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Holiday Inn Express & Suites Salem by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Salem by IHG

Exterior
Exterior
Room amenity
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
991 Russell Dr, Salem, VA, 24153
  • Roanoke College
    ‪6 min drive‬
  • Salem Civic Center
    ‪6 min drive‬
  • Salem VA Medical Center
    ‪7 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Roanoke Salem

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1110)
The price is €96
for 1 room
includes taxes & fees
2 Mar - 3 Mar
La Quinta Inn & Suites by Wyndham Roanoke Salem

About this property

Holiday Inn Express & Suites Salem by IHG

Hotel in Salem with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Salem by IHG offers 75 accommodations with a safe and free newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Salem by IHG. During your stay, you'll be close to Roanoke College. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 5-minute drive from Salem Memorial Football Stadium and 5 minutes from Haley Toyota Field at Salem Memorial Ballpark
Holiday Inn Express & Suites Salem by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. The business-friendly Holiday Inn Express & Suites Salem by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Salem hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 06 September to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1004 reviews
Rating 8 - Good. 237 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tynita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q
Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

KAREN, POQUOSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff was helpful, and the breakfast was fabulous!
Stayed 2 nights in Nov 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was horrible
Stayed 1 night in Nov 2024

10/10 Excellent

Ellie

Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Deanna

Travelled with family
Disliked: Amenities
Area very sketchy , people sleeping in cars in the parking lot which has very poor lighting. No where at all to get food other than a Burger King that didn’t require a long drive in a lot of traffic to a very poor neighborhood. Large blood stain on mattress and Bobby pins on floor .
Stayed 1 night in Nov 2024

10/10 Excellent

Dr.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel, Barrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Clean rooms, well kept hotel
Stayed 3 nights in Nov 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, located very conveniently in Salem and near Roanoke. Room had a slight weird smell, but other than that it was good!
Stayed 1 night in Oct 2024

6/10 Okay

Damian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Just okay
The room was nice. It smelled like feet though mixed with cleaner. Staff was friendly. Have issues being charged twice for deposit. Currently working to resolve that.
Stayed 1 night in Oct 2024

4/10 Poor

Patricia

Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable. Nice staff. The mattress was somewhat bumpy, but firm.
Stayed 1 night in Oct 2024

6/10 Okay

Kai

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Room was good. Beds comfortable. The bathtub had some kind of grit on the bottom which I’m sure was there to be anti-slip, but it felt like I was standing on dirt. Continental breakfast was a JOKE! We arrived at 8:00 am. No pancakes. No yogurt. No bananas. Potatoes were undercooked. Bagels were so stale and hard they were inedible. White bread was hard. We left and went somewhere else to eat. Very disappointing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean - Quiet - Great for the price
Stayed 1 night in Oct 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lotion in the bathroom and the phone did not work.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Stayed 1 night in Sep 2024

4/10 Poor

Irina

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Everything is old and worn out. The beds are poorly made and wrinkled. There's an unpleasant smell in the room. The beds are not queen-size, they are much narrower. The waffle maker is broken at breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel along 81. Quiet and convenient
Stayed 1 night in Sep 2024

4/10 Poor

Kerrilynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t believe reviews
Do not believe the review rating. Very outdated, front desk girl was either very new or just didn’t really care. Put 2 of 3 rooms on 2nd Fl and 3rd room on 3rd floor when requested to be together. Asked if we could be together, head shake no, nothing verbal. 3rd floor upon exiting elevator reeked of cigarette smoke. Room smelled just as bad. Then go into bathroom and there’s peeled up wallpaper with about 2 feet of fuzzy mold. Housekeeping doesn’t see this is my question. Go back to desk to request room change, tell desk about mold, she asks did you leave the room clean? HUH ?!? What part of 2 feet of mold didn’t you hear?. Get room change to literally next door to our party, that couldn’t have happened 5 minutes earlier. New room, smelled of marijuana. Went to store to buy spray because it wasn’t getting better. Breakfast in the morning had long waits for food to be replenished, it was just ok. Only bright side was bed and pillows were comfortable but seemed brand new. Stinky carpets need to go. Definitely not an excellent rating by any means.
Stayed 1 night in Oct 2024

8/10 Good

Jean

Travelled with family
We were a family with 3 rooms for the 2 nights to attend a family wedding. I asked for rooms on same floor and close together which they did accommodate. We arrived in a Wednesday night and checked out on Saturday. My only complaint would be the breakfast on Friday was very subpar!! The breakfast on Saturday was what we have experienced in the past, so not sure what the issue was but we were not at all satisfied with it on Friday!
Stayed 2 nights in Oct 2024

4/10 Poor

Donald E.

Travelled with partner
Liked: Property conditions & facilities
Mini fridge barely cool with no adjustments for colder. Blinds have remote to raise and lower which didn’t work - took to front desk for them to put new batteries in and they never returned it. Received a handicap room which was not needed or wanted - was not told beforehand.
Stayed 1 night in Oct 2024