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Volcanic Charming House

3.0 star property

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Photo gallery for Volcanic Charming House

Outdoor pool, pool loungers
Staircase
Deluxe Suite, Sea View (8) | Individually decorated, individually furnished, desk, iron/ironing board
Fridge, microwave
Suite, Sea View (4) | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Rua de Nossa Senhora do Vencimento 76, Ribeira Grande, 9600-570
  • Caldeira Velha
    ‪5 min walk‬
  • Monte Verde Beach
    ‪7 min walk‬
  • Museu Casa do Arcano
    ‪16 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪22 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms (9 T2)

Deluxe Apartment, 2 Bedrooms (9 T2) | In-room dining

Deluxe Apartment, 2 Bedrooms (9 T2)

  • 71 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Sea View (7)

Deluxe Suite, Sea View (7) | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Suite, Sea View (7)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, Sea View (8)

Deluxe Suite, Sea View (8) | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Suite, Sea View (8)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Sea View (4)

Suite, Sea View (4) | Individually decorated, individually furnished, desk, iron/ironing board

Suite, Sea View (4)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Terrace (3)

Suite, Terrace (3) | Individually decorated, individually furnished, desk, iron/ironing board

Suite, Terrace (3)

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (1)

Suite (1) | Individually decorated, individually furnished, desk, iron/ironing board

Suite (1)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite (2)

Deluxe Suite (2) | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Suite (2)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Balcony (6)

Suite, Balcony (6) | Individually decorated, individually furnished, desk, iron/ironing board

Suite, Balcony (6)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Suite (5)

Standard Suite (5) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Suite (5)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Volcanic Charming House

Eco-certified hotel with free breakfast and outdoor pool
An outdoor pool, a poolside bar and a microwave in a common area are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fridge in a common area, a business centre and a children's pool are on-site.
Volcanic Charming House offers 9 air-conditioned accommodations with complimentary bathrobes and free toiletries. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Volcanic Charming House. During your stay, you're just a quick walk from Igreja de Nossa Senhora das Estrelas. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and convenience store
  • On-site recreation includes bicycles to rent and a playground
  • Just a 5-minute walk from Igreja de Nossa Senhora das Estrelas and 5 minutes on foot from Ponte dos Oito Arcos
  • Airport shuttle service available for a fee
Volcanic Charming House offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the pool bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified Volcanic Charming House. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Ribeira Grande hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR2 per person, per night. This fee does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
Volcanic Charming House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Volcanic Charming House Guesthouse Ribeira Grande
Volcanic Charming House Guesthouse
Volcanic Charming House Ribeira Grande
Guesthouse Volcanic Charming House Ribeira Grande
Ribeira Grande Volcanic Charming House Guesthouse
Guesthouse Volcanic Charming House
Volcanic Charming House
Volcanic Charming House Hotel
Volcanic Charming House Ribeira Grande
Volcanic Charming House Hotel Ribeira Grande

Volcanic Charming House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 35 reviews
Rating 8 - Good. 7 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Our only issue was the dog barking all night nearby.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Not exactly as described
Photos and description show pool. The owner however rented out the pool one day and it was partitioned off and not available to hotels guests. I complied to the receptionist who called owner. No apology or compensation from the owner. Other than that the stay would have been nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This house turned into an hotel is amazing! If you are looking for a place to adventure all day and then have a quiet, comfortable, and nice evening with amazing views this is your place. My husband and I dined in every night because we loved the scenery so much. We will definitely stay again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was almost perfect. The staff was excellent as was the breakfast selection. We did not use the pool as hoped, but it looked beautiful. Great to have a full kitchen available to us to store and prepare food. Wish we had known this ahead of time (as well as close location to grocery store); we would definitely have planned things differently! Our room was small, but we didn't spend much time there, so not a problem. Great price/value for this stay! Good location; close enough for us to walk anywhere in town. The only thing I did not like was the see through bathroom wall, that was a deal breaker for me.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our whole experience was excellent... friendly and knowledgeable staff, and a comfortable, well kept hotel.
Stayed 6 nights in Mar 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful space, and the staff were all extremely pleasant, kind and accommodating. We got a great tour of the property upon arrival and a wonderful and detailed explanation of suggested activities on the island, points if interest and personal recommendations. The breakfast had a great selection each morning as well. Felt like home away from home! Would definitely recommend anyone to stay here!
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have spent the last 30 years touring performances to different parts of the world and have stayed in at least 2 different places a month. As a designer I often find myself redesigning the accommodation where I am staying, reorganising spaces that are clumsily arranged. The apartment where we stayed was the most incredible space, beautiful and comfortable, I wished that we had stayed in this beautiful place for the whole of our 3 week residency at Ribeiro Grande. This is also the only time that I have been inspired to write a review.
Stayed 7 nights in Dec 2023

10/10 Excellent

Anne Patricia, Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
A truly “charming” stay. Lovely staff, delicious breakfast, beautiful grounds, and access to a full kitchen.
Stayed 6 nights in Nov 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Volcanic Charming house was magical. The staff were exemplary. The grounds crew worked everyday to make the landscaping was perfect. We enjoyed the fruit trees on the property. Breakfast was lovely and had many options. I would go back for sure. Thanks for an amazing stay for my family and I.
Stayed 3 nights in Nov 2023

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic house with an oasis of a garden with pool. Great spacious accommodation and staff who go the extra mile to be helpful with advice and assistance with booking trips, restaurants etc. Great buffet breakfasts and easy parking. Probably the best holiday accommodation we have ever stayed in!
Stayed 7 nights in Aug 2023

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay and beautiful property. It is walkable to the town but a bit longer of a walk - still a great location. The room updates and whole feel are so lovely. The view was fantastic as we had a ocean view. Breakfast was yummy. The pool was a bit too cold for me during June but i saw some enjoying it. The advertisement stated that there is reception 9am to 9am but noticed there was often the “we will be right back” sign up often so keep that in mind.
Stayed 2 nights in Jun 2023

10/10 Excellent

Bradley David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
What an amazing place to stay, I cannot say enough great things about the Volcanic Charming House. It is such a great place to stay while visiting the Azores. From check in we were greeted with a very friendly staff that spoke english extremely well they gave us a quick tour of the place and showed up the amenities. This property is in a safe neighborhood of Riberia Grande which is conveniently located close to a lot of things to do from Waterfalls to Geo thermal Hots Springs within a 20-30 min drive. It was nice to have easy access for parking our rental car beside the building as well. While there the staff were extremely helpful and knowledgable in deciding on what we should see on the island and what to do during foggy weather days. The rooms were modern and spacious and were cleaned daily. And the free breakfast every morning had everything you could ever want. I would definitely recommend this Resort to anyone visiting the island and would definitely stay here again!
Stayed 3 nights in Mar 2023

10/10 Excellent

Rita

Stayed 2 nights in Feb 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Good location. Great pool. Breakfast was good. Very charming place.
Stayed 2 nights in Sep 2022

10/10 Excellent

Vincent

Stayed 4 nights in Aug 2022

10/10 Excellent

oana iulia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed here for five days in July. The place is clean, modern, and conveniently located. The staff is friendly, helpful, and considerate. I locked my key in the room and called them after midnight to help us out. They were responsive and helped us promptly. Excellent breakfast spread, access to the well-equipped and clean kitchen, espresso machine, and filtered water. Parking on-site. We loved our stay, and we would have no problem staying here again if visiting the island.
Stayed 5 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful. The breakfast was delicious. The staff were extremely friendly and informative!
Stayed 2 nights in Aug 2019

10/10 Excellent

REMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Tout était parfait que ce soit le personnel, la chambre où bien l extérieur (jardin et piscine) sans parler du copieux et délicieux petit déjeuner. Je recommande fortement
Stayed 3 nights in Nov 2024

8/10 Good

Bram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a very comfortable bedroom. The bathroom was not in proportion to the rest of the hotel, it was very basic (no place to put toiletries, no hangers, horrible white light and an uncomfortable shower cabin) The garden and the breakfast were excellent .
Stayed 2 nights in Jul 2024

10/10 Excellent

Peer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt morgenmad god service
Stayed 2 nights in Feb 2024

10/10 Excellent

VALENTIN Laurent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft mit schönen Zimmern, alles sauber, freundliches und hilfsbereites Personal, gutes Frühstück.
Stayed 11 nights in Nov 2023

8/10 Good

Martine CADOZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noise made with dog wich bark in the night
Stayed 7 nights in Oct 2023

8/10 Good

Beate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stadthotel mit sehr schönem Ambiente und Superfrühstück!
Stayed 2 nights in Sep 2023