Front desk was very nice. However, the motel is in bad shape. Stairs uneven and loose, second floor felt unsafe due to crooked beams and railing, door to the room was messed up, and there was damage to the furniture and walls within the room. We went back to the office and requested a refund, which was given to us without question. The room rate was very low, so some leeway should be given, but safety was definitely an issue.