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"Really enjoyed my stay here, one of my favourite hotels ever. Clean, comfortable, sound-proof rooms, excellent shower, plug sockets by the bed, good l ... " More
31 Jul 2024 by Vladislavs
Dear Jarmo, Thank you for your feedback. We're glad to hear that you found many aspects of your stay to be very good. However, we're sorry to learn about the issue with the room air conditioning. It’s disappointing that even after maintenance, it did not meet your expectations.Please know that we are taking this matter seriously and will have our maintenance team review the air conditioning system thoroughly to ensure it is functioning properly.We appreciate your understanding and hope to have the chance to better serve you on your next visit.Best regards, Vladislavs PetrovsFront Office Manager
27 Jul 2024 by Santana
Dear Sari,Thank you for taking the time to share your feedback. We regret to hear about the issues you encountered during your stay and apologize for any inconvenience caused.We always strive to provide excellent service, and I am sorry to hear that you found our staff to be unhelpful. For any concerns you may have during your stay, such as the volume of the background music during breakfast, please do not hesitate to approach the reception desk. Additionally, we always have a manager present at breakfast who would be more than happy to assist with such matters.Regarding your comments about the back courtyard, the rooms facing this area also overlook neighboring courtyards, including those of residential buildings. Unfortunately, we cannot control the activities of individuals in those areas. Our small courtyard is used exclusively for deliveries and staff movements and is securely enclosed by gates.We take all feedback seriously and use it to improve our services. Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience in the future.Best regards,Santana BaitīteFront Office Manager
6 Jan 2024 by Jelizaveta Konko Front Office Manager
Dear Tommi, First of all, we would like to thank you for sharing your experience during your stay at Mercure Riga Centre hotel! We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Best regards, Jelizaveta Konko Front Office Manager
18 Oct 2022 by Jelizaveta Konko
Dear Markku, First of all, we would like to thank you for sharing your experience during your stay at the Mercure Riga Centre hotel! We see that you enjoyed our hotel’s hygiene quality, as we take great pride in announcing that our hotel follows strict service product hygiene qualities control inspection ensuring that our guests receive the highest satisfaction regarding the product's level of quality we present to our guests. It is a pleasure for us that our guests enjoyed our staff's professionalism, as we take great pride in providing our guests with the utmost professional attitude and service quality since it's our primary pursuit to ensure our guests receive the highest service possible. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future.Best regards, Jelizaveta Konko - Front Office Manager
21 Jul 2022 by Jelizaveta Konko Front Office Manager
Dear Helena, Thank you for taking the time to complete a survey following your recent stay at Mercure Riga Centre hotel. We are glad that the breakfast meets your expectations. We try to serve a huge variety of food so all guests can choose what they like the most. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day; We are very sorry to hear that you're having trouble with your climate control. Thank you for letting us know about the problem, we will check the system and fix the identified problems. We are looking forward to welcoming you again at our hotel. Best regards, Jelizaveta Konko Front Office Manager
25 Aug 2021 by Front Office Manger
Dear Guest, Thank you for staying with us in Mercure Riga Centre hotel! Thank you the perfect review! We are happy that you enjoyed your stay with us!
Mercure Riga Centre offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8611 square feet (800 square metres) and includes a conference centre. A terrace, an arcade/games room, and multilingual staff are also featured at the business-friendly Mercure Riga Centre. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Riga hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Mercure Riga Centre offers 143 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This Riga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Mercure Riga Centre has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mercure Riga Centre offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
