The Hotel Zags Portland

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Zags Portland

Interior detail
Exterior detail
Premium bedding, down duvets, pillow-top beds, in-room safe
Billiards
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
515 Southwest Clay St, Portland, OR, 97201
  • Portland State University
    3 min walk
  • Keller Auditorium
    3 min walk
  • Portland Art Museum
    6 min walk
  • Portland, OR (PDX-Portland Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed (City)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (City, Roll-in Shower)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (City)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Garden)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Zags)

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Junior Room, 1 King Bed (City)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Hotel Zags Portland

Hotel with free breakfast, a quick walk to Portland State University
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
The Hotel Zags Portland offers 174 air-conditioned accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Hotel Zags Portland. During your stay, you're just a quick walk from Portland State University. Free breakfast, free WiFi in public areas and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Portland State University and 6 minutes on foot from Portland Art Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Hotel Zags Portland offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 2740 square feet (255 square metres) and includes conference space. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Hotel Zags Portland. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Portland hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.
Zags Restaurant and Patio – On-site bistro.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Zags Restaurant and Patio

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,740 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 45.00 per accommodation, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges per-night fees for additional included amenities.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modera
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The Hotel Zags Portland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1004 reviews" "
Rating 8 - Good. 233 out of 1004 reviews" "
Rating 6 - Okay. 100 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Magali

Liked: Property conditions & facilities, room comfort
Un peu plus cher que ce qu’il paraît
Hôtel qui présente bien mais quelques points sont à noter : pas de ménage entre nos deux nuits ( le tarif reste le même pourtant…), les chambres ne sont pas très bien insonorisées ( on entend les chasses d’eau et le bruits extérieurs), le petit déjeuner est très sommaire ( mais inclus), les tarifs semblent accessibles mais il faut ajouter 30 $ par nuit mais qui ne sont pas des taxes ( pourquoi cela n’est il pas directement dans le tarif de la chambre ??)
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. The bathroom door would not shut so we couldnt get to the closet - they immediately changed rooms for us ... no question and so kindly. Loved the hotel and the outside sitting area. Will certainly return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Taj

Travelled with group
Liked: Cleanliness, staff & service, room comfort
S’mores hour for the W!!
Great stay. The hotel offers a lot of special treats. S’mores hour was amazing!! Great location and superb staff that are friendly and happy to help. Would stay again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and updated rooms. Enjoyed my stay
Stayed 2 nights in Aug 2024

6/10 Okay

Jason

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Disappointing
Very disappointed with the lack of service. Asked every day to get room cleaned to no avail. I was promised a partial refund but have been ignored and no response.
Stayed 1 night in Jul 2024

8/10 Good

Tanya, Madisonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Shakira

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel Zags is located in a convenient location. A good starting point for exploring the city and/or road tripping across the state and through Washington. The hotel staff were friendly. The breakfast was adequate, and the hotel also provides passes to the gym down the street. They also have a nice outside seating area where you can play games. The only upset was the housekeeping. The first room that we had had unclean sheets, so we were immediately moved to another room. In the second room, the sheets came undone when the comforter was pulled back. Feedback was given to the staff to improve the housekeeping, but, overall, it was a pleasant stay.
Stayed 3 nights in Jul 2024

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that you were short-handed in your restaurant and lounge and getting our orders taken. But kudos to those who were there working. They did their best. And it was sufficient
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lock up your personal items!
Housekeeping went through personal belongings and stole items. They were so busy rifling through my pets belongings that they neglected to make the bed.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior designing in this place! And the building architecture is so classy and unique in a nice area of downtown Portland. Room was super comfortable with a great working desk space. Good food with super friendly staff. I stayed overnight while I was touring my new university campus, and have nothing but good things to say! Would absolutely stay at the zags again.
Stayed 1 night in Aug 2024

8/10 Good

Gordon, Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and enjoyable stay
was very comfortable. enjoyed our stay. comfortable room clean room. Breakfast could’ve been a little bit better. didn’t offer protein with breakfast every day.
Stayed 4 nights in Aug 2024

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Not bad, not great
Very mid experience overall. Room was cramped with little light and musty smell. Lots of "amenities" and "features" but really not useful or worth an additional fee. Breakfast was one of the worst I've experienced in a long time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Celeste

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, amenities and beautiful hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Hossein

Liked: Cleanliness, amenities, property conditions & facilities
Room service was not available every day which was not fun
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

ANDREW, Waddell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant. Nice outdoor area. Comfortable bed and pillows. Room too small for our liking. We stayed a week and there just isn't enough room. Difficult to organize to things as there is,nt a dresser. No where to put suitcase
Stayed 7 nights in Aug 2024

10/10 Excellent

Erin K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Friendly Stay
The staff was very helpful and efficient. Got our rooms quickly and even ahead of check-in time. My teens explored the "game room" and said it had a funny odor and tried on two separate days too. Not a big deal as we didn't stay long. My husband and I found the beds "shifty". They're mattresses are on platforms and would shift/slide too easily. The mattress cover and sheets must have been too large as they kept bunching while you lay in bed. Thankfully we were tired from lots of walking around Portland and this didn't make falling asleep difficult. Though more than a one night stay, the beds would be an issue. Overall a good stay and great location for convenience. Located in an area easy to walk around to many fun places.
Stayed 1 night in Aug 2024

10/10 Excellent

An Shun

Stayed 6 nights in Aug 2024