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Best Western Plus The Inn & Suites At The Falls

2.5 star property

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Photo gallery for Best Western Plus The Inn & Suites At The Falls

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Exterior
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
50 Red Oaks Mill Rd, Poughkeepsie, NY, 12603
  • Vassar College
    ‪4 min drive‬
  • Locust Grove
    ‪8 min drive‬
  • Poughkeepsie Galleria
    ‪9 min drive‬
  • Poughkeepsie, NY (POU-Dutchess County)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

View from room

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Best Western Plus The Inn & Suites At The Falls

Riverfront Poughkeepsie hotel in Red Oaks Mill with free breakfast
A fitness centre, a 24-hour business centre and a conference centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Best Western Plus The Inn & Suites At The Falls offers 40 air-conditioned accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a bath, complimentary toiletries and hairdryers.

37-inch LED televisions come with premium satellite channels. Business-friendly amenities include offices and desks, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Inn & Suites At The Falls. During your stay, you'll be close to Vassar College. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a 24-hour business centre, a meeting room and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Vassar College and 12 minutes from Marist College
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 904 square feet (84 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus The Inn & Suites At The Falls. Self parking is free.

This Poughkeepsie hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (904 square foot of space)
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Best Western Plus The Inn & Suites At The Falls.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Falls
Best Western Plus Falls Poughkeepsie
Best Western Plus Inn Falls Red Oaks Mill
Best Western Plus Inn Falls Poughkeepsie
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At Falls Hotel Poughkeepsie
Best Western Plus The Inn And Suites At Falls
Best Western Plus The Inn Suites At The Falls
Best Western Plus Inn Falls
Best Western Plus Falls Red Oaks Mill
Plus The & Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel
Best Western Plus The Inn & Suites At The Falls Poughkeepsie

Best Western Plus The Inn & Suites At The Falls Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 140 out of 354 reviews
Rating 8 - Good. 95 out of 354 reviews
Rating 6 - Okay. 57 out of 354 reviews
Rating 4 - Poor. 35 out of 354 reviews
Rating 2 - Terrible. 27 out of 354 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heat in the room didn’t work but they switched us quickly to another. Thanks
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
Room was nice but the cold water didn’t really work in the bathroom since it hot tub
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful creekside location. Dining area had a nice view of the creek, which could be enhanced if there were higher chairs at the high counter overlooking the creek.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Nov 2024

4/10 Poor

Kathleen

Disliked: Cleanliness, property conditions & facilities, room comfort
I had to change rooms because the TV was broken in the first one. Both rooms were very outdated, the carpet and cloth furniture desperately needs replacing as they are visibly worn and stained. I used an extra blanket found in the closet to put over the couch before I would sit on it. The toiletries provided, (shampoo, conditioner and hand soap) came in bottles that were literally about an inch tall which isn't enough for even one person. I booked this particular room specifically because it came with a jetted tub. Unfortunately the water would only trickle out of the faucet so it took over an hour to fill. Having never used a jetted tub before I mistakenly thought I could add liquid bath soap (which I brought from home). I put in a couple of capfuls & noticed the bubbles wouldn't stop rising. I had to turn it off after they started spilling onto the floor. I had to drain it which also took forever and start over. I wasted roughly 3 hours from start to finish including sopping up the floor. I would've taken a shower but there were bugs crawling up the walls. It was a nice night & I checked to see if the windows opened thinking the sound from the water view would be nice. They opened but not one out of the five had a screen which became even more frustrating because neither heating & cooling unit worked properly. After all of that neither TV would give me more than a few basic cable channels. It did have a nice bed though 🙄
Stayed 1 night in Nov 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Great view outside our rooms window of the tress and river.
Stayed 1 night in Nov 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

6/10 Okay

Nadia

Only spent one night
Stayed 1 night in Oct 2024

6/10 Okay

Prabha

Travelled with partner
Liked: Amenities
Beautiful backyard with a rambling brook, picturesque fall foliage on the sides, a bridge in the distance made for awesome backyard of hotel. Sadly a beautiful locale is poorly maintained, our keycard expired prematurely and caused us to go down to lobby again, poor lighting and curbside appeal.
Stayed 2 nights in Oct 2024

10/10 Excellent

Baster

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location away from the center, close enough to get there if needed
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Good location simple stay no problems
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities
Very peaceful and relaxing
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Stayed 3 nights in Oct 2024

8/10 Good

Angie

Stayed 1 night in Oct 2024

8/10 Good

Suellen ss

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite with the king bed room and the sitting area with sofa bed. It was perfect for 3 of us. We had to get clean towels every evening as they were not replaced during the day. Staff was very accomodating though. Beautiful breakfast room and nice options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunningly beautiful on a gorgeous autumn day. The room was very spacious and comfortable. The "breakfast room" was lovely at all times day and night. We enjoyed coffee on the patio with changing autumns leaves reflected in the lovely stream. The full breakfast was very generous and we were pleased that there were healthy options. The reception staff were very friendly and the breakfast staff very attentive.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
Staff was very well and professional to interact with. Cannot wait to go back again.
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

BREN, Mint Hill

Liked: Cleanliness, staff & service
Loved eating breakfast overlooking the river.
Stayed 1 night in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom ceiling had mold or mildew on it. The hallways and rooms smell damp and old. The breakfast isn’t great. The Poughkeepsie are has better hotels
Stayed 3 nights in Sep 2024

8/10 Good

Catherine, Latham

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful, nestled right next to the Wappingers Creek. The accommodations were clean and neat, and the property was well kept. Breakfast was very good, although the options were limited. Overall, I enjoyed my stay and look forward to booking here again if the opportunity arises.
Stayed 2 nights in Oct 2024

6/10 Okay

John

Three stars
Room was clean. Toilet ran all night. Needs to be attended to. Our room was not well insulated from outside noise. Neighboring rooms were causing disturbance. A bit pricey for the level of accommodations. Front desk folks were nice enough.
Stayed 1 night in Oct 2024

4/10 Poor

Maria R.

Travelled with partner
Liked: Staff & service
First I never received an email to facilate check in. I called to corn my reservation and they told me I didn’t have a reservation. After going crazy looking for a confirmation and checking with other nearby properties to see if it was my mistake, I called back to just book another room, and then someone told else told me I DID in fact have a reservation. While I k ow it was a popular date, which drives up prices, the room was extremely over priced for this hotel. The room looked unvacuumed, the bathroom floor was slippery due to cleanser left on it. They gave two thin towel for a suite, no hand towels. The products were cheap. The room was dated, the walls had art work that was too small for the space. The TV in the living room was old and small. The one remote did not work. And the furniture had stains. Everything looked dated and worn and sad. The room was freezing and had a musty smell. For $600 for 1 night in Poughkeepsie with a view of the parking lot, this was really outrageous.
Stayed 1 night in Sep 2024