Sol Puerto De La Cruz Tenerife

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Dates

January 2025

February 2025

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Breakfast included

Pool

Housekeeping

Air conditioning

Laundry

Explore the area

Avenida Jose del Campo Llanera, 2, Puerto de la Cruz, Tenerife, 38400

San Felipe Castle
3 min walk
Garden Beach
5 min walk
Plaza del Charco
8 min walk
Tenerife (TFS-Tenerife South)
70 min drive

Room options

Desk, blackout curtains, free WiFi, bed sheets

Room, Sea View (Sol Room Front Sea View)

26 sq m
Ocean view
Sleeps 2
1 Queen Bed OR 2 Single Beds

Sol Room

26 sq m
City view
Sleeps 2
1 Queen Bed OR 2 Single Beds

Room (Sol Front Sea View (3 adults))

26 sq m
Ocean view
Sleeps 3
2 Single Beds and 1 Single Murphy Bed

Room (Sol Front Sea View (2 adults 1 child))

26 sq m
Ocean view
Sleeps 3
2 Single Beds and 1 Single Murphy Bed

Superior Room (Front Sea View)

26 sq m
Ocean view
Sleeps 2
1 Queen Bed OR 2 Single Beds

Room (Sol Room 2 adults 1 child)

26 sq m
City view
Sleeps 3
2 Single Beds and 1 Single Murphy Bed

Room (Sol Room for 3 adults)

26 sq m
City view
Sleeps 3
2 Single Beds and 1 Single Murphy Bed

Similar properties

Pool

Kids pool

Free WiFi

Restaurant

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Beach fun in outdoor pool, near San Felipe Castle

At Sol Puerto De La Cruz Tenerife, hit the nearby beach, dine on-site at Buffet Restaurant or enjoy a drink at one of the hotel's 2 beach bars.

Sol Puerto De La Cruz Tenerife offers 183 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and bidets.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sol Puerto De La Cruz Tenerife, you're just a quick walk from Plaza del Charco. Enjoy features like free breakfast and free WiFi in public areas, plus 2 beach bars.

Free buffet breakfast served daily
Free WiFi
Enjoy a bite to eat at Buffet Restaurant, a buffet restaurant that serves international cuisine
Take a swim in the outdoor pool
Services include a lifeguard on-site, dry cleaning/laundry and luggage storage
Steps from San Felipe Castle and 5 minutes on foot from Garden Beach

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Sol Puerto De La Cruz Tenerife.

This 4-star Puerto de la Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Buffet Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking within 250 metres
Street parking available

Food and drink

Free buffet breakfast available daily 7:30 AM to 10:30 AM
2 beach bars
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Buffet Restaurant

Family friendly

Laundry facilities
Lifeguards on site
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Computer station

Outdoors

Beach loungers
Beach umbrellas
Garden
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible registration desk

1 building
7 floors
Eco-friendly cleaning products used
Lifeguards
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch TV with satellite channels

Air conditioning
Desk
Eco-friendly toiletries
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For more details, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Sol Playa Hotel Puerto

TRYP Puerto Cruz Hotel

Hotel Sol Puerto Playa

Sol Puerto Playa Hotel Tenerife/Puerto De La Cruz

Sol Puerto Playa Hotel Puerto de la Cruz

Sol Puerto Playa Hotel

Sol Puerto Playa Puerto de la Cruz

TRYP Puerto Cruz

Sol Puerto Cruz Tenerife Hotel

Sol Puerto Cruz Tenerife

Sol Puerto De La Cruz Tenerife Hotel

Sol Puerto De La Cruz Tenerife Puerto de la Cruz

Sol Puerto De La Cruz Tenerife Hotel Puerto de la Cruz

Sol Puerto De La Cruz Tenerife Reviews

7.4

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Darshan

20 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleanliness and friendly attitude of the staff.

Stayed 6 nights in Jun 2024

2/10 Terrible

George

Travelled with family

13 Apr 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My recommendation would be to avoid this hotel. We paid for 5 nights and stayed 1. Where do I start; dated, took 5 minutes for shower to heat up, no heated pool, soviet style architecture, breakfast inedible. Claims to be 4*, would be 2* at most in UK.

Stayed 5 nights in Apr 2024

8/10 Good

Mikheil

13 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel in the quieter side of town.

If on a budget the hotel is great. Not the newest or the best, but overall clean, comfortable and located near the beach and in the quieter side of the town. The breakfast is very varied and it is clear that staff is trying to bring something special around the holidays, but the quality is pretty low, so a suggestion would be to lower the variety, while focusing on quality and taste for smaller choice. Overall, pretty happy woith the stay.

Stayed 8 nights in Jan 2024

10/10 Excellent

Katherine

25 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and friendly staff, nice pool area and rooms. Wouldn’t recommend eating here.

Stayed 4 nights in Jan 2024

8/10 Good

jonathan

12 Jan 2024

Liked: Cleanliness, staff & service, amenities

Stayed 5 nights in Jan 2024

8/10 Good

Michaela

Travelled with partner

18 Oct 2023

Liked: Cleanliness, amenities, property conditions & facilities

Top marks for cleanliness and smily and friendly cleaners. Can't be said for the waiting staff and receptionists who d rather bury their heads behind the screen and only do greet when they are prompted. There is certainly a bit of work/training to do there. The food is boring and bland with only minor changes each day, next time I would not go half board but just stick with breakfast only. The hotel rooms are a bit dated but still comfortable. Shower is good, beaches and restaurants closeby, parking ok. Our stay with seaview rooms was tarnished because of builing works right outside towards the sea front- the noise commenced at 7/7.30am every morning. All in all a solid 3* which only doesnt get more because of some of the staff which I hope will be addressed soon.

Stayed 10 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family

30 Jul 2023

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2023

2/10 Terrible

thomas

2 Jan 2023

Disliked: Staff & service, property conditions & facilities

greed paired with unfriendliness

I am staying in hotels 1/3 of my nights and typically don't care about minor flaws, but here they offer a 'four star' accommodation at 260Euro+/n (without breakfast) and what you get is a sparsely furnished single room without even a fridge, coffee maker, toiletries, missing lamps and ages old bathroom installations. As those failed leading to leakage, they made us move to another room, no apologies, no compensation for the inconvenience of having plumbers in your room and having to move all your luggage in the middle of a vacation day. The staff arrogance has stunned us, can't believe they claim a Melia label.

Stayed 4 nights in Dec 2022

10/10 Excellent

Lee

1 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the level

A nice, clean, and cosy hotel in the middle of Puerto De La Cruz. No hills to climb, nearby the sea an shops. Breakfast was included, only disappointment ( and not really a complaint) the toasting machine was not working properly.

Stayed 1 night in Nov 2022

4/10 Poor

norma

17 Nov 2022

Stayed 1 night in Nov 2022

6/10 Okay

Jordyn

26 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay when visiting the beautiful Tenerife island

Stayed 7 nights in Jul 2022

8/10 Good

Verified traveller

31 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

The Hotel has a great location. Close to the beach ⛱ and Loro Park.

Stayed 6 nights in Jan 2022

10/10 Excellent

Verified traveller

1 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with great location and food

Stayed 5 nights in Oct 2021

8/10 Good

Emma, Llandudno

Travelled with family

7 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very helpful and pleasant. It's a close walk to both the town square, Loro Parque, and tge beach. The communal areas are modern, but the bedrooms are a bit tired, although nice and clean.

Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

19 Feb 2020

Stayed 10 nights in Jan 2020

10/10 Excellent

Julie

16 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were very friendly helpful and always smiling and happy. A very pleasant stay and would recommend hotel for a great stay

Stayed 14 nights in Aug 2019

10/10 Excellent

Thomas

16 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel in a great location

really good hotel in a very good location a little bit tired in some areas but over all not that bad that it would affect your holiday the staff were all friendly and helpfull we had a great time and would definitely stay here again

Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family

16 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful time. The staff was amazing. Our room was very comfortable. The buffet was wonderful! The next time we go to the Canary Islands we will definitely stay there. An Americsn Mom and dsughter

Stayed 2 nights in Aug 2019

10/10 Excellent

“Fan”, Belgium

Travelled with partner

9 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As soon as we walked in after arriving from the airport, our first impression of the reception was already good. The receptionist was very helpful and friendly. From some of the reviews we read I expected a horrible room when we opened the door. In fact, it was absolutely gorgeous - even bigger than we expected - clean and lots of cupboards. In some hotels we have stayed, our clothes were piled on a bench in the room as space was minimal. Breakfast was free so we were amazed at the spread available. The food, on the whole was very good. The staff very friendly. You get free towels for the beach. We have heard free towels for the pool outside but, the beach was new to us. The location is absolutely fantastic. We walked to the Loro Park, the centre many times and explore the many small streets and area where we were. The only disadvantage is the beach. Very rocky and huge waves but, one can sun themselves, no problem. What we found dangerous are the rocks that come with every wave. Unless you are very far in the sea, the rocks will hit your legs, arms, thighs. But this is the Atlantic ocean and a volcanic island - mother nature.

Stayed 7 nights in Jun 2019

10/10 Excellent

nickandjulie

Travelled with partner

24 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is Super clean they have cleaners constantly working and sweeping mopping. Rooms are bit dated but everything works and is clean. at the end of the day it’s only to sleep in most of the time when I am on holiday I am out of my room exploring what the area has to offer. So can not fault this place and is within 3 mins of the beach bonus.

Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

19 Mar 2019

Liked: Cleanliness, staff & service, amenities

Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

11 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing locations close to the beach, center, central buses, loro parque. It is literally in the middle of all this. Perfect for a relaxed holiday.

Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family

5 Mar 2019

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The property was looking tired and shabby. The food was awful. The staff were great

Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

13 Feb 2019

Disliked: Cleanliness, room comfort

Unpleasant experiance

Didn't enjoy our visit. Put into a terrible room on the first night, dirty, tatty and in great need of decoration and upgrading, put into another much better standard of room the following day but still unhappy so Asked to leave the next morning and we moved to a different hotel without them refunding our unused night or offering to move us to another hotel within the Sol Melia group.

Stayed 3 nights in Feb 2019