Lessons learned if a hotel posts a sign saying "all payments final" turnaround and leave; good reviews can be bought. First floor room we were given smelled of mold, investigating found a ceiling panel completely bulging and saturated with water. You could see evidence of this in common areas of the hotel where ceiling panels obviously got wet and broke exposing fiberglass insulation. Front desk person, unapologetic and unsurprised by the situation, gave us a new room on the second floor. Better in that it did not smell as bad as the first room and rest of the hotel (which is a mix of strong bad cleaning product, cigarette smoke and I suspect mold). As I sat in the room I became more and more disgusted realizing that there was black body hair all over the bedspreads, bath mat and shower. Didn't feel like bathroom had been cleaned, (ther than toilet) sink and vanity still dirty. Bathroom door has someone's toothpaste spit on it. Towels and sheets literally rag status. And then the Roaches - on the dresser, wall, bathroom, floor. Couldn't get out of this place fast enough. Not sure how this place is not shut down by some sort of inspection, definitely don't understand how people are rating it "exceptional".