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Grand Palladium Palace Resort Spa & Casino - All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Exterior
Couples treatment room(s), sauna, hot tub, steam room
Exterior
Lounge
Premium bedding, free minibar, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    6 min walk
  • Casino Avalon Princess
    17 min walk
  • La Lola
    1 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    25 min drive

Room options

View all photos for Deluxe Garden View Single Use

Premium bedding, free minibar, in-room safe, desk

Deluxe Garden View Single Use

  • 34 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Beachside

Premium bedding, free minibar, in-room safe, desk

Deluxe Beachside

  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Premium bedding, free minibar, in-room safe, desk

Deluxe Garden View

  • 34.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Loft Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Loft Suite Garden View

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft Suite Beachside Panoramic OV

Loft Suite Beachside Panoramic OV | View from room

Loft Suite Beachside Panoramic OV

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Beachside Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Beachside

Junior Suite Swim Up Beachside | View from room

Junior Suite Swim Up Beachside

  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Beachside

Junior Suite Beachside | Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

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About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

On private beach with 6 outdoor pools, near Cortecito Beach
Catch some rays on Grand Palladium Palace Resort Spa & Casino - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Grand Palladium Palace Resort Spa & Casino - All Inclusive offers 366 accommodations with indoor private hot tubs and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

A private beach, 6 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Palladium Palace Resort Spa & Casino - All Inclusive. During your stay, you'll be connected to the convention centre and just a quick walk from Cortecito Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Indian cuisine while dining at Bhogali
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, deep-tissue massages or manicures and pedicures at Zentropia
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, 6 outdoor tennis courts and a gym
  • 0.3 mi (0.5 km) from Cortecito Beach and 10.2 mi (16.5 km) from Macao Beach
  • Airport, casino and local-area shuttle service available for a fee
Grand Palladium Palace Resort Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Palladium Palace Resort Spa & Casino - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 13 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Bhogali – This restaurant specialises in Indian cuisine and only serves dinner.
Sumptuori – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Adelita – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
El Dorado Steak House – This restaurant specialises in barbecue and only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 13 restaurants
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Bhogali
  • El Dorado Steak House
  • Portofino
  • Sumptuori

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • Built in 1994
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Palladium Palace Resort Spa & Casino - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Room service is available 11 AM-10:30 PM at no additional cost and from 10:30 PM to 11 AM for a surcharge.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Palace Spa Casino All Inclusive
Palladium Inclusive Inclusive
Grand Palladium Palace Spa Casino All Inclusive
Grand Palladium Palace Resort Spa Casino All Inclusive
Grand Palladium Palace Spa Casino All Inclusive Punta Cana
Palladium Spa Casino Inclusive

Grand Palladium Palace Resort Spa & Casino - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 401 out of 937 reviews" "
Rating 8 - Good. 225 out of 937 reviews" "
Rating 6 - Okay. 136 out of 937 reviews" "
Rating 4 - Poor. 87 out of 937 reviews" "
Rating 2 - Terrible. 88 out of 937 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place to spend a few days and relax.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Stayed 4 nights in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Having the transportation as an option was wonderful. You could walk if you wanted but knowing a “train” was available, was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach and the pool.
Stayed 6 nights in Aug 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 5 nights in Aug 2024

6/10 Okay

Marisol Rivero

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smell bad, the A/C is never cool, minibar is hot, shower's water runs all over the entire bathroom, toilet leakage, Very uncomfortable beds.
Stayed 4 nights in Aug 2024

6/10 Okay

Katherine E

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a nice stay. Loved the suite view but the AC in the room was not working.
Stayed 5 nights in Aug 2024

10/10 Excellent

ADRIANA L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 8 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Vinod, Oranjestad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury properties room are exclusive Service is good
Stayed 7 nights in Jul 2024

8/10 Good

Erjon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, but customer services not great, always when you want to get a drink they’re expecting for tip and always in a bad mood, except Aneticia serves at the Lobby bar, always with a smile on her face, super nice employee. The food is not the best.
Stayed 6 nights in Jul 2024

6/10 Okay

Raul

Travelled with partner
Disliked: Amenities
Bath room and A/C were not good at all.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacations our family has ever gone on. This place is beautiful and full of fun things to do. The staff is excellent would go back in a heart beat.
Stayed 5 nights in Jul 2024

8/10 Good

Misty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Only complaint would be lack of ability to get a dinner reservation evetything was booked already upon arrival. Also had to literally call 8 times to get diet drinks for the room due to diabetes. One day could not get any after several attempts. Was constantly told it would be coming soon. Outside of this it was beautiful and amazing.
Stayed 4 nights in Jul 2024

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible Room. The A/C did not work at all. They did not want to give us a partial refund. We couldn’t sleep for days because it was extremely hot.
Stayed 4 nights in Jul 2024

8/10 Good

Scott Shane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cesar at the Palace resort was amazing. All rooms in our group were a little outdated and not maintained very well. A/C in the rooms were horrible. The property was very beautiful just needs some updating and it would be amazing. Transportation around the resort is lacking as well. Amazing choice of foods across the entire resort. The beach area and amenities on the beach were perfect.
Stayed 6 nights in Jul 2024

4/10 Poor

Teresa

Disliked: Staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my husband and 2 year old son. The resort is beautiful - 3 in one. Would only recommend the palace as the other connecting resorts were older and not as nice. The junior swim out suite was amazing. The food was better than expected and had good variety and options at the buffet and a la carte. Shows were good for families. The pools were great and the kids waterpark. Service was very good and staff was friendly. There were a few things we did not like such as the train shuttle took very long to come, room service did not have half the menu, our pool filter didn’t work well. But overall had a great time and would recommend.
Stayed 6 nights in Jun 2024

2/10 Terrible

Divya Kiritkumar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The resort room is old and not clean, plus it has mosquitoes inside.
Stayed 7 nights in Jun 2024

8/10 Good

Branden

Liked: Cleanliness, staff & service
Beautiful beach!!!! Rooms were very nice, but not allowed to be cool enough! After 90 degree days in the sun, there was not much relief from a room that is set to 77. Thankfully they were able to get us a couple degrees cooler. Very friendly and helpful staff all over and there English is great! Would stay here again!! Thank you!!!
Stayed 5 nights in Jun 2024

8/10 Good

Katrina

Stayed 4 nights in Jun 2024

6/10 Okay

Britney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food made me very sick. I had food poison for two days
Stayed 5 nights in Jun 2024

10/10 Excellent

Rayane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort.
Stayed 3 nights in May 2024

8/10 Good

Oswaldo

Travelled with partner
Service by all staff was great. Room 8602 needs some upgrade, specially around bathroom walls, furniture had water damage. Food was good however our experience in Bamboo restaurant was not good. Food made us sick for 3 days.
Stayed 7 nights in May 2024

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafael was an excellent concierge! The hotel was beautiful and the extra attention to detail by the team went a long way. I really enjoyed my stay!
Stayed 5 nights in May 2024