Quality Inn and Conference Center

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Dates

December 2024

January 2025

Standard King Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Indoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Pet-friendly

Gym

Breakfast included

Air conditioning

Housekeeping

Explore the area

5501 National Rd E, Richmond, IN, 47374

Richmond Mall
2 min drive
Glenn Miller Park
4 min drive
Hayes Arboretum
5 min drive
Richmond, IN (RID-Richmond Municipal)
15 min drive

Room options

Standard King Non Smoking

28 sq m
Sleeps 2
1 King Bed

Standard 2 Queens Non Smoking

28 sq m
Sleeps 4
2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

33 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Pet-friendly hotel connected to the convention centre in Richmond with free breakfast

An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre.

Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

With your stay at Quality Inn and Conference Center, you'll be connected to the convention centre and within walking distance of Richmond Mall. Free breakfast, free WiFi in public areas and free self-parking are available.

Free continental breakfast served daily
Free WiFi and wired Internet
Free self-parking and extended parking
Take a swim in the indoor pool
Amenities include free newspapers in reception, a 24-hour business centre and 3 meeting rooms
On-site recreation includes a 24-hour gym
Just a 2-minute drive from Richmond Mall and a few minutes from Rose Garden
Pets welcome for a fee

Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square metres) and includes a conference centre. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free extended parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free continental breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

24-hour business centre
3 meeting rooms
Conference centre (4,740 square foot of space)

Outdoors

Picnic area
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
4 floors
Ballroom
Banquet hall
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Towels provided

Entertainment

40-inch flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

Indoor pool

The following facilities are closed on Friday and Saturday:

Indoor pool

Access methods

Staffed front desk

Pets

Pets: USD 25.00 per pet, per night

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 3 children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond

Quality Richmond

Quality And Conference Center

Quality Inn and Conference Center Hotel

Quality Inn and Conference Center Richmond

Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

4/10 Poor

Daniel

25 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The elevator license was expired, dirty floors and not good breakfast food .

Stayed 2 nights in Aug 2024

4/10 Poor

Maritza

Business traveller

22 Aug 2024

Disliked: Property conditions & facilities

The entire property is outdated. The curtain in the room was coming apart. There is mold in the ceiling above the window. The comforter had 2 stains on it. The breakfast is a take and go paper bag. Hallways were stuffy with a weird scent. unfortunately, this is one place I will never return to.

Stayed 6 nights in Aug 2024

10/10 Excellent

Kimberly

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with partner

21 Aug 2024

Liked: Cleanliness, staff & service

We stayed here last year, renovations are still going on! Could it be an excuse to offer less amenities to guest?

Stayed 1 night in Aug 2024

6/10 Okay

Susan

14 Aug 2024

Stayed 1 night in May 2024

6/10 Okay

Dintu

Travelled with family

12 Aug 2024

Disliked: Property conditions & facilities

Not very clean. Had a broken jacuzzi in the room which is broken and dirty.[ not part of the booking] Minimal breakfast option.

Stayed 1 night in Aug 2024

8/10 Good

Elaine

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to the interstate, it was perfect for what we needed. Beds were very comfortable.

Stayed 1 night in Aug 2024

6/10 Okay

Lynn

10 Aug 2024

Disliked: Property conditions & facilities

Tv did not work pool was closed

Stayed 2 nights in Aug 2024

2/10 Terrible

Carla

Travelled with partner

9 Aug 2024

Disliked: Amenities, property conditions & facilities

The hallways and rooms have visible and plenty mold and dust. The furnishings were worn in my room. The shower curtain had would appear to be dry blood on them. One of the lamps by the bedside had dead bug remnants. There were large cracks in the wall and you could hear too clearly sounds from the next-door room.

Stayed 1 night in Aug 2024

8/10 Good

Patrick J

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with big rooms and a big bathroom. Comfortable beds. Only negative is they really cheap out on the breakfast.

Stayed 1 night in Aug 2024

2/10 Terrible

Kayla

Travelled with group

6 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

it’s been a nightmare with this hotel we stayed at for the first 3 nights/of 6. We found pringles in our AC unit, told them about it and they came up to look at it but never came back to fix it, the housekeeper called us a-holes while putting towels in our bathroom. The hotel staff just used the excuse that she doesn’t speak any english and that it’s a “cultural difference”. our sheets were stained and looked dirty. Then the toilet started leaking in our bathroom! so they moved us rooms across the hall. We were just about to get ready for bed when i went to the bathroom and we found a cockroach! oh we also got stuck in the elevator and got locked out of our room too. Breakfast is poor: just bagels, yogurt, and waffles you have to make yourself if you can even get to the machine. The hotel refused to give us a refund also and we only stayed 3/6 nights-leaving and checking out early in the middle of the night! this place needs shut down! i have pictures to prove it all.

Stayed 6 nights in Jul 2024

6/10 Okay

Harold

4 Aug 2024

This is not a hotel to stay at or even look at if you have any kind of handicap the entrance is up a very steep ramp. The rooms on the first floor must be accessed by a small staircase. It is an older property they have done what they could to make the appearance pleasant

Stayed 1 night in Aug 2024

10/10 Excellent

Yukari

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Sounded with many good chained restaurants. The hotel room was very clean and big. Friendly staff.

Stayed 1 night in Aug 2024

2/10 Terrible

Bret

Travelled with family and small children

3 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They took my stuff out of my room and went through it

Stayed 1 night in Aug 2024

10/10 Excellent

Larry

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 1 night in Jul 2024

8/10 Good

Patrick J

1 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Randy

Business traveller

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for what I needed

Stayed 1 night in Jul 2024

4/10 Poor

Frederick

Travelled with partner

30 Jul 2024

Disliked: Cleanliness, property conditions & facilities

This building is old and unkempt. Swimming pool closed “for maintenance,” fitness facility closed and lobby rest rooms closed. Breakfast was very limited. On the plus side, the beds were comfortable and the a/c worked well. We would not stay there again.

Stayed 1 night in Jul 2024

2/10 Terrible

Jeanette

30 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The cleaning service was poor.They gave me my room key .went to my room and the bed was turned down from whom ever had stayed there.The. Gave me another room upgrade with jazzie that you could not use.Thd linens were itchy.break fast was not much.Pool not open for use due to plumbing issue.The Air conditioner was very load .Which made it hard to sleep.I would not recommend this hotel

Stayed 5 nights in Jul 2024

4/10 Poor

Patrick, N. Sioux City

Travelled with family

28 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The maid service was knocking on our door at 8:00AM and playing loud music while we were trying to sleep. When we asked them to lower their volume on the music, they turned it up louder. I will never stay at this place again.

Stayed 1 night in Jul 2024