Sunborn London

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Dates

December 2024

January 2025

Premium bedding, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available

Room service

Housekeeping

Bar

24/7 front desk

Laundry

Explore the area

Royal Victoria Dock, London, England, E16 1XL

ExCeL Exhibition Centre
2 min walk
Royal Victoria Bridge
2 min walk
IFS Cloud Royal Docks Station
6 min walk
London (LCY-London City)
6 min drive

Room options

Junior Suite, River View

45 sq m
River view
Sleeps 3
1 King Bed

Classic Room (Family)

27 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Room, River View

22 sq m
Sleeps 2
1 King Bed

Executive Room, 1 King Bed (Dockview)

30 sq m
Park view
Sleeps 2
1 King Bed

Executive Room (Family)

30 sq m
Park view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite (Dockview)

55 sq m
Park view
Sleeps 3
1 King Bed

Executive Room, 1 King Bed, River View

30 sq m
River view
Sleeps 2
1 King Bed

Classic Room (Dockview)

22 sq m
Sleeps 2
1 King Bed

Junior Suite (Dockview)

45 sq m
Park view
Sleeps 3
1 King Bed

Executive Suite, River View

55 sq m
River view
Sleeps 3
1 King Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Eco-certified London hotel in Newham with a marina

Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.

Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Sunborn London. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a marina.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Amenities include a front desk safe, 3 meeting rooms and conference space
Guests have great things to say about the location and the clean guestrooms
Steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River

Sunborn London offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The eco-certified Sunborn London also features a terrace, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily.

Sunborn London has a restaurant on site.

24-hour room service is available.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

Daily English breakfast available for a fee: GBP 19.50 per person
A bar/lounge
A restaurant

Family friendly

Free cot
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)

Business services

3 meeting rooms
Conference space

Outdoors

Marina
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

5 floors
Banquet hall
Reception hall
Smoke-free property

Room amenities

Bedroom

Free cot
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels
Tablet computer

Food and drink

24-hour room service
Electric kettle
Espresso maker
Refrigerator

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 19.50 per person
Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

London Sunborn

Sunborn Hotel

Sunborn Hotel London

Sunborn London

Sunborn London England

Sunborn London Hotel

Sunborn

Sunborn London Hotel

Sunborn London London

Sunborn London Hotel London

Sunborn London Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Ryan

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

WiFi wasn't very good, breakfast is standard

Stayed 2 nights in Aug 2024

8/10 Good

Leesa

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The boat was well maintained, staff really friendly, we never stayed on yacht as had lots planned but did get up each morning for a breakfast amend was pleasantly surprised with plenty of choice. Full English. Room clean although slight noise that sounded like a fan but could have been the engines maintaining electrics etc. but I would recommend and my wife and I would like to visit again.

Stayed 2 nights in Aug 2024

10/10 Excellent

Sharoon

Travelled with family and small children

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall stay was so amazing and comfortable with luxurious feel. However, bathroom slippers and dental kit should be provided as well.

Stayed 2 nights in Aug 2024

8/10 Good

Katherine

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for o2

Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Raymond

22 Aug 2024

Disliked: Cleanliness, staff & service

Stayed 3 nights in Aug 2024

10/10 Excellent

Helen

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Carla

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The style of the property is unique. Helpful and friendly staff .

Stayed 1 night in Aug 2024

10/10 Excellent

Omega

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, stunning hotel. Everything was spot on!!

Stayed 1 night in Aug 2024

8/10 Good

Ben

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Car parking could be better.

The only downside to this hotel for us was the lack of carparking. We had to use the excel arena carpark at £25 per 24hrs. It’s nearby but access isn’t great as excel was closed to the public and security staff made people walk around the outside of the arena through the loading areas to retrieve cars. Not safe. Sunborn should make a better arrangement for vehicles, better price, easier access etc.

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family, Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

8/10 Good

Karl

Travelled with partner

19 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

the property was clean and well maintained. A member of staff by the name of John was very helpful both on the checking in desk and throughout our stay here in comparison with a not very welcoming woman from eastern Europe, who was very sharp and showen no interest in seemed with customer at the desk booking in,

Stayed 4 nights in Aug 2024

2/10 Terrible

Agnes

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I hope this message finds you well. I am writing to express my deep disappointment with the recent experience during our stay at your hotel. My husband and I were there for a special occasion—a surprise 50th birthday celebration—and, unfortunately, the stay was marred by significant disturbances that severely impacted our experience. We were subjected to constant loud noises and aggressive knocking between 1:00 AM and 2:30 AM. This disrupted our sleep and left us feeling unsettled. To make matters worse, housekeeping began knocking on our door at around 10:30 AM, which was quite early, especially given the late-night disturbances we had already endured. My husband, who had to wake up very early for work, was particularly affected by this, leaving him tired and upset the following day. This was meant to be a memorable and joyful occasion, but the noise and lack of consideration from the staff unfortunately cast a shadow over the celebration. My husband was left disappointed, which also affected me deeply, given the effort I put into making his 50th birthday a special one. I hope you can understand the frustration and disappointment we feel. We chose your hotel expecting a peaceful and pleasant stay, but instead, it turned into a source of stress and discomfort. I kindly request that you look into this matter and take appropriate actions to ensure that such disturbances do not happen to other guests in the future. Thank you for your attention to this matter. I look forward

Stayed 1 night in Aug 2024

10/10 Excellent

Donna

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't fault the hotel, rooms clean and spacious and huge, we only had breakfast which was lovely with lots to choose from. Very reasonable price for mid week stays

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique experience, smart choice

Th Sunborn is a unique experience, our room was large, on the 1st floor, and easy to reach. Hotel entry is by a quayside lift. It's very close to Custom House station where you can use the Elizabeth Line from Heathrow. Getting to downtown was easy, either by the DLR or Elizabeth Line. Take the breakfast option, it's buffet style. You must get there early to have the Dutch pastries as they run out. There are some restaurants nearby, the Thai place at the end of the Quay has a good curry. The hotel is secure, swipe card access for everything. The area seemed quiet. We barely heard the jets from the adjacent airport through the multi-glazed windows, flights aren't that often. A do Vido shout out to Alex, the clerk who received us. All their staff is friendly but he went above and beyond to make us feel welcome upon arrival. We'd stay here again!

View from the suite through nearly soundproof glazing

Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a beautiful place to stay

Stayed 1 night in Aug 2024

8/10 Good

Barry

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight trip for anniversary.

Fabulous place to stay, room was huge. Bed comfy and all very clean, there was a safe in the room, a fridge, tea/coffee facility. The Afternoon tea was delicious. Breakfast very good. A lovely place to stay with shops and restaurants near by.

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

15 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Cazz

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay ideal to visit the area and experience the 02 and cable ride.

Stayed 3 nights in Jul 2024

10/10 Excellent

Steve

14 Aug 2024

Sunborn Hotel Stay - Royal Docklands

Nice location. Impressive reception area. Clean. Room was very spacious.. just what you need. Over all choice of breakfast was excellent. Air Con in the room was a bit cold in the evenings. We couldn’t regulate it.

Stayed 1 night in Aug 2024

10/10 Excellent

Trudy

Travelled with family and small children

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ive been wanting to stay at Sunborn for a while but it's always booked up! Staff very friendly and helpful. Room well equipped and very clean. Bed very comfortable. Breakfast included with my booking.

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, excellent accommodation. We had an excellent stay and enjoyed the hotel immensely. I would recommend this hotel for a great experience with great transport links.