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Richmond Marriott

3.5 star property

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Lobby lounge
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Lobby
Lobby
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Bar

Explore the area

Map
500 E Broad St, Richmond, VA, 23219
  • Broad Street
    ‪1 min walk‬
  • Greater Richmond Convention Center
    ‪2 min walk‬
  • The National
    ‪3 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds

  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Richmond Downtown

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1007)
The price is €191
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hilton Richmond Downtown

About this property

Richmond Marriott

Central Richmond hotel connected to the convention centre, steps from Broad Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a conference centre, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Richmond Marriott offers 413 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Richmond Marriott. During your stay, you'll be connected to the convention centre and just a quick walk from Broad Street. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Broad Street and Greater Richmond Convention Center
  • Free local-area shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 26760 square feet (2408 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and gift shops/newsstands are also featured at the business-friendly Richmond Marriott. A free area shuttle within 2 miles is available. Parking is available for a fee. A complete renovation of Richmond Marriott was completed in September 2020.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Corner Rapid Bar – On-site lobby lounge.
Fall Line Kitchen & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks – This coffee shop only serves breakfast. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20 per day)
  • Free area shuttle up to 2 miles
  • Area shuttle
  • Valet parking on site (USD 41 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (26,760 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable/satellite channels
  • First-run films
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults and USD 10 to 18 for children
  • Valet parking fee: USD 41.00 per day (in/out privileges)
  • Nearby parking fee: USD 20.00 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Richmond Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheri Thayer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 2 nights in Nov 2024

8/10 Good

Tabatha

Stayed 1 night in Nov 2024

10/10 Excellent

Mahadevappa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Caleb

Stayed 1 night in Nov 2024

10/10 Excellent

William, Springfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single employee I encountered went above and beyond. Everyone was very polite and very helpful. Probably the nicest atmosphere I've been around in all of my travels. Nice Job
Stayed 2 nights in Nov 2024

6/10 Okay

Pamela

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anysia

Liked: Cleanliness, staff & service, property conditions & facilities
:)

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I am so happy I read the reviews that if you book through expedia they will still try to charge your card full price instead of the regular room hold. I specially used a card with just enough transferred over and yep it declined b/c the front desk lady swiped for a full nights stay. The property is beautiful and very clean but please verify what amount they are charging for first. Either there needs to be more training or something fishy is going on... how does this happen several times?
Stayed 1 night in Oct 2024

10/10 Excellent

Trustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the convention center. Staff was friendly, efficent and professional! Great job Richmond Marriot!
Stayed 1 night in Oct 2024

10/10 Excellent

Kyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a few hidden fees they don't tell you about prior to checking in. They charge a daily $40 fee for towels. Also, even though they have a parking garage, they won't validate your parking, so either you stay parked and pay a large ticket at the end of your stay, or pay multiple times (every time you leave the parking garage). This is a very nice hotel, but parking validation for guests should be a thing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael Anthony, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriot restaurant served great food for dinner and breakfast. Loved having Starbucks at the lobby.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Marriott. It was a busy weekend with events and the staff was very helpful and polite throughout our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were modern, comfortable and clean. Staff was very friendly and courteous. The restaurant had a delicious breakfast/brunch (not included).
Stayed 1 night in Sep 2024

10/10 Excellent

William & Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024