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ibis Puerto Montt

3.0 star property

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Photo gallery for ibis Puerto Montt

Restaurant
Exterior
Bar (on property)
In-room safe, laptop workspace, soundproofing, free WiFi
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Avenida Diego Portales 1001, Puerto Montt, 548-0000
  • Angelmo Fish Market
    ‪13 min walk‬
  • Puerto Montt Cathedral
    ‪15 min walk‬
  • Mall Paseo Costanera
    ‪16 min walk‬
  • Puerto Montt (PMC-Tepual)
    ‪30 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, Multiple Beds

  • 18 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed

  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Puerto Montt

Hotel in Puerto Montt with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Ibis Puerto Montt offers 129 accommodations with a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Puerto Montt hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at ibis Puerto Montt, you're just a quick walk from Juan Pablo II Museum. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 3-minute walk from Juan Pablo II Museum and 11 minutes on foot from Paseo del Mar Mall
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ibis Puerto Montt also features tour/ticket assistance, a garden, and laundry facilities.

This 3-star Puerto Montt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Ibis Puerto Montt has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 8 for adults and USD 6 to 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 19 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 8 for adults and USD 6 to 7 for children
  • Pet fee: USD 19 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Puerto Montt Hotel
ibis Puerto Montt Hotel
ibis Puerto Montt Puerto Montt
ibis Puerto Montt Hotel Puerto Montt

ibis Puerto Montt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 214 out of 489 reviews
Rating 8 - Good. 170 out of 489 reviews
Rating 6 - Okay. 56 out of 489 reviews
Rating 4 - Poor. 30 out of 489 reviews
Rating 2 - Terrible. 19 out of 489 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

RICARDO DEL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No amenities or at least bottle of water , not much , but location and view are good , breakfast acceptable
Stayed 2 nights in Dec 2024

8/10 Good

LUIS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Parking is problematic and the area is noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Aamir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next to bus station.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis Puerto Montt was an excellent stay. We had bicycles because we were about to start the Carretera Austral; we were delighted to be able to have them in our room. It is conveniently situated near shopping, dining and the waterfront. It had a wonderful view of the nearby volcano.
Stayed 3 nights in Dec 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rosely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato, facilidades accesibles, desayuno variado. Habitación amplia y cómoda. El servicio de internet en área de Habitación puede mejorar. Me alojé en el piso 4, la señal era muy débil. En general, un buen lugar para alojarse.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's on top of the bus terminal. Parking is not included, but there's a 50 percent reduction on cost only a bath towel is provided. No hand or face towel. Good breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Octavio

Stayed 3 nights in Oct 2024

8/10 Good

Wenceslao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sebastian

Stayed 2 nights in Oct 2024

10/10 Excellent

John J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Simply lovely
Stayed 3 nights in Jun 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
Immediately next to the bus station ...could not get any closer...literally 30 steps to my bus in the morning...perfect for early buses...right at the waterfront....walked to the cinema in a very nice mall... Room was fine, bed was acceptable, all very clean...carpeting in hallways very worn and tired but in room was fine. Food in restaurant very basic. Value was acceptable. I slept well!
Stayed 1 night in Apr 2024

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Apr 2024

4/10 Poor

Rafael

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
LA QUE RECEPCIONO MUY MALO EL TRATO EL SERVICIO DE ASCENSORES MUY MALO VARIOS DIAS CON UN SOLO ASCENSOR ESO DEJA MUCHO QUE DESEAR DENTRO HOTEL DE PRESTIGIO Y OJALA MEJORARAN EL DESAYUNO ESTAVA MUY POBRE VEZ ANTERIOR ESTAVA MUCHO MEJOR FALTAVAN VARIAS COSAS QUE ANTE ESTAVAN Y LA RECEPCIONISTA DEBEN MEJORAR SU TRATO MUCHAS GRACIAS
Stayed 3 nights in Apr 2024

10/10 Excellent

Yenny

Stayed 2 nights in Apr 2024

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, staff & service, room comfort
Elevators were slow to close doors and sometimes took very long to arrive. Breakfast menu was always the same.
Stayed 4 nights in Mar 2024

10/10 Excellent

kevin, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lace for night before going on Skorpios cruise , not fancy but cl an and effecient
Stayed 1 night in Mar 2024

6/10 Okay

Carol

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Chun Ho Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no direct connection between underground parking and hotel
Stayed 1 night in Dec 2023

4/10 Poor

Edwin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The property doesn’t handle a proper cleaning record of the rooms, they can give you a part clean room as result of not cross the check out record of the guests. The location is inside a Bus Terminal, the front door can made you feel unsafe, street informal sellers and noisy street. The bay views are amazing from inside. The elevators (two in the property) are shared with cleaning services and guests and they’re really slow. It can take you up 10 minutes to get one ride.

6/10 Okay

Doris

Disliked: Property conditions & facilities
Muy viejo el hotel, el mantenimiento tampoco se ve que sea bueno y las camas con colchones viejos y poco cómodos
Stayed 3 nights in Sep 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, very close to the bus station which is convenient for an early bus.
Stayed 3 nights in Sep 2023

6/10 Okay

Philip

Disliked: Amenities
I had to tape the gap in the window/ frame to help keep the cold draft out. Had to beg for clothes hangers. They gave 3 after 3 days of requests. Very noisy location right next to bus terminal. They put us in a room on the noisy side when the hotel was almost empty. They want too much information just to join the WiFi that stops after 3 days. Good hot water, staff friendly, good bed, sheets and blankets. The shower does not drain fast enough because the floor is sloped away from the drain so it runs out onto the bathroom floor. The place was okay for nightly rate.
Stayed 7 nights in Sep 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for the bus station is very convenient, practically next door. Room was nice, good shower, friendly staff, and plenty of options for breakfast.
Stayed 2 nights in Aug 2023

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