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Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Richmond City Gateway. During your stay, you'll be close to Broad Street. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Cantina Sol Bar & Grill
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Virginia Commonwealth University and 10 minutes from Greater Richmond Convention Center

About the Best Western Premier Richmond City Gateway

Location 4303 Commerce Road, Richmond, VA 23234

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 29 August to 30 May:

  • Swimming pool

The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:

  • Bar/lounge

Property Features

Best Western Premier Richmond City Gateway offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3778 square feet (351 square metres) and includes conference space. Best Western Premier Richmond City Gateway also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Richmond hotel is smoke free.

  • 167 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3778 sq ft of conference space
  • 351 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Premier Richmond City Gateway offers 167 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Smart television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Cantina Sol Bar & Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults and USD 8 to 15 for children
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Bells
  • Holiday Inn Bells Hotel
  • Holiday Inn Bells Hotel Richmond South Road
  • Holiday Inn Richmond South City Gateway Hotel
  • Holiday Inn Richmond South-Bells Road Hotel Richmond
  • Holiday Inn Richmond South Bells Road Hotel
  • Holiday Inn Bells Road Hotel
  • Holiday Inn Bells Road
  • Holiday Inn Richmond South City Gateway
  • Premier Richmond City Gateway
  • Holiday Inn Richmond South City Gateway
  • Best Western Premier Richmond City Gateway Hotel
  • Best Western Premier Richmond City Gateway Richmond
  • Best Western Premier Richmond City Gateway Hotel Richmond

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 20 June and close on 25 August.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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