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DoubleTree by Hilton Queenstown

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Queenstown

In-room safe, soundproofing, free WiFi, bed sheets
Exterior
Bar (on property)
Reception
Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Remarkables Park Town Centre
    ‪5 min drive‬
  • Queenstown Event Centre
    ‪5 min drive‬
  • Queenstown Gardens
    ‪11 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe king Room with Lake View

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe king Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe twin Room with Lake View

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe twin Room with Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

In-room safe, soundproofing, free WiFi, bed sheets

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

In-room safe, soundproofing, free WiFi, bed sheets

King Accessible Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Queenstown Resort & Spa

Pool
Hot tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1005)
The price is €371
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Hilton Queenstown Resort & Spa

About this property

DoubleTree by Hilton Queenstown

Lakefront hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe and WiFi in public areas.
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Enjoy features like a restaurant, a gym and a bar.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Me & Mee Noodle Bar
  • Full breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a gym, bicycles to rent and ski equipment rentals
  • 6 minutes on foot from Lake Wakatipu and a 4-minute drive from The Kingston Flyer
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness centre, a vending machine, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services, a complimentary food/drink shopping service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.
Me & Mee Noodle Bar – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Stacks Pub – This restaurant serves lunch and dinner. Open daily.
Wakatipu Grill – This restaurant serves breakfast and dinner. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Me & Mee Noodle Bar
  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 35 per person
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 per cent
  • A facilities fee includes use of: sauna; spa tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

DoubleTree by Hilton Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1004 reviews" "
Rating 8 - Good. 296 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 62 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fleishia

Stayed 1 night in Oct 2024

10/10 Excellent

Abhishek

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was next to the lake so the view and environment was serene.
Stayed 5 nights in Oct 2024

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

HALIDANE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and beautiful surrounding
Stayed 2 nights in Oct 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Aug 2024

6/10 Okay

Teresa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

hannah

Stayed 3 nights in Aug 2024

6/10 Okay

Teresa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not Clean. But nice enough.
Dirty room, furnishings worn. I found bottle caps by the bed on the floor. Furniture fabric coming apart on bed and lounge chair. Coushions worn and dirty. Aside from that, the service was wonderful. All staff were friendly. Rooms are nice and quiet. Beautiful location on the lake, nice for a morning stroll. Easy parking (paid). Room service had Dairy Free options. Mushroom risotto -beautiful. Was charged $5.00 tray fee, weird. Overall a relaxing stay, I ended up staying another night.
Stayed 1 night in Sep 2024

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities
The Staff is amazing and great beds!!
Stayed 1 night in Sep 2024

6/10 Okay

Sulabha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Did not like that there were not any charging stations in the bedroom. Only one trash container in the bathroom. Breakfast was wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Piotr

Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve had an amazing time! Especially the front desk was extra helpful and I was able to book myself in to the Hilton pool for one day next door. The room was spotless and I had everything needed for cooking/baking. The GYM is also at the Hilton hotel next door and can be used for free. I would just wishes for a brochure to get more information about the location/hotel/directions. Other then that 5/5 ✨
Stayed 2 nights in Aug 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

PY AMY

Travelled with group
Liked: Cleanliness, property conditions & facilities
The place was clean and tidy. The digital app key card was abit confusing at first.
Stayed 2 nights in Aug 2024

10/10 Excellent

kylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was amazing Staff super friendly and room was clean, stunning view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place, super clean in excellent condition, convenient location 2 minutes from water taxis.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2024

6/10 Okay

Gowan, Auckland

Liked: Cleanliness
Disliked: Property conditions & facilities
No parking
Stayed 1 night in Aug 2024

10/10 Excellent

MA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and gorgeous views. The bath is deep and so relaxing!
Stayed 1 night in Jul 2024

6/10 Okay

Dudley

Stayed 1 night in Aug 2024

8/10 Good

Tania

Travelled with partner
Liked: Amenities
Fit for what we needed and staff were all so friendly and accommodated us beautifully
Stayed 10 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Wonderful
Stayed 1 night in Jul 2024