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19 Sep 2018 by Serena Village
The problem is that we not accept Swiss Franc and you haven't US dolalrs. Please don't write false feedback.
Unwind on the private white sand beach, located just 7 kilometres away. You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Serena Village for summer fun including 10 outdoor swimming pools, a children's pool and outdoor tennis courts. You can enjoy a drink at the beach bar. This beach hotel also offers a garden and a terrace. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis. A complete renovation of Serena Village was completed in December 2019. This 3-star Punta Cana hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Free self parking , Parking (limited spaces)
Serena Village offers 16 air-conditioned accommodations with private pools and washers/dryers. Rooms open to balconies. This individually furnished accommodation has separate sitting areas and includes desks. Beds feature Tempur-Pedic mattresses. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, separate dining areas, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower. In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided once per stay.
10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Serena Village offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges consumption-based electricity fees.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Parties and events are allowed on site. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
