out of 313 reviews" "
Rating 8 - Good. 41 out of 313 reviews" "
Rating 6 - Okay. 18 out of 313 reviews" "
Rating 4 - Poor. 3 out of 313 reviews" "
Rating 2 - Terrible. 5 out of 313 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Room comfort
Disliked: Property conditions & facilities
Let Down
We’ve been staying at The Francis for five years now (less one year for the pandemic). The first stay was lovely… but each one afterwards has been a little less stellar each time. The common areas and rooms are looking worn… the front desk less engaged in the guest experience… housekeeping is hit or miss. This stay is likely my last. I’ll pay a little more for a better experience at another Portland Hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small hotel that's extremely comfortable and well-appointed. Make sure to have dinner at the Wayside Tavern - it's excellent. We will definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely building with spacious rooms and nice furnishings. Staff is knowledgeable with impeccable attention to detail
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and cozy with the most helpful staff. The most comfortable pillows ever!!Easy parking and easy drive to the harbor. Would definitely stay at the Francis again!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
Fantastic stay
Fantastic stay. Was a little nervous as it was a boutique hotel. Beautifully renovated mansion with modern updates for comfort but kept the elegance of the old mansion. Shane welcomed us at front desk and was awesome. Gave us suggestions for dinner and getting around in Portland. Would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Beautiful local hotel. Clean, super comfy bed, great shower, elevator a plus, convenient parking. Staff great. Highly recommend.
Stayed 1 night in Jul 2024

8/10 Good

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical property within walking distance to State Theater. The building and neighborhood is a little noisy/rowdy. All staff are amazing and welcoming.
Stayed 1 night in Jul 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Portland stay
Great location. Cute boutique hotel. Friendly and helpful staff
Stayed 1 night in Jul 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

davidchristopher

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Francis, the building is very unique with tons of character and charm. Our room was spacious and comfortable and the staff were very friendly and helpful. Its a solid 25 min walk to the old port so we'd walk down and then found it easier to uber back. This was our first stay in a 'boutique' hotel like this and it was a great experience. I'd highly recommend.
Stayed 2 nights in Jul 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, quaint.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous and has so much character. The amenities are first class. The checkin was efficient and welcoming — Shane was super helpful. Well-located.
Stayed 1 night in Jun 2024

2/10 Terrible

Jay

Can’t get in to hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Room was beautiful. Very cool vibe. Staff could not be friendlier.
Stayed 1 night in Jun 2024

10/10 Excellent

Andina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Space, Great Service
Great service, everyone was kind and helpful. It was a unique room. The building is old so we heard a lot of creaking above us from people walking. We were also near a busy street so a lot of traffic noise. But the bed was comfortable. There were lots of games and a sitting area outside our room. The restaurant next door was delicious. Would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Cherie

Stayed 2 nights in Jun 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. The place is charming but the staff made it an outstanding stay. Thoughtful, gracious, knowledgeable and charming.
Stayed 1 night in Jun 2024

10/10 Excellent

Kit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not the greatest. Nice and quiet, comfortable and convenient to walk around.
Stayed 2 nights in Jun 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel but quite a walk into town fantastic bakery opposite for baked goods for breakfast.
Stayed 1 night in Jun 2024