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Best Western Plus Lackland Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Lobby
Indoor pool
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
3635 Crooked Trail, San Antonio, TX, 78227

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Best Western Plus Lackland Hotel & Suites

Hotel in San Antonio with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Lackland Hotel & Suites. During your stay, you'll be close to Lackland Air Force Base. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Lackland Air Force Base Visitor Center and 9 minutes from Lackland Air Force Base
Best Western Plus Lackland Hotel & Suites offers its guests an indoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and a meeting room are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Lackland Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1016 reviews
Rating 8 - Good. 243 out of 1016 reviews
Rating 6 - Okay. 87 out of 1016 reviews
Rating 4 - Poor. 45 out of 1016 reviews
Rating 2 - Terrible. 39 out of 1016 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

VALERIE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice. The hotel felt dark & uninviting. Curtains wasnt properly working in room at all
Stayed 4 nights in Dec 2024

10/10 Excellent

Jayla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice and helpful my entire stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

s

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for our son’s Air Force graduation ceremonies. Although a bit distant from restaurants and stores, it was quick and easy access to the base which was most important. The staff immediately responded to an issue we had with our first assigned room and our new space was extremely comfortable. Breakfast was great and all the staff were super friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Unpleasant Start, Strong Finish!
The staff were great, but our initial room had toenail clippings all over the carpet by the bed. When we informed the front desk, they seemed just as horrified as we were. They moved us to a suite for the trouble; because of that I would give recommend. Location was great for our needs and good breakfast options were included.
Stayed 2 nights in Dec 2024

8/10 Good

Sherrenise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved breakfast!
Stayed 1 night in Nov 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in clerk went out of her way to put me on same floor with my daughter. much appreciated
Stayed 4 nights in Nov 2024

10/10 Excellent

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here 3 times. It’s close to the base yet in a quiet area and convenient access to highway. Staff is friendly and grounds are so clean. Would highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terrance

Travelled with family
Liked: Cleanliness, amenities
Breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
kind friendly staff, clean room and great location for sons BMT graduation at lackland air force base
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for my daughter graduation from Air Force. The hotel is close to the base, friendly staff, and comfortable rooms. They gave information about the ceremonies and maps to assist direct us to correct areas on base. Breakfast is served early those days to accommodate the graduation families.
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin Fredrick

Stayed 3 nights in Oct 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Fernando Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff is very friendly and attentive to your needs. Will recommend this hotel to others, to enjoy, while in the San Antonio area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LAFB
Extremely clean hotel, rooms, lobby, elevators and hallways. Bed was comfortable Bathrooms very clean… would definitely stay again..,
Stayed 3 nights in Nov 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great service. Clean, safe and plenty of parking. I’d stay here again when visiting
Stayed 3 nights in Nov 2024

8/10 Good

Tasha Renay

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Shower head broken, did a lot of mess
Stayed 2 nights in Oct 2024

10/10 Excellent

Debbie

Staff was fantastic every single one of them
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristine, Corry

Stayed 3 nights in Oct 2024