Create an account
Create your free account
Sign In
"We had a 2 night stay but our rooms were not cleaned so no fresh towels. Had a 40 minute wait for breakfast on 2nd day and food and tea were cold when ... " More
22 Oct 2020 by Leonardo
Dear, Thank you for your feedback. your scores are very important for us. Kind regards, Leonardo
19 Oct 2020 by Leonardo
Dear, Thank you for your feedback. I am sharing your point scores with all our team. Kind regards, Leonardo
26 Jul 2020 by Sarah
Dear Sir/Madam, Hello and thank you for taking the time to post a review regarding your recent stay with us, I am sorry to hear of the issues you experienced during your stay. Please do not let that deter you from booking in the future as I will ensure that you are given a complimentary room upgrade as a small token of our goodwill gesture... Kind regards,
10 Jun 2020 by Front Office
Dear Guest, Thank you for sharing your experience after your stay here at the Sunborn London Yacht Hotel. We do hope to welcome you back sometime soon once we are back to the New Normal. Regards, Front office team
14 Feb 2020 by LG
Dear Guest , Thank you for your comments and I am pleased that you stayed with us. However, I apologize for the inconveniences that you experienced during your stay. kind regards, Loranas
Sunborn London offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The eco-certified Sunborn London also features a terrace, concierge services, and laundry facilities. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Offsite parking reservations required
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily.
Sunborn London has a restaurant on site.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
