Best Western Plus Elmendorf Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Elmendorf Hotel

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Outdoor pool
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
20015 Eagle Ford Way, Elmendorf, TX, 78112
  • Braunig Lake
    ‪5 min drive‬
  • River Walk
    ‪18 min drive‬
  • Lackland Air Force Base
    ‪29 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Elmendorf Hotel

Hotel with free breakfast, near San Antonio River
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Best Western Plus Elmendorf Hotel offers 63 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Elmendorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Elmendorf Hotel. During your stay, you'll be within walking distance of San Antonio River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from San Antonio River and a few minutes from Medina River
Best Western Plus Elmendorf Hotel offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Elmendorf Hotel. Free self parking is available.

This Elmendorf hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf
Plus Elmendorf Hotel Elmendorf
Best Western Plus Elmendorf Hotel Hotel
Best Western Plus Elmendorf Hotel Elmendorf
Best Western Plus Elmendorf Hotel Hotel Elmendorf

Best Western Plus Elmendorf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 472 out of 748 reviews" "
Rating 8 - Good. 157 out of 748 reviews" "
Rating 6 - Okay. 49 out of 748 reviews" "
Rating 4 - Poor. 30 out of 748 reviews" "
Rating 2 - Terrible. 40 out of 748 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abhishek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. The breakfast was free and there were decent options. The staff is nice. The breakfast though does not have vegetarian options, it's only fruits and cerials.
Stayed 2 nights in Oct 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They didnt let my family check in, because reservations was to my name, even after i called the front desk to ask them to let them in and i answered all that they asked me

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aight
I've been dreaming of the perfect getaway spot. You know, the kind of place that just calls to you? Warm sun, gentle breezes, maybe a hammock swaying between palm trees? 🌴 I need some serious travel inspiration! ✨ Hit me with your favorite vacation destinations in the comments! 👇 #TravelGoals #VacationMode #BestVacationEver #ScoredBigglie
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
Nice place to stay
Stayed 1 night in Jun 2024

8/10 Good

Cori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. First room I was given had not been cleaned so had to get another one. Bed was not comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort
The front desk person was drunk she literally had the front where you check in at smelling like alcohol very bad for business
Stayed 2 nights in Oct 2024

2/10 Terrible

Christian

Business traveller
Disliked: Staff & service
Invoice was wrong
Stayed 2 nights in Oct 2024

10/10 Excellent

Maribel, San Juan

Stayed 1 night in Sep 2024

10/10 Excellent

Aron

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Staff & service
Worst Hotel Experience of My Life
My reservation was given to another customer and I was sent away in the middle of the night with no hotel room and no refund.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. AC worked great. only complaint is the bathroom smells like a sewer. it’s unclear where exactly the smell is coming from, but it was very strong.
Stayed 1 night in Sep 2024

4/10 Poor

Kara

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
check in was an absolute nightmare... hotels.com and this property do not have clear communication and neither party will budge to help the customer. I made a reservation and had to change the date. I had to pay double because of the property's rules so i paid fully again! Upon check in the property could not find the new date reservation and neither party was able to clear up the problem. Again, this was a nightmare.
Stayed 1 night in Sep 2024

4/10 Poor

Daniela Lizeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Road to hotel is blocked at times with truckers, and road is badly damaged with pot holes. Room was not properly cleaned. Remotes and walls had sticky substances. Ac is broken and room gets overly humid to the point that the sheets are wet and smell of old moister. Please avoid.
Stayed 3 nights in Jul 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and staff very nice.
Stayed 1 night in Sep 2024

8/10 Good

Ariste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and set back from the road so you did not hear the highway noise. Easy check-in, however I arrived late near midnight and was a little off-put when the clerk said they “needed to check the room to make sure it was clean”. After a 12 hour travel day my goal is only to make it safely to a hotel that offers only clean rooms. She was pleasant enough, checked quickly and it was fine. Rooms could use some modern updating but was overall comfortable. Someone left a towel outside their room across from mine and when I went up to enter my room for the first time I was surprised that the clerk hadn’t removed that towel, and when I checked out the next morning that towel was still there. Breakfast was good-typical fare of eggs, sausage, bagels, waffles.
Stayed 1 night in Sep 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
Stayed 1 night in Sep 2024

10/10 Excellent

Maribel, San Juan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great overall experience
Stayed 1 night in Sep 2024

10/10 Excellent

Jenizic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel nice people and staff
Stayed 1 night in Sep 2024

8/10 Good

Bob

Business traveller
Liked: Cleanliness, staff & service, amenities
I could not get wifi for the entire time I was there. Very inconvenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Malgorzata

Travelled with family
Stayed 2 nights in Sep 2024

6/10 Okay

Cynthia

Had no service the Wi-Fi did not work
Stayed 4 nights in Aug 2024

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Prathap

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty quiet place for having a nap while you are on a vacation
Stayed 1 night in Sep 2024