See all properties

Hotel Riu Bambu - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools
6 bars/lounges, 2 swim-up bars, 3 poolside bars
Private beach, sun-loungers, beach towels, scuba diving
Minibar, in-room safe, individually decorated, individually furnished
Boating

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive

Explore the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪6 min walk‬
  • Iberostar Golf Course
    ‪5 min drive‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

View all photos for Double Room (U)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (U)

  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Room (L)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (L)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (U)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Connecting Rooms (B2C-CAN)

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room (U)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (U)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (B2C-US)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (B2C-US)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (B2C-US)

  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room (C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (C)

  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Room (C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (C)

  • 33.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (Deluxe, B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe, B2C-US)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (L)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (C)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms (L)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Connecting Rooms (C)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Connecting Rooms (C)

  • 29 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room (C)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (C)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (Deluxe | C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe | C)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room (Deluxe | B2C-CAN)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe | B2C-CAN)

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room (B2C-CAN)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (B2C-CAN)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (B2C-CAN)

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (B2C-CAN)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (B2C-CAN)

  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Deluxe, L)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe, L)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, 2 Bedrooms (U)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Bedrooms (U)

  • 29 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room (Deluxe, E)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe, E)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room (E)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (E)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (U)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room (E)

  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Room (L)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room (L)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room (Deluxe, U)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe, U)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room (E)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Room

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Room Superior With View

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room Superior With View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Double Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Double Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior

  • Sleeps 2
  • 1 King Bed

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

Barceló Bávaro Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (4353)
The price is €526
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Barceló Bávaro Palace - All Inclusive

About this property

Hotel Riu Bambu - All Inclusive

On private beach with 5 outdoor pools, near Arena Gorda Beach
Catch some rays on Hotel Riu Bambu - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Bambu - All Inclusive offers 1000 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

A private beach, a health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us they can't get enough of Hotel Riu Bambu - All Inclusive's great beach location. During your stay, you're just a quick walk from Arena Gorda Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Colonial, one of the property's 7 restaurants and 6 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with manicures and pedicures, hydrotherapy or facials at Renova Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests have great things to say about the helpful staff and the pool
  • Just a 1-minute drive from Arena Gorda Beach and 5 minutes from Iberostar Golf Course
Hotel Riu Bambu - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Hotel Riu Bambu - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 3.5-star Punta Cana property is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Colonial – This restaurant specialises in international cuisine.
San Angelo – This restaurant specialises in Italian cuisine. Open daily.
Hibachi – This restaurant specialises in Asian cuisine. Open daily.
Palm Beach - Steakhouse – On-site restaurant. Open daily.
Olé – This restaurant specialises in Spanish cuisine. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to off-site nightclubs
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ClubHotel Riu Bambu
ClubHotel Riu Bambu All Inclusive
ClubHotel Riu Bambu All Inclusive Punta Cana
ClubHotel Riu Bambu Punta Cana
Riu Bambu All Inclusive
Riu Bambu ClubHotel
Riu ClubHotel Bambu
Riu Bambu Punta Cana
Hotel Riu Bambu Punta Cana
Hotel Riu Bambu
Riu Bambu
Riu Bambu Dominican Republic
Hotel Riu Bambu All Inclusive Punta Cana
Hotel Riu Bambu All Inclusive
Riu Bambu All Inclusive Punta Cana
Riu Bambu All Inclusive All-inclusive property Punta Cana
Riu Bambu All Inclusive All-inclusive property
Riu Bambu Inclusive inclusive
Riu Bambu All Inclusive
Riu Bambu Inclusive Inclusive
Hotel Riu Bambu - All Inclusive Punta Cana
Hotel Riu Bambu - All Inclusive All-inclusive property

Hotel Riu Bambu - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 865 out of 2133 reviews
Rating 8 - Good. 486 out of 2133 reviews
Rating 6 - Okay. 342 out of 2133 reviews
Rating 4 - Poor. 213 out of 2133 reviews
Rating 2 - Terrible. 227 out of 2133 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jalene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience 0/10 hotel was dirty, water didn't work, room far from resort, ac didn't work, sheets was dirty, no rugs used bottle water in room the worst experience ever!!!
Stayed 4 nights in Dec 2024

8/10 Good

Vilma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Mejorar entretenimiento
Stayed 6 nights in Dec 2024

10/10 Excellent

Peter

Travelled with group
Liked: Property conditions & facilities
Very nice staff
Stayed 4 nights in Dec 2024

10/10 Excellent

erica

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Gabrielle

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Honestly in all my years of traveling this is the worst resort I ever been to. To start off Expedia had to change my flight to the next day, for some reason Riu Bambu didn’t want to give me my refund for the first day I missed. Next thing, I requested a king bed and to have the room decorated for a birthday neither of these request were honored. In the room there’s stains on the bed sheets and it seems to be an infestation of ants. Also you can tell that the property’s maintenance ( the grass specifically) is more important than the structure and environment of the room. The rooms definitely need to be updated. I also had 1300 in resort credit and they couldn’t tell me where I could use it. Other than that I enjoyed the staff and their friendliness. The food was okay. This was my first time to Dominican Republic and I was a little disappointed in the stay.
Stayed 4 nights in Dec 2024

8/10 Good

Anouk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is good when you have kids.There all several spacious pools. The waterpark is a few minutes walk away (open from 10-5). The blue slide was only open once during our stay but other slides were fun too. The lines are not long so it’s continuous fun for the kids. There is one high green and winding slide that’s open on the top, I did not let my kid go back on that after I saw that. The ocean front views from several of the pools is absolutely amazing. The ocean is gorgeous although there was quite the under current. There was a lot of weeds in one spot but a little to the side and it was clear. The sand is white and super soft. The food was a bit hit or miss, some stations in the buffet seemed better then others, but plenty of variety . I did get food poisoning the last night, but that can happen in many countries. The one big - was that the room door was ajar when we arrived, i noticed few others had the same.There were two large bottled water but one was opened and drank from so we threw that one out. Wish the bed had two good pillows per person instead of one. The shower is very spacious and wonderful. The kids place is fun, even my kid who’s a bit older went to it the last day with a friend she made and had fun with the arts and crafts. The lady watching Rui Land (kids activities and play) was exceptionally nice. Most staff throughout the resort is kind and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

jenuz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD SERVICE
Stayed 7 nights in Nov 2024

6/10 Okay

Damir

Travelled with family
Liked: Cleanliness
Not thrilled with rooms, and first come first serve restaurants, would of been better of with reservations, and also Hibachi restaurant was buffet so thats not fun...its impossible to eat at a steakhouse!! People line up at 5:30 to be able to eat. A lot of staff didn't speak english..
Stayed 7 nights in Dec 2024

10/10 Excellent

Yvelsa E, Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort!
Stayed 10 nights in Nov 2024

2/10 Terrible

Andressa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I get sick in this hotel , the food there is terrible and the services too , I lose my all week, and I have to cancel my wedding because i was so sick there , was the worse experience ever
Stayed 7 nights in Nov 2024

10/10 Excellent

Fernanda

Stayed 5 nights in Dec 2024

4/10 Poor

Caroline

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Zero service on the beach or pool side. Too many vendors bugging you on beach. Entertainment dismissal for family's. Only one show the 7 days we were there. Had to pay for pool and ice hokey in the snack bar for Entertainment. Rooms freezing at night only have a sheet. Thermostat is there just for show couldn't adjust temp turned off every night. Only one restaurant is a sit down all other's are buffet. That beeing said we had a great time,
Stayed 7 nights in Dec 2024

2/10 Terrible

Ivan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible food. Outdated old rooms. Damp smell in every room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Laurie Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than we expected! It was a cheap vacation, so we weren’t expecting a lot. The beach was perfect! Food was good and the drinks yummy! Great margaritas! I have no complaints! Other than the resort is huge.
Stayed 7 nights in Dec 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience overall!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all around
Stayed 6 nights in Oct 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most terrible experience I have ever had in DR. I visit Punta Cana often and this was my worst experience from checking in to checking out. My room was disgusting and I had to request to be moved more than once. I took a video of my room because it looked like I was staying at a motel. They kept telling me that they could only give me the same kind of room because of the room I booked on Expedia. I would not care how I booked a room, because the money I paid, my room should have not been dirty. The next day I was assisted after being told there was nothing they could do the day before. After I agreed to the room they changed me to, I had to lug my luggage down two flights of stairs and up two flights of stairs on the other side of the resort, because no one ever came to help me move to my other room and I have a bad back. Not to mention the amount of walking you had to do to get to anything. It was an insane amount of walking around the resort. We were never informed of what was on the resort when we checked in and when we asked, we were told that's was because there are a lot of people who frequent the resort so they think everyone knows. The worst part of it all was the food. I got sick after eating the first two days and nothing was good. I survived off of french fries. I even took a taxi into the city to get KFC empanadas and meals for my sisters, who also was on the trip with me. And last but not least cigarette smoking. People were smoking in the pools
Stayed 4 nights in Dec 2024

6/10 Okay

Glenda M

Stayed 3 nights in Nov 2024

8/10 Good

Ted, Brooklyn

Stayed 3 nights in Dec 2024

8/10 Good

Xaira Ivette Mateo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto porque en todo momento tienen Actividades para el disfrute de los que se hospedan. Ademas el servicio de los empleados es excelente. Las habitaciones se mostraban un poco descuidadas, el baño huele Mal Casi siempre sin embargo nos hicieron cambio de habitacion en 2 ocasiones por el inconvenient. Pienso deberia arreglar los detalles en pintura y habitaciones por lo demas excelente y volveria! Gracias por todo!!! Bendiciones para ustedes siempre
Stayed 7 nights in Nov 2024

10/10 Excellent

Kameela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Anatoly

This hotel was okay. The rooms are run down and in need if remodeling. staff was friendly. Food was ok. The beach area was very nice.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sheneil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean at all times. S/o to the cleaning staff they deserve all the accolades. And the restaurant staff and bartender… top notch !
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho
Stayed 4 nights in Nov 2024

10/10 Excellent

RADYSH

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything.
Stayed 8 nights in Nov 2024