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Richmond Marriott Short Pump

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richmond Marriott Short Pump

Daily cooked-to-order breakfast (USD 15.00 per person)
Indoor pool
Lobby lounge
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
4240 Dominion Blvd, Glen Allen, VA, 23060
  • Short Pump Town Center
    4 min drive
  • Henrico Doctors' Hospital
    8 min drive
  • University of Richmond
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2538)
The price is €123
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Drury Plaza Hotel Richmond

About this property

Richmond Marriott Short Pump

Suburban hotel with fitness centre and 24-hour front desk
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and coffee/tea in a common area. Housekeeping is available on request.
Richmond Marriott Short Pump offers 243 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 58-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Richmond Marriott Short Pump. During your stay, you'll be within walking distance of Elk's Lodge. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Short Pump Town Center and a few minutes from Elk's Lodge
Richmond Marriott Short Pump offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8958 square feet (832 square metres) and includes a conference centre. The business-friendly Richmond Marriott Short Pump also features gift shops/newsstands, a garden, and coffee/tea in common area. You'll have access to the health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Glen Allen hotel.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.
Richmond Marriott Short Pump has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 5.95 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,958 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.00 for adults and from USD 10.00 for children
  • Fee for in-room wired Internet: USD 5.95 per day (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond West
Marriott Richmond West Glen Allen
Marriott Richmond West Hotel
Marriott Richmond West Hotel Glen Allen
Marriott West Richmond
Richmond West Marriott
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott West Hotel Glen Allen

Richmond Marriott Short Pump Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 821 reviews" "
Rating 8 - Good. 189 out of 821 reviews" "
Rating 6 - Okay. 82 out of 821 reviews" "
Rating 4 - Poor. 60 out of 821 reviews" "
Rating 2 - Terrible. 34 out of 821 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Phong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick stay
we only stay for 2 days, it was nice and clean, staffs were friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Yolanda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I don't like the barhroom door. Remember we com e with families and children. A glass door is so easy to break and it would come off rhe track every time. Also is we have a room of 4 or more can we have atleast 4 wash rags.
Stayed 2 nights in Aug 2024

8/10 Good

Terrence

Stayed 3 nights in Jul 2024

8/10 Good

dorisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Tracey, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An well managed property
Stayed 1 night in May 2024

6/10 Okay

Robert

Stayed 1 night in Jun 2024

10/10 Excellent

Tristan

Stayed 1 night in Jun 2024

4/10 Poor

Bonnie

Stayed 1 night in Jun 2024

4/10 Poor

Janet

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
First check in walked to my room after a long drive and received the wrong type of room. Second, walked quiet a ways to the room, the key card wouldn't work, third very stuffy and hot, seems the air wasn't working. Thankfully I was only there 2 nights or I would have had to check out because of the air.
Stayed 2 nights in Jun 2024

6/10 Okay

Abdul

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Never accept that in this hotel.
The towel was never change, we leave hotel at 9 am and come back in the night, the bed was made but the towel was wet and never change. Also bed sheet was never change. Otherwise it was good.
Stayed 3 nights in Jun 2024

8/10 Good

LaVanda

Stayed 2 nights in Jun 2024

10/10 Excellent

Janeen

Stayed 2 nights in Apr 2024

8/10 Good

Ruthann

Stayed 5 nights in Jun 2024

10/10 Excellent

Kira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t have any complaints! Comfy bed and helpful staff!
Stayed 1 night in Jun 2024

8/10 Good

Apiphanie

Stayed 1 night in Jun 2024

4/10 Poor

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick weekend trip…probably won’t ever stay at this property again. Walked into the room to find it smelled old and damp. The bathroom was not clean, there were stains in the toilet from the previous guest. I went down to the lobby to ask for someone to clean the bathroom because it was dirty, and I was met with a confused look as if I was inconveniencing them. Someone came to clean the bathroom really quickly, and she apologized for it not being cleaned properly. Overall, my stay was not horrible, but if you want clean bathrooms and a room that doesn’t smell wet and like mildew, you probably shouldn’t stay here.
Stayed 2 nights in Jun 2024

8/10 Good

Terrence

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Damian

Travelled with partner
Liked: Cleanliness
This was a solid option if you want stay in the short pump area and be close to everything. The room and the service was okay. It times for the hotel to look at new carpet for the rooms as they had a bit of a smell.
Stayed 2 nights in Jun 2024

4/10 Poor

Stephen

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms were not very clean when compared to others nearby. On checkout date we noticed several old bloodstains on the comforter and pillowcase but was too late to ask for clean bedding. If rooms were clean hotel would be average.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good and nice stay
My stay was pretty good overall. The reception was very kind and helpful with giving me a later check out time. My room was also very comfy and classy. My bathroom and shower 🚿 was nice too. My only reservation is better plumbing with flushing commode or toilet.
Stayed 1 night in Jun 2024

10/10 Excellent

NATALIA

Stayed 2 nights in Jun 2024

10/10 Excellent

Bronwen

Clean rooms and excellent bar area
Stayed 2 nights in Jun 2024

2/10 Terrible

John

Stayed 2 nights in Jun 2024