The Hotel Zags Portland

4.0 star property
VIP Access

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Photo gallery for The Hotel Zags Portland

Interior detail
Restaurant
View from room
LCD TV, iPod dock, pay films
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Pet-friendly

Explore the area

Map
515 Southwest Clay St, Portland, OR, 97201
  • Portland State University
    ‪3 min walk‬
  • Keller Auditorium
    ‪3 min walk‬
  • Portland Art Museum
    ‪6 min walk‬
  • Portland, OR (PDX-Portland Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed (City)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (City, Roll-in Shower)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (City)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Garden)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Zags)

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Junior Room, 1 King Bed (City)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Hotel Zags Portland

Hotel with free breakfast, a quick walk to Portland State University
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
The Hotel Zags Portland offers 174 air-conditioned accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Hotel Zags Portland. During your stay, you're just a quick walk from Portland State University. Free breakfast, free WiFi in public areas and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Portland State University and 6 minutes on foot from Portland Art Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Hotel Zags Portland offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 2740 square feet (255 square metres) and includes conference space. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Hotel Zags Portland. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Portland hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Zags Restaurant and Patio – On-site bistro.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Zags Restaurant and Patio

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,740 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 45.00 per accommodation, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges per-night fees for additional included amenities.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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The Hotel Zags Portland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Titus

Stayed 1 night in Oct 2024

6/10 Okay

Tasha

Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer, Myrtle Creek

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with excellent room in a convenient location. The room and hallway were very warm, 78 degrees, and when I turned on the air conditioning it shot up to 80. We turned it off and slept with the window open which cooled us off but was noisy. We were told individual hvac units are being installed which would make it a delightful hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Try somewhere else
Great downtown location but that was it. Charged extra $40 to park. Charged $30 for continental breakfast that was the worst I’ve had in over 40 years of business and personal travel. Hard bagels, cold cereal and hard boiled eggs and the coffee was full of grounds. The room was ok but the bathroom had mold all around the tub and the sink wouldn’t drain. See photos.
Tub mold
Tub mold
Stopped up sink
Stayed 1 night in Nov 2024

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and friendly. The rooms are clean and quiet. Very comfortable stay.
Stayed 1 night in Nov 2024

8/10 Good

Therese, RAVENSDALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has only here for about 11 hours but it looked like it would’ve been a fun place to stay at for a longer period of time!
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was in a convenient location. We were able to transit and walk everywhere. We loved that there was a games room for when we just wanted a quiet lowkey night. The S’mores in the evenings were a really nice surprise as well! Paid self-parking was underground with an entrance gate that the staff controls, so it felt really secure. The only downsides of our stay was the HEAT in the room. It was blowing out hot air even when we had set it to the lowest setting (65°F/ 18.5°C). At one point our room was at 83°F/ 28°C, which made a very uncomfortable sleep. Thankfully, there was a window we could open and the neighborhood was quiet enough for us to just have that open throughout the night and turned the fan/ AC/ heat unit off. It was the beginning of November, so the weather was still pretty mild. The shower head pressure is a really weird, and water temperature was really hard to figure out, but other than that. We enjoyed our stay a lot! Staff was really friendly and helpful! Continental breakfast was convenient and the coffee there was really good! Will likely be back if we were to visit Portland again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Candace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Robin

Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay by my sons college
Stayed 1 night in Sep 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hotel Zags - the staff were delightful, the hotel was lovely, quiet, clean and in a great location that was very walkable. Would recommend to anyone looking for a comfortable stay that’s maybe not right in the thick of the DT hustle but still very central.

4/10 Poor

Brandon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked this hotel specifically for their advertised electric vehicle charging stations included for guests. I made a 5 hour long drive for the stay, arriving to find out that the chargers were not available due to giving parking space to large tour busses instead. They offered chargers in the basement garage ($40/night) only to find out the charger was broken. I had only 1 day in Portland and I ended up spending hours of it waiting for my car to charge (and paying for the charge as well instead of the cost I had planned to include in my overall hotel stay).
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Fariha

Stayed 2 nights in Nov 2024

6/10 Okay

Lilit

Not as expected and not as described. The room was dusty and it was never cleaned during my 3 night stay. The breakfast was poor and boring.
Stayed 3 nights in Nov 2024

10/10 Excellent

MARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Megan

Stayed 2 nights in Oct 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Celsi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to see Wicked at Keller Auditorium, walked the 2 blocks, felt safe in area doing so! Location, Room's, Game area and Restaurant, Zags is a great place to stay for a night or week!
Stayed 1 night in Oct 2024