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The Carolina Inn, a Destination by Hyatt Hotel

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Carolina Inn, a Destination by Hyatt Hotel

Lobby
Sports facility
Exterior
Lobby
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
211 Pittsboro Street, Chapel Hill, NC, 27516
  • University of North Carolina
    ‪1 min walk‬
  • Memorial Hall
    ‪6 min walk‬
  • Franklin Street
    ‪6 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Shower)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (with Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Carolina Inn, a Destination by Hyatt Hotel

Eco-certified hotel with free local area shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business centre, valet parking and a microwave in a common area.
The Carolina Inn, a Destination by Hyatt Hotel offers 185 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Carolina Inn, a Destination by Hyatt Hotel. During your stay, you're just a quick walk from University of North Carolina. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Carolina Crossroads
  • Full breakfast offered for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from University of North Carolina and 6 minutes on foot from Memorial Hall
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the eco-certified The Carolina Inn, a Destination by Hyatt Hotel. A free area shuttle within 5 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this Chapel Hill hotel.

Guests can enjoy full breakfast for a fee.
Carolina Crossroads – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Area shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carolina Crossroads

Things to do

  • 24-hour gym
  • Piano

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carolina Destination Hotels Resorts
Carolina Inn Destination Hotels & Resorts
Carolina Resorts
Inn Destination Hotels & Resorts
Carolina Inn Destination Hotels Resorts
Inn Destination Hotels Resorts
Carolina Inn Destination Hotel
Inn Destination Hotel
The Carolina Inn Destination Hotels Resorts
Carolina Inn
The Carolina Inn a Destination by Hyatt Hotel
The Carolina Inn, a Destination by Hyatt Hotel Hotel
The Carolina Inn, a Destination by Hyatt Hotel Chapel Hill
The Carolina Inn, a Destination by Hyatt Hotel Hotel Chapel Hill

The Carolina Inn, a Destination by Hyatt Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 817 out of 1000 reviews" "
Rating 8 - Good. 133 out of 1000 reviews" "
Rating 6 - Okay. 33 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel, St. Louis Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and historic relevance to the university- don’t like the ‘upgrades’ that Hyatt imposed- the hotel has lost some of its charm.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Always our fave place to stay in Chapel Hill!
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Friendly. Clean. Easy.
Stayed 1 night in Aug 2024

6/10 Okay

Hager

Travelled with group
The stay was lovely however thé restaurent is badly run and the food comes cold and not to standard. The bar is very good and the famous Sunday brunch is still memorable
Stayed 1 night in Jul 2024

6/10 Okay

Kathryn

Stayed 4 nights in Jul 2024

10/10 Excellent

Clif

Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Jul 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn is beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Cristina Maria Lopez

Travelled with family
I found a used (almost empty) water bottle close to the curtains/window and thought it was nasty. I liked the decor and the “NEST” amenities, but wouldn’t go back.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of UNC,traditional with modern touches.
Stayed 1 night in Jul 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were terrific
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Southern Charm
We were visiting UNC with our prospective student daughter and this hotel couldn’t be better located. The place exudes history and southern charm and hospitality were in abundance. Rooms were tastefully decorated, beds extremely comfortable and the bathrooms were clean with ample room and shower pressure. We will def recommend Carolina Inn to anyone visiting UNC and look forward to staying there many times over the next 4 years.
Stayed 1 night in Jul 2024

8/10 Good

Maxine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Where I wanted to be
Stayed 1 night in Jul 2024

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at the Carolina Inn. Wonderful staff, very clean, and exceptional facilities! We will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel on the edge of the UNC campus. Room was small but comfortable. We had a fabulous dinner in the restaurant.
Stayed 1 night in Jun 2024