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Relax Inn

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Relax Inn

Exterior
Exterior
Premium Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets
Lobby
Standard Room, 1 Queen Bed | Bathroom | Combined shower/bathtub, hair dryer, towels, soap

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
  • Pet-friendly

Explore the area

Map
2125 Empire Blvd., Webster, NY, 14580
  • Main Street Armory
    ‪10 min drive‬
  • Park Avenue
    ‪10 min drive‬
  • Rochester General Hospital
    ‪11 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Kitchen

Studio, 2 Queen Beds, Kitchen | Desk, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Desk, free WiFi, bed sheets

Apartment, 2 Bedrooms, Kitchen

  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub | Desk, free WiFi, bed sheets

Suite, 1 Queen Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Super 8 by Wyndham Webster/Rochester

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.2 out of 5, (803)
The price is €91
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Super 8 by Wyndham Webster/Rochester

About this property

Relax Inn

Motel in Webster with free parking
Along with a 24-hour front desk, this motel has tour/ticket assistance and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Limited housekeeping is available.
Relax Inn offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and fans. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. 43-inch Smart televisions come with premium cable channels. Housekeeping is offered on weekdays only and hairdryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Relax Inn. During your stay, you'll be close to Towne Center at Webster. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance
  • 12 minutes by car from Strong and 15 minutes from University of Rochester
  • Pets welcome for a fee
Relax Inn offers its guests a vending machine, tour/ticket assistance, and a picnic area. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this Webster motel.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 3 September and 4 September.

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Hi-Way Rest
Hi-Way Rest Motel
Hi-Way Rest Motel Webster
Hi-Way Rest Webster
Relax Inn Webster
Relax Webster
Relax Inn Motel
Relax Inn Webster
Relax Inn Motel Webster

Relax Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 87 out of 330 reviews" "
Rating 8 - Good. 111 out of 330 reviews" "
Rating 6 - Okay. 69 out of 330 reviews" "
Rating 4 - Poor. 38 out of 330 reviews" "
Rating 2 - Terrible. 25 out of 330 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Staff & service, property conditions & facilities
Quiet and affordable
Stayed 1 night in Aug 2024

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness
The floor was dirty. The towels were stained.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Amenities, property conditions & facilities
Nice place.If you just want to lay your head down
Stayed 1 night in Sep 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Staff & service
It ain't the Hilton. Rooms had a musty smell. Interior decor was old and worn out. But staff were very friendly and it was quiet. Bottom line I'd stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Hacene

Stayed 1 night in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was perfectly adequate, but just. The room was ... frayed.
Stayed 1 night in Aug 2024

8/10 Good

Jay

Travelled with group
Liked: Staff & service
Small but quaint
The staff was very friendly and helpful. The inn was being remodeled while we were there, so I expect that it will be much improved for next year. Our bathroom was tiny, with missing light bulbs and a pedestal sink that didn't seem to be attached to anything but the water line.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed ok, but room was pretty dirty
I have stayed at many value motels. As long as the rooms are clean I usually expect to get what I pay for in terms of amenities, furniture or decor. This is a small old school type motel. It looks like part of it is under renovation, so I hope the room we were in is being redone. It needs to be. Although the bedding appeared reasonably clean & the bed was comfortable enough, everything else was heavily worn, stained or had a layer of dirt. I was extremely careful to not touch anything more than I had to, especially in the bathroom. We had a room with a kitchenette but luckily did not need to use it; inside the cupboards was dirt & grime. The small fridge seemed fairly new but had a bulging layer of ice at the back. The TV worked fine. I could handle the one night there, but the room needs some basic cleaning, and as I said, will hopefully be renovated.
Stayed 1 night in Aug 2024

6/10 Okay

Dorothy

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room in need of repairs
Stayed 1 night in Jul 2024

2/10 Terrible

Carolyn

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure who gave this property rating of 7.2 they must have been smoking crack. The property is undergoing some kind of renovation, but doesn’t seem like they’re doing too much of Anything. About the only thing that I can say about my room is that it didn’t smell too bad. The carpet was threaded bear. The bed linen was not inviting at all. I used my own blanket and pillow to sleep on top of their blanket and I still woke up the next morning itching with bites the bathroom about the only thing I could do was wash up at the sink because the shower was dirty, The shower curtain had not been changed ever. I think it was moldy. It was dirty and there was absolutely no way I was going to try to take a shower with shower shoes room had a so-called Jacuzzi and I don’t want to even think about what was growing in those spickets. I ended up leaving early because I was afraid for my safety. One of the guest came up in my face, pointing his finger at me in a threatening manner and called me an f-ing n*gg*r because my puppy, a 3 pound yorkie, scared his wife. He also tried to kick my puppy. Thank goodness he missed. The whole incident was captured on their security camera or so management said, but they’ve refused to do absolutely nothing about it so I felt it was not safe for me to stay there any longer. I’ll the safety of their guests is no concerned to them
Stayed 3 nights in Jul 2024

6/10 Okay

Paul

Basic motel. No body there at check in. A sign with a phone number. Later some showed up. A section of motel being renovated. May get better over time. A few restaurants within walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew G.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised when the room had a 4 burner cooktop and a full size fridge. Inexpensive, and well appointed space.
Stayed 3 nights in Jul 2024

10/10 Excellent

Angelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Cris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
The guy behind the desk was very kind. But the property itself is a dump. Some rooms were not in use and boarded over. Used doors were leaning against outside walls. My room was gross. Huge holes in the wall above one of the beds. Big fist sized rips and holes in one of the bedspreads. Bathroom was yucky. I paid for an absolute dump. What a ripoff. I only booked it because of the name - Relax Inn. The Choice hotels of Comfort Inn, Econoldge etc. sometimes have properties with that name. This is NOT one of those. Don’t stay here - you’ll regret it.
Stayed 1 night in Jun 2024

2/10 Terrible

Lani

Stayed 2 nights in Jun 2024

8/10 Good

Sourabh

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Joydeep

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have been a long time customer at this property. I stay here because the staff are friendly and respectful. However, the property needs a desperate clean up / upgrade on the furniture, fixtures, carpets etc. especially the beds and mattresses. They have great traffic, reasonable prices and with these improvements', this will always be a great place for a night or two.
Stayed 1 night in May 2024

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 3 nights in May 2024

8/10 Good

Richard

Stayed 1 night in May 2024

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service
Very quiet and a relaxing hide a way .. definitely will be coming back. Reasonable prices for what you get.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 3 nights in Apr 2024