H10 Tenerife Playa

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

All-inclusive

Breakfast available

Room service

Pool

Gym

Explore the area

Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400

Lago Martianez Swimming Pools
1 min walk
Playa Martianez
2 min walk
Casino Puerto de la Cruz
3 min walk
Santa Cruz de Tenerife (TFN-Tenerife North)
25 min drive

Room options

Superior Double Room, Sea View (3 adults)

Sea view
Sleeps 3
1 Double Bed OR 2 Single Beds

Family Room, Pool View

Sleeps 1
2 Large Single Beds and 1 Single Sofa Bed

Family Room, Pool View (3 adults)

Sleeps 3
2 Large Single Beds and 1 Single Sofa Bed

Superior Double Room, Sea View (2 adults and 1 child)

Sea view
Sleeps 3
1 Double Bed OR 2 Single Beds

Basic Single Room (No Balcony)

18 sq m
Sleeps 1
1 Single Bed

Double Room, Balcony (2 adults and 1 child)

22 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Double Room Single Use, Balcony

22 sq m
Sleeps 1
1 Double Bed OR 2 Single Beds

Family Room, Pool View (2 adults and 1 child)

Sleeps 3
2 Large Single Beds

Superior Double Room (3 adults)

Sleeps 3
1 Double Bed OR 2 Single Beds

Room, Balcony (Privilege)

22 sq m
Sleeps 2
1 Double Bed

Superior Double Room Single Use

Sleeps 1
1 Double Bed OR 2 Single Beds

Double Room, Balcony, Sea View

22 sq m
Sea view
Sleeps 3
1 Double Bed OR 1 Single Bed

Superior Double Room Single Use, Sea View

Sea view
Sleeps 1
1 Double Bed OR 2 Single Beds

Basic Double Room (No Balcony)

18 sq m
Sleeps 2
1 Double Bed

Double Room, Balcony (3 adults)

22 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Superior Double Room

Sleeps 3
1 Double Bed OR 2 Single Beds

Superior Double Room, Sea View

Sea view
Sleeps 3
1 Double Bed OR 2 Single Beds

Double Room, Balcony, Sea View (3 adultos)

22 sq m
Sea view
Sleeps 3
1 Double Bed OR 2 Single Beds

Superior Double Room (2 adults and 1 child)

Sleeps 3
1 Double Bed OR 2 Single Beds

Double Room, Balcony

22 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Family Room, Pool View

Sleeps 4
2 Large Single Beds and 1 Double Sofa Bed

Family Room, Pool View

Sleeps 3
2 Large Single Beds and 1 Single Sofa Bed

Double Room Single Use, Balcony, Sea View

22 sq m
Sleeps 1
1 Double Bed OR 2 Single Beds

Double Room, Balcony, Sea View (2 adults and 1 child)

22 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Similar properties

Pool

Breakfast included

All-inclusive

Kids pool

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Elegant beach hotel and 2 outdoor swimming pools

At H10 Tenerife Playa, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.

H10 Tenerife Playa offers 324 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at H10 Tenerife Playa, you're just a quick walk from Lago Martianez Swimming Pools. Features include free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.

Free WiFi
For dining with ocean views, stop by Restaurante El Drago, one of the property's 2 restaurants
Breakfast served daily for a fee
Take a swim in the 2 outdoor pools
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym, a sauna and a playground
Steps from Lago Martianez Swimming Pools and Playa Martianez

Some rates at H10 Tenerife Playa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

H10 Tenerife Playa offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A rooftop terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly H10 Tenerife Playa.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

For a fee, guests can enjoy breakfast daily from 7:00 AM to 10:00 AM.

Restaurante El Drago – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Bar Tinerfe – On-site bar. Open daily.

Restaurante El Lagar – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, French, German, Italian, Spanish, Swedish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

No on-site parking available
Street parking available

Food and drink

Daily breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 5.50 for children
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

Bar Tinerfe
Restaurante El Drago
Restaurante El Lagar

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

1,496 square feet of conference space
Business centre
Computer station
Meeting room

Outdoors

Garden
In a nature reserve
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Spa

Aromatherapy
Body scrubs
Facials
Manicures/pedicures
Massage
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
10 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Limited room service
Minibar

Air conditioning
Desk
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: from approximately EUR 11 for adults and from EUR 5.5 for children
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)

Front desk staff will greet guests on arrival.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pool access available from 9:00 AM to 6:00 PM
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

H10 Playa Tenerife

H10 Tenerife Playa

H10 Tenerife Playa Hotel

H10 Tenerife Playa Hotel Puerto de la Cruz

H10 Tenerife Playa Puerto de la Cruz

Playa Tenerife

Tenerife H10

Tenerife H10 Playa

Tenerife Playa

Tenerife Playa H10

H10 Tenerife Playa Hotel

H10 Tenerife Playa Puerto de la Cruz

H10 Tenerife Playa Hotel Puerto de la Cruz

H10 Tenerife Playa Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Jake

4 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very helpful and friendly front desk.

Stayed 3 nights in Jul 2024

8/10 Good

Dawn

22 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.

Stayed 3 nights in Jun 2024

8/10 Good

Helen

13 May 2024

Stayed 6 nights in May 2024

6/10 Okay

Lenis

Business traveller

6 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a big problem with A/C during my stay

Stayed 3 nights in Apr 2024

6/10 Okay

priya

3 May 2024

Stayed 2 nights in Apr 2024

8/10 Good

ian

7 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

25 Dec 2023

Stayed 6 nights in Dec 2023

8/10 Good

Efrain

Travelled with family

25 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2023

10/10 Excellent

James

8 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2023

6/10 Okay

Edward

Travelled with partner

6 Mar 2023

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly. The online photos are deceiving. Would not recommend staying here.

Stayed 6 nights in Feb 2023

10/10 Excellent

john

Travelled with group

20 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily

Stayed 7 nights in Jan 2023

10/10 Excellent

Sarah

Travelled with family

3 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2022

6/10 Okay

yaron

10 Jul 2022

Stayed 4 nights in Jul 2022

10/10 Excellent

Juan

Travelled with family and small children

24 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff.

Stayed 5 nights in Jun 2022

4/10 Poor

Valerie

30 Apr 2022

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Very Disappointed

On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed

Stayed 7 nights in Apr 2022

10/10 Excellent

Ana

4 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2021

6/10 Okay

Keith

Travelled with family

3 Oct 2021

Liked: Cleanliness

Fantastic location but the food is rubbish

The hotel is an amazing location it’s absolutely beautiful lots of restaurants nearby I will give the food in the hotel I miss as a quality is very poor

Stayed 1 night in Sep 2021

6/10 Okay

Brian

5 Jun 2021

Liked: Staff & service

A disappointing stay

On arrival we were allocated a very small room overlooking the street we were expecting a pool or sea view which they changed why not give us the correct room in the first place this seems to be a common occurrence when booking through booking sites. The hotel looks dated and could do with updating. Our shower which was over the bath was not thermostatically controlled and kept fluctuating from very hot to cold which for a child could be dangerous over all disappointed with our stay

Stayed 2 nights in Jun 2021

2/10 Terrible

Shane

7 May 2021

Stayed 1 night in May 2021

4/10 Poor

dawid

3 May 2021

Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

3 Apr 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty, no parking, service was attentive. Way over priced for what it’s offered. Food is not available at all time as in all inclusive hotels. Staff were polite and helpful.

Stayed 1 night in Apr 2021

6/10 Okay

Jack

27 Dec 2020

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 13 nights in Dec 2020

6/10 Okay

Verified traveller

Business traveller

19 Dec 2020

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

NO parking . Had to park : blocks away and carry my luggage under heavy rain . Front desk was rude . Breakfast was great . Cleaning staff very nice . Pool was loud with noise coming from construction site . I would not go backn

Stayed 3 nights in Dec 2020

10/10 Excellent

Ivan

Travelled with family, Travelled with group

14 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2020

4/10 Poor

Helga, UK

17 Oct 2020

Liked: Cleanliness

Disliked: Property conditions & facilities

Let's start with good points, will be short: - comfy beds, cleaners are good, one of the small pool is heated, location is very good Bad, mainly subjective, please note that: - hotel is a 'brainwashing' one, they welcome you with temperature checking, the lift has 'traffic light system' to condition you to make you familiar with it, they use it to let you know when the restaurant is less busy - food is horrid, I tried breakfast only once, dry, no fresh veggies, some half-fresh fruits, a basically small rounded table with everything on it and on that small area 5-6 restricted direction how to step close to the food preventing you to really see what is on the table and annoying to the score. - in the lift the other entertaining is the techno-world advertising, get used to with AI and how good is to be a female astronaut among others. - you have to wait minutes to the lift as they are small and you are not allowed to use it outside of your 'bubble' despite of wearing masks are compulsory - the hotel is very 'smart', for the key (card) put in the slot the TV turns in to be sure you can't miss the fresh propaganda, everything is smart, if you are EMF sensitive (I am) it's a hell. - there is absolutely no privacy on the balconies, you can see each other, if someone peeps one can see you in your bed from one direction. In past I shall ban this hotel-chain and this is because of being so 'smart' and so eager to push the brainwashing agenda.

Stayed 10 nights in Oct 2020