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8 Aug 2019 by Federico
Dear Svitlana, we are sorry to read this. We always try to do our best to make ur guest enjoy their stay so we really don't understand this comment. We always helped with the wi-fi and other information all the time that she came at the reception. There was only one problem with the electricity that we couldn't fix AT 6:00AM so we told her that the problem would be fixed by the maintainer and we have been told that it was us to cut the electricity in purpose. You understand that is something that we can't do and something we would never do. Also it was a problem for just one morning, not for all the stay of 7 days. If the problem was just the electricity for one morning we really don't understand this comment. Regards
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Urban Garden Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Rome hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Urban Garden Hotel offers 53 accommodations, which are accessible via exterior corridors and feature a hairdryer and free toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower. This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – bar.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Urban Garden Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
