SureStay Hotel by Best Western Robinsonville Tunica Resorts

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Dates

January 2025

February 2025

Desk, laptop workspace, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included

Laundry

24/7 front desk

Air conditioning

Parking included

Free WiFi

Explore the area

7500 Casino Strip Blvd, Robinsonville, MS, 38664

Casino Factory Shoppes
2 min drive
Main Event
15 min walk
Memphis Central Station
34 min drive
Memphis, TN (MEM-Memphis Intl.)
38 min drive

Room options

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Similar properties

Pool

Pet-friendly

Restaurant

Air conditioning

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Robinsonville with free breakfast and 24-hour front desk

This hotel features coffee/tea in a common area, a microwave in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.

SureStay Hotel by Best Western Robinsonville Tunica Resorts offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Robinsonville Tunica Resorts. During your stay, you'll be within walking distance of Tunica National Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free full breakfast served daily
Free WiFi
Free self-parking
Amenities include free newspapers in reception, a front desk safe and a business centre
Just a 3-minute drive from Tunica National Golf Course and a few minutes from Casino at Fitzgeralds Hotel

A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Hotel by Best Western Robinsonville Tunica Resorts. Free self parking is available.

Smoking is allowed in designated areas at this Robinsonville hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free full breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Safe at front desk
Shared microwave
Vending machine
Water dispenser

Guest services

Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

3 floors
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Tunica

Best Western Tunica Resort

Best Western Tunica Resort Robinsonville

Best Western Tunica Robinsonville

Resort Tunica

Tunica Resort

Best Western Tunica Resort

EOD SureStay Hotel by Best Western Robinsonville Tunica

SureStay Hotel by Best Western Robinsonville Tunica Resorts Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

2/10 Terrible

Samantha

Travelled with family and small children

14 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Walking in to check in the man behind the counter was friendly and helpful. He did inform us of some trouble with the elevator and said if we had any trouble to let him know and would reset it. After we stepped off the elevator to go to our room it smelled very strongly of cigarettes and marijuana. There was a pile of boxes with trash next to the elevator doors when we stepped off as well. The room was okay, but the bathroom had a noticeable amount of hair on the floor behind the door. The toilet seat wasn’t cleaned very well so I wiped it down before using it. Overall I was disappointed in the cleanliness of the place but I guess you get what you pay for, it’s cheap for a reason. I wanted to leave but it was too late to find somewhere else to stay or we would have left.

Stayed 1 night in Sep 2024

2/10 Terrible

Leroy

Travelled with partner

14 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Room was dirty breakfast was terrible no towels in room

Stayed 1 night in Sep 2024

6/10 Okay

david

Travelled with partner

12 Sept 2024

The only reason we booked this place was they advertised they have a pool. When we arrived, the pool had been closed for over a week. They assigned us a room that we carried all our belongings to only to find out it was not yet cleaned by the maid. We went all the way back down and got another room assigned. Bathroom sink and bathtub drain slowly. Breakfast was poor.

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family

2 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

We stay in the hotel room, last Saturday 8/31, just for one night, the room was smelling like humidity, the A/C wasn’t working well, just cool air, the chairs cover of dust and the small refrigerator inside full of mold

Stayed 1 night in Aug 2024

2/10 Terrible

Vickie

26 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The lady that checked us in was nice but later in day started seeing roaches in room. Told the other person on duty they stated nothing they can do about that. So we left and asked for refund but nothing happened. So I recommend not to stay there

Stayed 1 night in Aug 2024

10/10 Excellent

Latriest

25 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Shulundra

24 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible smell terrible old smell. You can tell it use to be nice.

Stayed 1 night in Aug 2024

4/10 Poor

Lacey

Travelled with group

13 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Looked like the place was abandoned. Grass was really high outside. I had to change rooms as soon as I got there because TV was busted. The next room TV kept cutting off because of breaker. The sink was slow draining, and toilet would not flush properly. Oh, and the elevator was stuck. The front desk guy had to go in a room and hit some button to get it going again.

Stayed 2 nights in Aug 2024

2/10 Terrible

Sherry

Travelled with partner

11 Aug 2024

Disliked: Property conditions & facilities

The property outside needed mowed. We got to our room and the toilet was broken . We told staff and someone was suppose to fix and never did. No towels or washcloths , told staff, received three towels no wash cloths . Dirty washcloths left on shower rack . Furniture broken , . Just a start.

Stayed 1 night in Aug 2024

8/10 Good

Rick

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Quit and comfortable

Nice clean hotel. Bed was comfortable. The continental breakfast was better than expected. The biscuits and gravy were an unexpected surprise. The casinos were only a short drive away. Though there was not much else in the area like places to eat. Easy check in and out

Stayed 1 night in Jul 2024

4/10 Poor

Bri

Business traveller, Travelled with partner

27 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Elevator quit working for a minute, there was stuff splashed down the elevator door and sticky stuff on the floor behind the trash also the hotel has a bad smell and bedding was damp feeling.

Stayed 1 night in Jul 2024

10/10 Excellent

Latriest

Business traveller

27 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family

20 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Price was cheap for a reason

Outdated, sheets and blankets had holes in them, greatly in need of a complete renovation. Should have been rated 5 out of 10. The site said it was 8.0 very good. We wish we would have read some of the recent reviews. The night guy was very helpful. The morning lady was lady acted like she didn’t want to be bothered from using her phone when we were checking out.

Stayed 1 night in Jul 2024

6/10 Okay

Patricia

Travelled with family

18 Jul 2024

Liked: Staff & service

Disliked: Cleanliness

Soso hotel

It was okay. The pool was close (needed to fix).

Stayed 2 nights in Jul 2024

2/10 Terrible

kathie

12 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

Jacqueline

Travelled with partner

11 Jul 2024

Disliked: Amenities, property conditions & facilities

N/A

Stayed 2 nights in Jul 2024

10/10 Excellent

Shaunta

30 Jun 2024

Stayed 1 night in Jun 2024

8/10 Good

Jeffry

30 Jun 2024

Liked: Property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

Sumonia

16 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Floors were not clean. The whole hotel had an awful odor. There were no clean towels available. Had to go purchase wash clothes and deorderizers. Trash was on side of bed.

Stayed 2 nights in Jun 2024

10/10 Excellent

William

13 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

Lindy

12 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

There was hair in the floor of the bathroom. The room smelled very musty. The sheets had spots on them. Overall, it just was not clean.

Stayed 1 night in Jun 2024

10/10 Excellent

Georgia

9 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

April M

Travelled with family, Travelled with group

5 Jun 2024

Disliked: Cleanliness, amenities, property conditions & facilities

We ended up not staying. Our floor smelled like weed, we found bugs in our room and there was mold all over the place in our bathroom in the shower/bath area, the furniture was very dirty. My friend who was staying in another room also had similar issues and did not stay and took pictures and will be posting a review with photos of bugs and mold. We were on the 3rd floor.

Stayed 1 night in May 2024

10/10 Excellent

Latriest

31 May 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in May 2024

6/10 Okay

Tracee

Travelled with family

27 May 2024

Liked: Staff & service, room comfort

Not the best

This hotel has really changed. The last time I visited it was clean, lots of staff very friendly. It has went down hill. Only saw two people working the whole weekend. Our room plumbing was all messed up. Probably will not stay here again unless things change.

Stayed 2 nights in May 2024