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Relax Inn

2.0 star property

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Photo gallery for Relax Inn

Apartment, 2 Bedrooms, Kitchen | Desk, free WiFi, bed sheets
Apartment, 2 Bedrooms, Kitchen | Desk, free WiFi, bed sheets
Exterior detail
Exterior
Premium Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
  • Pet-friendly

Explore the area

Map
2125 Empire Blvd., Webster, NY, 14580
  • Seabreeze Amusement Park
    ‪11 min drive‬
  • Strong
    ‪12 min drive‬
  • University of Rochester
    ‪15 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Kitchen

Studio, 2 Queen Beds, Kitchen | Desk, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Desk, free WiFi, bed sheets

Apartment, 2 Bedrooms, Kitchen

  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub | Desk, free WiFi, bed sheets

Suite, 1 Queen Bed, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

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About this property

Relax Inn

Motel in Webster with free parking
Along with a 24-hour front desk, this motel has tour/ticket assistance and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Limited housekeeping is available.
Relax Inn offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and fans. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. 43-inch Smart televisions come with premium cable channels. Housekeeping is offered on weekdays only and hairdryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Relax Inn. During your stay, you'll be within walking distance of Bowlero Rochester. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance
  • 7 minutes by car from Lake Ontario and 12 minutes from Strong
  • Pets welcome for a fee
Relax Inn offers its guests a vending machine, tour/ticket assistance, and a picnic area. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Webster motel.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 3 September and 4 September.

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hi-Way Rest
Hi-Way Rest Motel
Hi-Way Rest Motel Webster
Hi-Way Rest Webster
Relax Inn Webster
Relax Webster
Relax Inn Motel
Relax Inn Webster
Relax Inn Motel Webster

Relax Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 334 reviews
Rating 8 - Good. 112 out of 334 reviews
Rating 6 - Okay. 70 out of 334 reviews
Rating 4 - Poor. 38 out of 334 reviews
Rating 2 - Terrible. 26 out of 334 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Philadelphia

Stayed 1 night in Dec 2024

8/10 Good

Nathan P.

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean and reasonably priced room.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Needed an inexpensive bed for the night. This place was clean and convenient. Met our needs, but the walls are thin and our room was pretty small. All I all, fit the bill for a quick stay.
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Cheap and a nice place if you get the nice rooms
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new rooms are very clean and fancy I would recommend booking one of the new rooms and I think you'll like it
Stayed 1 night in Nov 2024

8/10 Good

JANET

Liked: Staff & service, amenities, property conditions & facilities
It was mostly pretty quiet, I had everything I needed. I think the bath or carpet could have been cleaner, though it looked clean ( I get athlete's foot when either is not cleaned well.)
Stayed 4 nights in Oct 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room with basic amenities, good service
As some other travelers noted, accommodations at Relax Inn are spartan but clean. I had to attend a family funeral on short notice, so $100/night for a 2-night stay worked for me. Other local hotels were fully booked and twice the price. Parking at the roadside motel was fine, with a fair amount of traffic coming by. It had a working mini-fridge, microwave, and tiny coffee maker. The newish flat screen tv and remote worked well. The small bathroom with pocket door had hot water, toilet, sink, and light-up vanity mirror. The queen bed was comfortable with clean but worn bedding. There was a small side table and an office chair In the opposite corner. No dresser, desk, or other furniture -- three hooks in the wall with a full-size mirror in the corner next to the tv. The room had recently been renovated, with laminate vinyl flooring. Space was pretty tight. The biggest positive was Sisi, the owner/manager. He was very responsive. He helped me on the phone re-book when accidentally booked wrong dates and was very nice when I checked in. The biggest negative was the very small room and potential noise levels. I was tucked into a small hallway, so had no view, which was ok because I didn't hear road noise. I could easily hear my neighbors when they went to and from their rooms. Luckily, they were generally considerate and were not up late.
Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Stayed 4 nights in Oct 2024

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness
Was a fair price for the stay.
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

David

Staff was excellent rooms are old but clean beds and pillows were excellent. Rooms had a musty off smell. Location was excellent.
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Liked: Staff & service, property conditions & facilities
Quiet and affordable
Stayed 1 night in Aug 2024

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness
The floor was dirty. The towels were stained.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Amenities, property conditions & facilities
Nice place.If you just want to lay your head down
Stayed 1 night in Sep 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Staff & service
It ain't the Hilton. Rooms had a musty smell. Interior decor was old and worn out. But staff were very friendly and it was quiet. Bottom line I'd stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Hacene

Stayed 1 night in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was perfectly adequate, but just. The room was ... frayed.
Stayed 1 night in Aug 2024

8/10 Good

Jay

Travelled with group
Liked: Staff & service
Small but quaint
The staff was very friendly and helpful. The inn was being remodeled while we were there, so I expect that it will be much improved for next year. Our bathroom was tiny, with missing light bulbs and a pedestal sink that didn't seem to be attached to anything but the water line.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed ok, but room was pretty dirty
I have stayed at many value motels. As long as the rooms are clean I usually expect to get what I pay for in terms of amenities, furniture or decor. This is a small old school type motel. It looks like part of it is under renovation, so I hope the room we were in is being redone. It needs to be. Although the bedding appeared reasonably clean & the bed was comfortable enough, everything else was heavily worn, stained or had a layer of dirt. I was extremely careful to not touch anything more than I had to, especially in the bathroom. We had a room with a kitchenette but luckily did not need to use it; inside the cupboards was dirt & grime. The small fridge seemed fairly new but had a bulging layer of ice at the back. The TV worked fine. I could handle the one night there, but the room needs some basic cleaning, and as I said, will hopefully be renovated.
Stayed 1 night in Aug 2024

6/10 Okay

Dorothy

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room in need of repairs
Stayed 1 night in Jul 2024