Candlewood Suites San Antonio Downtown, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites San Antonio Downtown, an IHG Hotel

Exterior
Studio Suite, 2 Queen Beds | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Gazebo

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Kitchen

Explore the area

Map
1024 S Laredo St, San Antonio, TX, 78204
  • San Antonio River
    14 min walk
  • April Chinese Restaurant
    4 min walk
  • San Antonio Station
    9 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    12 min drive

Room options

Studio Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Candlewood Suites San Antonio Downtown, an IHG Hotel

Hotel with free parking, near River Walk
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and dry cleaning.
Candlewood Suites San Antonio Downtown, an IHG Hotel offers 96 air-conditioned accommodations with DVD players and free newspapers. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Candlewood Suites San Antonio Downtown, an IHG Hotel, you'll be within walking distance of River Walk. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • 14 minutes by foot from San Antonio River and a 2-minute drive from River Walk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites San Antonio Downtown, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Candlewood Suites San Antonio Downtown, an IHG Hotel. Free self parking is available.

This San Antonio hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 51 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood San Antonio Downtown
Candlewood Suites Hotel San Antonio Downtown
Candlewood Suites San Antonio Downtown
Candlewood Suites San Antonio Downtown Hotel San Antonio
Candlewood Suites San Antonio Downtown Hotel
Candlewood Suites Antonio

Candlewood Suites San Antonio Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 721 reviews" "
Rating 8 - Good. 219 out of 721 reviews" "
Rating 6 - Okay. 57 out of 721 reviews" "
Rating 4 - Poor. 28 out of 721 reviews" "
Rating 2 - Terrible. 27 out of 721 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andre, Roanoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here every time I visit San Antonio and I have never had a complaints! The staff is friendly and the rooms are always clean!
Stayed 1 night in Jul 2024

8/10 Good

Teresa

Travelled with family
Liked: Amenities
The Matress was really comfy and the pillows too, the pool was clean, the floor was a little dirty and they don’t make our beds or clean overall we don’t get clean towels either,,
Stayed 2 nights in Aug 2024

8/10 Good

Modinat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Rosalind

Stayed 2 nights in Jul 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and clean property. An amazing with fur babies.
Stayed 7 nights in Jun 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable vacation
Everything was excellent just one thing they dont clean your room in your whole stay
Stayed 3 nights in May 2024

10/10 Excellent

Marsha Sorayah

Stayed 2 nights in May 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was worried about staying here since there really isn't anything close by. Check-in was fine. The hallway on the 2nd floor smelled funny, but our room was clean with no odor. A/C worked fine. No complaints at all.
Stayed 1 night in Apr 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, poor wifi in 4th floor room
Great bed, full kitchen, large room, 4 blocks from riverwalk then 30 minutes to Alamo and main riverwalk area. Quiet. Great wifi in hall and downstairs. Limited to no wifi in 4th floor room for entire week. If you need wifi, check actual service before room assignment. Every day front desk said no one else complained, but people we talked to had limited service also. In spite of this would stay again.
Stayed 7 nights in Apr 2024

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not terrible but our room stank and they said they would clean it and never did. Couldn’t place the smell and had to keep the window open the entire time. Hot tub out of order and pool dirty and cold. Area around the hotel has very little dining and no bars or entertainment. Homeless encampment across the road from the hotel. Not a safe area to walk after dark.
Stayed 4 nights in Apr 2024

10/10 Excellent

Brigido

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Enahi Morales

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Dec 2023

8/10 Good

Edelmira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s at a perfect location. We absolutely love staying here and will definitely be back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Benita

Stayed 1 night in Mar 2024

2/10 Terrible

Sterling

Liked: Staff & service
Disliked: Cleanliness
There was a tiny roach infestation. It was too late to move.
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Travelled with family
Ability to accommodate last minute booking
Stayed 2 nights in Feb 2024

10/10 Excellent

Newley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomie
Liked the space in the room and the kitchen
Stayed 3 nights in Feb 2024

4/10 Poor

Nicholas

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Really disappointed with the stay here. To start AC wasn’t working and told no more rooms move(then magically found one after she saw herself ac not working after some hours but told I can move but can’t watch tv and no curtains), then not enough toilet paper, no chair (when asked for a chair for the desk told by front manager she doesn’t know where those are),main coffee machine stopped working next day and not fixed for entire trip, bed unstable as one of the legs of the bed was damaged ( they took some cardboard coasters and put under it. Now, seeing additional charge after leaving to my card for additional night(card was charged at check in for entire stay), waiting to see what happens. Chris the general manager seems helpful but still waiting to see the outcome.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, comfortable and well stocked. We stayed 2 nights and were very pleased with the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!!!
Stayed 3 nights in Feb 2024

6/10 Okay

sheila

Stayed 1 night in Jan 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023